Trusted Agent profile Β· Alton

Charters Alton reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

2,186 reviews across 2 platforms

70 High Street, Alton, GU34 1ET

Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,186 reviews on two platforms, including 186 Google reviews rated 4.9.

Google logo

4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

2,000

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great staff at Farnham office

Kirstie Stone and Jacqui from the Farnham office are so knowledgeable and supportive. I value their advice as a landlord.

Rebecca Β· 2 August 2024

Agent replied Β· 23 August 2024

Great to hear, thank you Rebecca.

5/5

Trustpilot

We have our property let through…

We have our property let through charters and renewing of tenants recently has be very easy with great communication. Great to be working with Kimberly Ball, shes been very helpful and keeps us updated on the house.

Robert Β· 8 August 2023

Agent replied Β· 12 June 2024

Robert, thank you for taking your time to review our services, this is great to hear.

5/5

Trustpilot

Really friendly & professional lettings…

Really friendly & professional lettings team - nothing is too much trouble for them and any queries have been answered quickly! Thank you so much, especially to Thomas & Martha, for making the rental process a really smooth one for us. πŸ™‚

CHARLOTTE Β· 11 March 2023

Agent replied Β· 12 June 2024

Charlotte, thank you for the feedback, both Thomas and Martha will be delighted.

5/5

Trustpilot

Great agents

I've had a wonderful experience as a buyer with Charters. All the staff are very knowledgeable, transparent, and are happy to help. I'm looking forward to completing a purchase with these agents.Thank you

Reena Β· 13 November 2023

Agent replied Β· 12 June 2024

Thank you Reena!

5/5

Trustpilot

Competant and Professional

I've found dealing with Stephen Henry at Charters very easy. It was nice to have a designated person to check in with during the process.

Roberthands Β· 30 April 2024

Agent replied Β· 12 June 2024

Thank you for the review, Stephen will be delighted!

5/5

Trustpilot

Charters have been really helpful in…

Charters have been really helpful in our search for our new home. Nathan especially was so helpful and kept in contact always ringing me and giving us lots of opportunities to view properties! I would recommend Charters! Thank you.

Mrs Β· 31 May 2023

Agent replied Β· 12 June 2024

Thank you for the feedback, really appreciates this.

5/5

Google

One less stressful thing to worry about during our house move. Everyone at Charters was polite and eager to move things along as smooth as possible. Special thanks to Stephen at the Sales Progression Team who looked after us.PositiveProfessionalism

Gary Β· 16 June 2021

5/5

Trustpilot

First time buyers in Alton

We are very happy with all the team at Charters Vanessa Joy and Richard Hawes we’re extremely helpful all along the way with progress updates on our first home purchase. A massive thanks to everyone at Charters from Josh and Paige :)

Joshua Β· 20 February 2023

Agent replied Β· 12 June 2024

Thank you so much for the feedback, it is much appreciated. The team will be delighted with this.

5/5

Trustpilot

Excellent service from the whole team

Excellent service from the whole team, from Simon Edser at the start of the process, to Gemma Hill at the closure stages. Thoroughly engaged and across all details.

Andy Β· 19 February 2024

Agent replied Β· 12 June 2024

Thank you Andy, great news!

5/5

Trustpilot

Just go with Charters. Don't even think about not using them!!

We just bought a house through Charters. Their Sales progressor Jo is probably the only reason this long and particularly tricky chain actually went through. She worked her socks off for everyone in the chain, not even just her own clients. Highly recommend!!!

Lauren Β· 6 January 2023

Agent replied Β· 12 June 2024

Thanks Lauren, we will pass this on to Jo, she will appreciate the kind words.

5/5

Trustpilot

Charters provide helpful

Charters provide helpful, efficient and professional service. Tilly provided great support throughout.

Sophie Β· 20 November 2024

Agent replied Β· 22 December 2024

Thanks Sophie, this is great to hear.

