Every review we hold for the Alton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse Hunting, Help!
I have been urgently looking for a new place to live due to mould/damp in my current flat. Ella from Chartershas been calling/emailing me as often as she can, offering new places and viewings. She really has gone the extra at a time where I’ve needed assistance. 5 Stars, everyday!⭐️
Jack · 7 March 2023
Agent replied · 12 June 2024
Great news and thank you Jack!
★★★★★ 5/5
TrustpilotGreat Service from Charters - A straightforward property sale
Charters, especially Jo, Mark, and Elle, were exceptional in selling my property. They worked proactively, even on weekends, kept everything on track, and chased solicitors on both sides. Their knowledge and personalised approach were impressive. Highly recommended for a seamless property sale!
GA · 17 October 2023
Agent replied · 12 June 2024
Thank you for taking the time to review the service received.
★★★★★ 3/5
TrustpilotI have been impressed by Amelia's…
I have been impressed by Amelia's professionalism and patience in the management of my pretenancy, Hopefully I am granted the property
Josiane · 12 November 2024
Agent replied · 22 December 2024
Thank you Josiane!
★★★★★ 5/5
TrustpilotCharters have been great throughout the…
Charters have been great throughout the whole process of us selling our home with them. The team have been exceptional at the Farnham branch with both Harry (sales) and Jo (post sale) as standouts in being available when needed and helping everything move along at a swift pace!
Mr · 25 April 2023
Agent replied · 12 June 2024
Thank you for the kind words, both will be so pleased with the feedback.
★★★★★ 5/5
TrustpilotBrilliant moving in experience
Brilliant moving in experience. I was called on my move in day by Kim to introduce herself and to make me aware of the maintenance system and how to use it. Very friendly and efficient service.
Miss · 21 February 2024
Agent replied · 12 June 2024
This is great to hear, thank you!
★★★★★ 5/5
TrustpilotProfessional and hard working
I was well looked after and kept informed by the agents at my local branch in Alton who were very professional.Kayleigh Ryan the sales progressor, was extremely proficient, and worked tirelessly liaising with all parties on my behalf to get to exchange of contracts.
Mr · 10 August 2023
Agent replied · 12 June 2024
Hi, thank you for the review, it is greatly appreciated.
★★★★★ 5/5
TrustpilotGreat personal service from Ash
Great personal service from Ash. He always kept me up to date with what was coming onto the market and communicated very well. He got to know exactly what I was looking for.
John · 15 April 2024
Agent replied · 12 June 2024
John, thank you for the review, much appreciated!
★★★★★ 4/5
TrustpilotThe agent was on time which to me is…
The agent was on time which to me is very important.He also gave me all the information I needed so that i know what I wa getting myself in to.Vwry courteous and helpful.
Michael · 12 April 2024
Agent replied · 12 June 2024
Thank you, Michael!
★★★★★ 5/5
TrustpilotCharters have been very helpful in…
Charters have been very helpful in trying to get us a new rental apartment. Ella from Charters has been very responsive through emails and arranging property viewings for us.
Nohail · 25 June 2024
Agent replied · 23 August 2024
Thank you Nohail!
★★★★★ 4/5
TrustpilotGreat service
Elle McCrindle and Jo Goddard have been fantastic throughout the purchase of my new house. Always happy to help, regularly updating and guiding the direction has meant a smooth journey.
Anon · 6 June 2024
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
Trustpilot15 Markson Road
15 Markson RoadEveryone at Charters has been very helpful and pleasant to work with thoughout the process on Markson Road and I'd like to single out Michaela for her persistence and communication on securing the deal.
Alfie · 8 February 2024
Agent replied · 12 June 2024
Thank you Alfie, much appreciated.
★★★★★ 5/5
TrustpilotWe have had a very positive experience…
We have had a very positive experience with Charters Alresford when selling our property. Vanessa in particular has been extremely helpful and communicative with us throughout the process so we always knew what was happening. Would have no hesitation in recommending.
Mrs · 17 October 2023
Agent replied · 12 June 2024
Thank you, for the review. We appreciate the recommendations.
