5/5
Great staff at Farnham office
Kirstie Stone and Jacqui from the Farnham office are so knowledgeable and supportive. I value their advice as a landlord.
Agent replied Β· 23 August 2024
Great to hear, thank you Rebecca.
Trusted Agent profile Β· Alton
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2,186 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,186 reviews on two platforms, including 186 Google reviews rated 4.9.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
Great staff at Farnham office
Kirstie Stone and Jacqui from the Farnham office are so knowledgeable and supportive. I value their advice as a landlord.
Great to hear, thank you Rebecca.
5/5
We have our property let throughβ¦
We have our property let through charters and renewing of tenants recently has be very easy with great communication. Great to be working with Kimberly Ball, shes been very helpful and keeps us updated on the house.
Robert, thank you for taking your time to review our services, this is great to hear.
5/5
Really friendly & professional lettingsβ¦
Really friendly & professional lettings team - nothing is too much trouble for them and any queries have been answered quickly! Thank you so much, especially to Thomas & Martha, for making the rental process a really smooth one for us. π
Charlotte, thank you for the feedback, both Thomas and Martha will be delighted.
5/5
Great agents
I've had a wonderful experience as a buyer with Charters. All the staff are very knowledgeable, transparent, and are happy to help. I'm looking forward to completing a purchase with these agents.Thank you
Thank you Reena!
5/5
Competant and Professional
I've found dealing with Stephen Henry at Charters very easy. It was nice to have a designated person to check in with during the process.
Thank you for the review, Stephen will be delighted!
5/5
Charters have been really helpful inβ¦
Charters have been really helpful in our search for our new home. Nathan especially was so helpful and kept in contact always ringing me and giving us lots of opportunities to view properties! I would recommend Charters! Thank you.
Thank you for the feedback, really appreciates this.
5/5
One less stressful thing to worry about during our house move. Everyone at Charters was polite and eager to move things along as smooth as possible. Special thanks to Stephen at the Sales Progression Team who looked after us.PositiveProfessionalism
5/5
First time buyers in Alton
We are very happy with all the team at Charters Vanessa Joy and Richard Hawes weβre extremely helpful all along the way with progress updates on our first home purchase. A massive thanks to everyone at Charters from Josh and Paige :)
Thank you so much for the feedback, it is much appreciated. The team will be delighted with this.
5/5
Excellent service from the whole team
Excellent service from the whole team, from Simon Edser at the start of the process, to Gemma Hill at the closure stages. Thoroughly engaged and across all details.
Thank you Andy, great news!
5/5
Just go with Charters. Don't even think about not using them!!
We just bought a house through Charters. Their Sales progressor Jo is probably the only reason this long and particularly tricky chain actually went through. She worked her socks off for everyone in the chain, not even just her own clients. Highly recommend!!!
Thanks Lauren, we will pass this on to Jo, she will appreciate the kind words.
5/5
Charters provide helpful
Charters provide helpful, efficient and professional service. Tilly provided great support throughout.
Thanks Sophie, this is great to hear.
5/5
Helpful people
Making the arrangements to see a property as straightforward, the people I have dealt with have been both friendly and professional and Shannon in particular has shone
A great review, thank you!
4/5
Oliver at Charters was great to workβ¦
Oliver at Charters was great to work with. And helped us feel at ease throughout.
Thank you, Andrew!
5/5
Fantastic service
During the process of buying our new home, with the support of Jo Goddard at Charters Estate Agents, we were kept well updated throughout the process. Jo rang regularly and answered any queries we had.
Hi Rebecca, thank you so much for the feedback, it is much appreciated.
5/5
Very professional
Very professional, everything is done quickly. Lily and Harrison have responded to all the queries and made the process of renting very easy.
Thank you Pawel!
5/5
Really personal service
Our agent Chloe Attridge, has been AMAZING! Keeping us updated as soon as something progressed, really helpful, lovely and patient. Cannot fault her or Charters.
Thank you for the review!
5/5
So far the photographer you sent
So far the photographer you sent, she was very nice and kind, she was very professional, and made very good photos.
Thank you!
5/5
I rarely leave reviews but I reallyβ¦
I rarely leave reviews but I really appreciate the help I got from Ella.it was magnificent. She made me feel welcomed.
Michael, thank you for the 5-star, much appreciated!
5/5
Fast and efficient
Charters quickly found a serious buyer for our property and then worked hard to progress and conclude the sale, liaising with all parties on a regular basis. I would definitely go to them again.
Paul, thank you, for the review! We hope to see you again soon.
5/5
Sarah Bainbridge one of the lettingβ¦
Sarah Bainbridge one of the letting negotiator was very helpful in making the hassle and stress of finding a property to rent much more easier. She is very friendly, understanding and compassionate about her job.
Thanks Julie for taking your time to review the service received.
4/5
Overall happy
Overall happy. The process of getting new tenants is very easy and efficient. Had issues in the past when we have had problems at the property. So far 2023 has been a positive experience.
Lucy, thank you for reviewing the service received.
5/5
Quality Service
We were having difficulty finding a place to live and within 24 hours Sarah Bainbridge had found us a fantastic rental property. Thank you for the great experience, your competency and friendly customer service!
Thank you Jessica, for taking your time to review the service received.
5/5
Exceptional service from Jacqui McKeownβ¦
Exceptional service from Jacqui McKeown Her professionalism, expertise, and communication made our experience stress-free and enjoyable. Highly recommend for anyone seeking a reliable and dedicated estate agent!
Thank you Jodie!
5/5
Jack & Ed have been fantastic! Not only in the sale of our current property but also in finding our new home. We couldn't thank them enough for their thought and consideration throughout the entire process, as without them we certainly wouldn't have found our dream home.
Sam, thank you for the review!
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