5/5

Trustpilot

Helpful people

Making the arrangements to see a property as straightforward, the people I have dealt with have been both friendly and professional and Shannon in particular has shone

Customer Β· 1 March 2024

Agent replied Β· 12 June 2024

A great review, thank you!

4/5

Trustpilot

Oliver at Charters was great to work…

Oliver at Charters was great to work with. And helped us feel at ease throughout.

Andrew Β· 2 October 2024

Agent replied Β· 25 October 2024

Thank you, Andrew!

5/5

Trustpilot

Fantastic service

During the process of buying our new home, with the support of Jo Goddard at Charters Estate Agents, we were kept well updated throughout the process. Jo rang regularly and answered any queries we had.

Rebecca Β· 22 August 2023

Agent replied Β· 12 June 2024

Hi Rebecca, thank you so much for the feedback, it is much appreciated.

5/5

Trustpilot

Very professional

Very professional, everything is done quickly. Lily and Harrison have responded to all the queries and made the process of renting very easy.

Pawel Β· 13 May 2024

Agent replied Β· 12 June 2024

Thank you Pawel!

5/5

Trustpilot

Really personal service

Our agent Chloe Attridge, has been AMAZING! Keeping us updated as soon as something progressed, really helpful, lovely and patient. Cannot fault her or Charters.

Miss Β· 4 April 2024

Agent replied Β· 12 June 2024

Thank you for the review!

5/5

Trustpilot

So far the photographer you sent

So far the photographer you sent, she was very nice and kind, she was very professional, and made very good photos.

Carmen Β· 17 June 2024

Agent replied Β· 23 August 2024

Thank you!

5/5

Trustpilot

I rarely leave reviews but I really…

I rarely leave reviews but I really appreciate the help I got from Ella.it was magnificent. She made me feel welcomed.

Michael Β· 14 June 2024

Agent replied Β· 12 June 2024

Michael, thank you for the 5-star, much appreciated!

5/5

Trustpilot

Fast and efficient

Charters quickly found a serious buyer for our property and then worked hard to progress and conclude the sale, liaising with all parties on a regular basis. I would definitely go to them again.

Paul Β· 8 September 2023

Agent replied Β· 12 June 2024

Paul, thank you, for the review! We hope to see you again soon.

5/5

Trustpilot

Sarah Bainbridge one of the letting…

Sarah Bainbridge one of the letting negotiator was very helpful in making the hassle and stress of finding a property to rent much more easier. She is very friendly, understanding and compassionate about her job.

Julie Β· 12 August 2023

Agent replied Β· 12 June 2024

Thanks Julie for taking your time to review the service received.

4/5

Trustpilot

Overall happy

Overall happy. The process of getting new tenants is very easy and efficient. Had issues in the past when we have had problems at the property. So far 2023 has been a positive experience.

Lucy Β· 7 September 2023

Agent replied Β· 12 June 2024

Lucy, thank you for reviewing the service received.

5/5

Trustpilot

Quality Service

We were having difficulty finding a place to live and within 24 hours Sarah Bainbridge had found us a fantastic rental property. Thank you for the great experience, your competency and friendly customer service!

Jessica Β· 6 September 2023

Agent replied Β· 12 June 2024

Thank you Jessica, for taking your time to review the service received.

5/5

Trustpilot

Exceptional service from Jacqui McKeown…

Exceptional service from Jacqui McKeown Her professionalism, expertise, and communication made our experience stress-free and enjoyable. Highly recommend for anyone seeking a reliable and dedicated estate agent!

Jodie Β· 12 February 2024

Agent replied Β· 12 June 2024

Thank you Jodie!

5/5

Google

Jack & Ed have been fantastic! Not only in the sale of our current property but also in finding our new home. We couldn't thank them enough for their thought and consideration throughout the entire process, as without them we certainly wouldn't have found our dream home.

Sam Β· 16 June 2022

Agent replied Β· 15 June 2024

Sam, thank you for the review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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