Trusted Agent profile · Alton
★★★★★
2,199 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,199 reviews on two platforms, including 189 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotSarah Bainbridge helped us found a…
Sarah Bainbridge helped us found a really good rental properties in short period of time. She also assist us patiently through the process. We trust Charters service.
Thank you Joanna!
5/5
TrustpilotExcellent service.
Kirsty from the Alresford branch went out her way to help us. Its great to have someone on our side trying to support us finding a property of our dreams.
Gary, thank you for the review, much appreciated!
5/5
TrustpilotThank you Jo Goddard
Thank you Jo Goddard, it was a rollercoaster of a journey, but without you I am not sure we would have made it. Fantastic communication, you kept us informed along the entire journey, we really appreciated your positive and caring attitude Paul & Kiri
Hi Paul & Kiri! Thank you so much for the review. Jo will be delighted with this.
5/5
TrustpilotVery friendly staff and Excellent service
Very friendly staff. Excellent service. Ella Burnet, with whom I had great communication, was very kind, efficient, and helpful. She explained things in detail and answered all my questions satisfactorily.
Thank you for taking the time to leave a review!
5/5
TrustpilotLily Mott and Jonny had outstanding…
Lily Mott and Jonny had outstanding customer service and were extremely helpful. Not only that but they were “human” in there interactions. Been a pleasure dealing with them.very Informative
Thank you for leaving this review!
5/5
TrustpilotAsk for Ella Burnet
Ella very helpful. She went out of her way to arrange a viewing at short notice. The effort and commitment that Ella put into this beautiful property it's a shame that the landlord doesn't get to see this brilliant side.Ella thanks for your help and God bless you.
Hi, thank you for the review. Ella will be ever so pleased with the feedback.
5/5
TrustpilotAmazing service received from the team
Amazing service received from the team! Tillie in particular followed up consistently and was very patient explaining all the questions we asked.
Thank you for the review, it is much appreciated!
5/5
TrustpilotJust sold through charters very happy…
Just sold through charters very happy with the service I have received would highly recommend.luke has been lovely through out and very helpful also Cameron 😊
Michelle, thank you for the review. Both Cameron and Luke will be delighted to hear.
5/5
TrustpilotNegotiators and Sales Team
Your staff Jo Kayleigh Lee Ed and others have been absolutely brilliant helping us all the way- I can thoroughly recommend Charters to anyone looking to move/buy a house
Thanks Nick!
4/5
TrustpilotMatthew showed us around the property…
Matthew showed us around the property very well explaining us everything and answering all of our questions very well.
Thank you.
5/5
TrustpilotIt has been a pleasure dealing with…
It has been a pleasure dealing with Sophie PIncredible customer service, professional, empathetic, thoughtful and thorough! Thank you for your service thus far
Thank you for your feedback!
5/5
TrustpilotThank you forgetting my house sold in…time to go to are new lifestyle
Thank you forgetting my house sold in two days. Gemma thank you so much for helping me though all the stress. But we are there now. Great job
Thank you for taking the time to review the service you have received. Gemma will be delighted.
5/5
TrustpilotFirst time renting.
First time renting was made so much easier by the help and advice provided by Chloe. I was given the links to complete the transaction very quickly and smoothly.
Paul, Thank you for the review!
5/5
TrustpilotThanks very much again to Charters for…
Thanks very much again to Charters for assisting me to find tenants for my rental property. Gary and Sarah couldn’t be more helpful and do everything possible to make the whole process a smooth one. Thank you!
Laura, thank you for the review, it is much appreciated.
5/5
TrustpilotI’ve had excellent service from…
I’ve had excellent service from Charters. Very good advice and information throughout and always felt I could talk to them and get straightforward feedback.
Thanks for the review Nick.
5/5
TrustpilotHuge thanks to Jo Goddard
Huge thanks to Jo Goddard. She worked so hard to make my house purchase happen.It wasn't a straight forward chain and there were many stumbling issues. But Jo kept professional and always kept in contact with me.Thank you so much Jo for your patience and support.
Thank you for the feedback, really appreciates this.
5/5
TrustpilotAbove and beyond. Would recommend
Sarah Bainbridge helped us to find a beautiful flat. She was very friendly, knowledgeable and communicative. Sarah and her colleagues were very efficient, even when helping us outside of working hours and on the weekend. Overall, a great experience and highly recommend Charters.
Hi Richard, thank you so much for reviewing the service received. Sarah will be delighted with this.
5/5
GoogleI thoroughly recommend the team at Charters, Alton. They really stand out as good, knowledgable agents in the area. A special thank you goes to Lewis, who has been brilliant. He really listened to our wish list and has been proactive throughout the whole process to help us secure our new home.
Thanks, Laura, for the review. It is much appreciated.
5/5
TrustpilotI had a great experience with them…
I had a great experience with them especially to Sophie Pickering for explaining thoroughly the essential things that I need to do. More power to your team.
Thank you Hazel!
5/5
TrustpilotVery helpful and quick turnaround
My wife and I went to view a property to let by Charters on a Monday, and by the Tuesday our offer had been accepted and a move in date planned. Lily, the lettings negotiator was professional, attentive and informative. Couldn’t rate the experience any better.
5/5
TrustpilotFaultless service
Thankyou to Jacqui, Kirstie, Cheryl and Louise for making the tenant finding, pre tenancy and management of the property an easy and enjoyable process.
Thank you for taking the time to leave a review!
5/5
GoogleI found Charters estate agents in Alton are fantastic, they have been so professional selling our house and finding a fantastic house for us to move into, they were also helpful on giving us professional removal company, I would recommend Charters in Alton to anybody, thank you Charters. David
Thanks David! The team will be thrilled with this review.
5/5
TrustpilotGood experience so far...
The admin person I dealt with up my property online (photos etc) was prompt, helpful and friendly. Couldn't have been better. Whether the estate agent who I'll be dealing with now is as good as her remains to be seen.
Hi Clare, thank you for reviewing the service received.
5/5
GoogleVery patient and professional staff. Made the process easy. Would definitely recommend them.
That's so reassuring, thanks Patricia.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
