Charters Alton reviews

★★★★★ 5/5

Google

Friendly and responsive team. Quick and efficient comms. Kept informed of progress. No complaints. Would like to thank Jack and Sarah in particular for their help.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 16 June 2022

★★★★★ 5/5

Trustpilot

Good house hunting experience

Tilly always kept me informed and was always very helpful. We didn't go with Charters in the end but no issues at all.

Kat · 21 March 2024

★★★★★ 5/5

Trustpilot

Very helpful and responded quickly and…

Very helpful and responded quickly and well to comments.

Tony · 15 November 2024

★★★★★ 5/5

Trustpilot

Selling process

Good friendly & timely communication during the whole process of property sale to completion.

John · 29 August 2024

★★★★★ 5/5

Trustpilot

I had the pleasure of engaging with the…

I had the pleasure of engaging with the staff (Ed, Richard and Louis) from Charters Estate Agents in Alton; extremely professional, delivery and customer focused. Would definitely welcome future engagement with this team for my property needs.

Concept · 31 March 2023

★★★★★ 5/5

Trustpilot

Amazing experience with Sarah!

All throughout the process of being able to rent a flat, Sarah helped us from start to finish with amazing efficiency and answered any questions we had. I would definitely recommend using charters!!

Maddison · 19 July 2023

★★★★★ 5/5

Trustpilot

Jolly good 🙂

Professional, courteous, efficient. Jolly good.

M · 23 December 2025

★★★★★ 5/5

Google

Our experience of using Charters estate agent has been excellent throughout, from the initial valuation through to completion. Staff have always been professional and reliable, and have gone the extra mile at times to help facilitate our move. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 16 June 2022

★★★★★ 5/5

Trustpilot

Giovanna Palmentieri from Charters…

Giovanna Palmentieri from Charters lettings has been extremely helpful from the start of our tenancy and throughout in assisting with queries promptly and efficiently. A great help in getting things done and questions answered!

Mia · 9 June 2023

★★★★★ 4/5

Trustpilot

Overall a positive experience.

I have bought my new home through Charters. On the whole have found them helpful, friendly and polite (Kayleigh especially has tried very hard to ensure a smooth sale).

Penny · 19 October 2023

★★★★★ 5/5

Trustpilot

Great service at Charter's Farnham Kirstie at the Farnham branch of…

Kirstie at the Farnham branch of Charter's has been very helpful and informative with the letting process, and has really worked hard with securing the property for us.

Emma · 7 November 2023

★★★★★ 5/5

Trustpilot

Finally moved into the property I was…

Finally moved into the property I was looking for for quite some time. The whole process has been really smooth and Charters took care of almost everything. The pre-tenancy manager, Adriene Hill, was really helpful throughout the proces.

Asim · 24 January 2023

★★★★★ 5/5

Trustpilot

Prompt and efficient service.

Prompt and efficient service,Clear and concise communication regarding Sale particulars

John · 9 October 2024

★★★★★ 5/5

Trustpilot

Just exchanged on our sale today after…

Just exchanged on our sale today after a fairly protracted process but always felt that Jo Goddard and Mark Dryhurst from Charters were looking after our interests. Thanks to all for your efforts!

Phil · 13 June 2023

★★★★★ 5/5

Trustpilot

I cannot fault Charters service

I cannot fault Charters service, Jo Goddard at the hub and the Alresford office were excellent.

Richard · 27 June 2024

★★★★★ 5/5

Trustpilot

Quick response from our online enquiry

Quick response from our online enquiry. Very easy to get the viewing time and date that suited.The agent (Tilly) was on time well informed about the property and helpful.

John · 25 September 2023

★★★★★ 5/5

Trustpilot

Purchasing from charters

Charters where very helpful when I was purchasing a property , I had a few viewings and it was never a problem they weee very helpful in all aspects of the purchase .

David · 10 June 2023

★★★★★ 5/5

Trustpilot

Alexa did a great job resolving my problem

Alexa dealt with my problem quickly and efficiently. She reported back to me all the way through and resolved the issue very quickly

Mindi · 6 February 2024

★★★★★ 5/5

Trustpilot

Property rental - Jacqui and Kirstie (Farnham)

Jacqui and Kirstie (Farnham) oversaw our property let with professional efficiency. Very calm and helpful at each stage.

Robert · 15 May 2024

★★★★★ 4/5

Trustpilot

The person(Sarah) met us and showed us…

The person(Sarah) met us and showed us around the house was very polite and lovely. Also gave prompt feedback

Michael · 22 April 2024

★★★★★ 5/5

Trustpilot

Professional and excellent service

Our first time to rent in UK. Thank you so much for Sarah’s professional service and prompt reply.

Winnie · 8 May 2024

★★★★★ 5/5

Trustpilot

Charters have sold our property in Downton, Wiltshire

Charters have sold our property in Downton, Wiltshire. The whole process was handled professionally and I wouldn't hesitate to recommend Charters. The staff were efficient and did everything to make sure the sale went through smoothly.

Mr · 17 February 2023

★★★★★ 5/5

Trustpilot

Nathan looked after us very well

Nathan looked after us very well. He got in touch with us as soon as new properties came to market and answered all of our questions during viewings and followed up efficiently.

Eliza · 16 June 2023

★★★★★ 5/5

Trustpilot

Personal touch from Stephen Henry who…

Personal touch from Stephen Henry who kept us well informed at every stage of proceedings.

Edward · 27 June 2024