★★★★★ 5/5
TrustpilotElla from Charters is very helpful
Ella from Charters is very helpful, kind and really friendly, she managed to booked me for a flat viewing in a short notice and provide me some information I need and answered all my queries. Strongly recommend her as an amazing agent and advisor.J&H Silaghi
Jacky · 3 July 2023
Agent replied · 12 June 2024
Thank you for the kind words, Ella will be so pleased with the feedback.
★★★★★ 5/5
TrustpilotThank you Charters for all your help…
Thank you Charters for all your help and expertise in the selling of my property. I would recommend you to any of my friends and family.Everyone was so helpful and friendly during a very stressful time.
Cheryl · 7 February 2024
Agent replied · 12 June 2024
Thanks Cheryl, we hope the stress has stopped for you now?!
★★★★★ 5/5
TrustpilotElla Burnet was very helpful!
Ella Burnet showed us around properties for rent, and presented her company really well, which of course reflects on the quality of their work and the houses and landlords they represent. She was more than happy to answer all the questions we had, no matter how many!
Allam · 5 May 2023
Agent replied · 12 June 2024
Thank you, for taking your time to review the service received.
★★★★★ 5/5
TrustpilotAlton Branch - First time buyer
Richard Hawes and Gwen Van Zyl part of the Alton branch have been amazing. Gwen as the sales progressor has been incredibly helpful, providing updates and support regularly. As a first time buyer, she has guided me every step of the way! Great service!
Mike · 28 July 2023
Agent replied · 12 June 2024
Thank you so much for this review, both Gwen and Richard will be delighted.
★★★★★ 5/5
GoogleAfter just losing out on a house, Toby contacted us about a property that on paper fitted our needs but was not something we had considered looking at the photos. Toby advised to keep an open mind but might be worth having a look. Wow, he was spot on, we were pleasantly surprised and have finally moved in. Thank you TobyPositiveProfessionalism
Carly · 25 August 2021
Agent replied · 15 June 2024
Thanks again Carly! Very helpful feedback.
★★★★★ 5/5
Trustpilotexemplary service
The service from start to finish has been exemplary, from branch to progression all those people we have spoken to and seen have been first class. They were always happy to assist and go the extra mile to make sure all ran smoothly to exchange.
Jonathan · 27 June 2023
Agent replied · 12 June 2024
Thank you for the review Jonathan, so pleased to hear you had an excellent experience with us.
★★★★★ 5/5
TrustpilotPeter Nobbs at Charters
Peter Nobbs at Charters has always been very helpful and supportive with my property portfolio. If there is any issue I can call and it will be delt with promptly and professionally.
Sarah · 23 April 2024
Agent replied · 14 June 2024
Thank you, Sarah!
★★★★★ 5/5
TrustpilotGreat service from Charters and Lily Mott!
First class service from Charters and Lily Mott who was professional, courteous and respectful during my viewing of two properties. Lily answered any questions I had and was spot on from start to finish!
RUSS · 12 March 2024
Agent replied · 12 June 2024
Thank you for the five-star review!
★★★★★ 5/5
TrustpilotGood experience with Jules who showed…
Good experience with Jules who showed us round a property in Hampshire. Relaxed and friendly nature with good knowledge of the property.
Toby · 10 October 2024
Agent replied · 25 October 2024
Thank you!
★★★★★ 5/5
TrustpilotExcellent service
Very quick, painless service. Found new tenants rapidly, handled negotiations efficiently and provided straight forward back-office service. Would highly recommend contacting Gary or Ashley when you need to find tenants for your property!
Tony · 27 March 2024
Agent replied · 12 June 2024
Thank you, Tony, for taking the time to leave us a review!
★★★★★ 5/5
TrustpilotAmazing service from appraisal to after sales
Sold our house with Charters and their friendly and professional service ran straight through from appraisal to after sales. Would recommend them to anyone.
Aimee · 5 September 2024
Agent replied · 25 October 2024
Great to hear Aimee!
★★★★★ 5/5
Googlewe are in the process of buying our first home and have dealt with a few different estate agents but charters have been the best one. as first time buyers we haven't really known what we are doing but Jamie solis has helped us with any questions and guided us, we have now found our lovely first home we look forward to moving into.
Thankyou
Vicky & Gary
Vicky · 17 June 2019
Agent replied · 15 June 2024
Dear Vicky, thank you so much for your review of Charters Alton office, and in particular Jamie. We are pleased that we have been able to support you as first time buyers and wish you the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.