5/5
TrustpilotGreat estate agents
Great estate agents, very professional, patient and supportive . Would recommend .
Agent replied · 12 June 2024
Thank you Julie for leaving this review! The team will be so pleased to hear this.
Trusted Agent profile · Alton
Charters Alton reviews
★★★★★
2,189 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,189 reviews on two platforms, including 186 Google reviews rated 4.9.
Reviews
Every review we hold for the Alton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAs first time buyers we couldn’t have asked for anymore from sales manager Hayley. She is efficient, very friendly, knowledgeable and incredibly good at her Job. We could not recommend her highly enough!
Agent replied · 15 June 2024
Dear Camilla, thank you for your review regarding Hayley and the Charters Alton office. We appreciate you taking the time to give us your feedback. Many thanks.
5/5
GoogleI cannot recommend Charters highly enough - they really pulled out all the stops and could not have done more. Their communication throughout the process was timely, informative and efficient. Will use again!
Agent replied · 15 June 2024
Hi Caroline, thank you for taking the time to review the service you received from Charters Alton office. It is great to hear that you will use us in the future. All the best.
5/5
TrustpilotAmazingly quick and great…
Amazingly quick and great communication. Thank you so much
Agent replied · 12 June 2024
Thank you so much for the review!
5/5
TrustpilotVery smooth process and communication…
Very smooth process and communication was great. They have a great portfolio of properties.
Agent replied · 12 June 2024
Hi Isaac, thank you for the review, it is greatly appreciated
5/5
TrustpilotExcellent Service from Charters
I had friendly and excellent service from Charters and Sarah Bainbridge specifically.
Agent replied · 12 June 2024
Hi Chris, thank you so much for the feedback, it is much appreciated.
5/5
TrustpilotEfficient
Efficient, professional and easy to work with
Agent replied · 12 June 2024
Hi Kelly, thank you for the feedback, it is much appreciated.
5/5
TrustpilotVery helpful
Very helpful and diligent in answering queries
Agent replied · 12 June 2024
Hi, thank you for the review.
5/5
TrustpilotFred Foey arranged a very quick…
Fred Foey arranged a very quick viewing for us, which was very helpful.
Agent replied · 12 June 2024
Thank you so much for the review, it is much appreciated.
5/5
TrustpilotGreat staff
Great staff, really helpful, found us exactly what we wanted virtually straight away!
Agent replied · 12 June 2024
Thank you so much for the review, it is much appreciated.
5/5
TrustpilotCharters estate agents were very…
Charters estate agents were very helpful in my search of a new property and kept me up to date with any new places via property alerts
Agent replied · 12 June 2024
Julie, thank you for the review - quite a while ago now! Apologies for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
5/5
GoogleA great team that really made our house sale simple and stress-free. They made us feel confident and relaxed, and aware at all times what was going on with the sale.
Agent replied · 15 June 2024
Dear Gareth, thank you for your review. We are glad that this was a less stressful experience with the support of our Alton office, many thanks.
5/5
TrustpilotSarah Bainbridge Lettings Negotiator
Sarah, was efficient and professional. High standard of service as always.
Agent replied · 12 June 2024
Thanks Ollie!
5/5
GoogleGood to meet them for rental lettings
Agent replied · 15 June 2024
Thank you Girish.
5/5
TrustpilotBrilliant customer service from the…
Brilliant customer service from the lettings department. Thanks all for your help!
Agent replied · 12 June 2024
Many thanks Sam!
5/5
GoogleGreat Estate Agent, all the team have been so helpful and have updated us at all times. Very friendly bunch of people, you have restored out faith in Estate Agents.
Agent replied · 15 June 2024
Victoria, thank you so much for the kind review. It is much appreciated.
5/5
TrustpilotGreat customer service
Great customer service, was kept up to date throughout my purchase.
Agent replied · 12 June 2024
Hi Chris, thank you for the review! Have a great day.
4/5
TrustpilotNice to have a mortgage progressor.
Nice to have a mortgage progressor. Very good service.
Agent replied · 12 June 2024
Thank you Graham, for taking your time to review the service received.
5/5
GoogleLovely people ..very professional and helpful
Agent replied · 15 June 2024
Thank you Rebecca
5/5
GoogleJack moore was highly professional and lovely from start to finish. highly recommend ChartersPositiveProfessionalism
Agent replied · 15 June 2024
Thank you Beth for this lovely review.
4/5
TrustpilotLovely team in lettings
Lovely team in lettings Efficient and helpful
Agent replied · 12 June 2024
Thanks Sally!
1/5
TrustpilotCharters Littering
Why do Charters leave this signs lying in beautiful hedges once they have finished with them?
Agent replied · 12 June 2024
Dear Kevin, apologies for the very long delay in responding, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. With reference to your comments, we don't leave boards lying anywhere - we have board companies who put these up for us and take them down. They are too expensive to disregard each time. The board you are referring to may have fallen down in bad weather, been vandalised or removed without permission.
5/5
GoogleJust dealt with Jonathan and the team, great experience highly recommend
5/5
GoogleExcellent communication and attentiveness to the needs of my move. Great service provided from both Edward and Robert.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Hi David, thank you for this, all feedback is important to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
