Trusted Agent profile · Alton
★★★★★
2,209 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,209 reviews on two platforms, including 189 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotI was very pleased with this company…
I was very pleased with this company they assisted me throughout, most of my dealings was with Harrison one of the managers in the company. I am happy with the level of service we receive from this company. I would definitely recommend this company to anybody who wishes to rent a property out.
Thank you for taking your time to review the service received.
5/5
GoogleThe team at Charters Alton made our search for a new home so easy! Toby listened carefully to our requirements and kept us informed as our ideal property came back onto the market - he even squeezed us in with a last minute viewing! Thanks so much.PositiveResponsiveness, Professionalism
5/5
TrustpilotHighly recommended!
A great company to work with while attempting to sell your property. Very helpful and professional throughout!Made very welcome by Luke, excellent enthusiasm from Jake and great communication from Cameron. Thank you all! Fingers crossed for a successful completion!
Thanks Mick, good luck and all the best!
5/5
TrustpilotCharters-excellent communication
I recently purchased a property through Charters and from the point of viewing right through to completion they have been excellent. Special mention goes to Kayleigh my sales progressor, she communicated and kept all parties up to date. Brilliant service all round
Thank you for taking the time to write a review, it is much appreciated.
5/5
TrustpilotCharter’s Vanessa Joy was brilliant.
Vanessa Joy at Charters estate agents was very helpful during the sale of my property. It was a protracted sale & she kept me up to speed throughout. With the help of the sales progression team she managed to get a difficult sale completed.
Hello William, thank you for taking the time to review the service received. Vanessa will be so pleased with the feedback.
5/5
TrustpilotFriendly Reliable Estate Agents
Charters have made our home buying experience a pleasure! Lots of regular updates, accommodating viewings and generally lovely to deal with. Huge shout out to Jo for all of her help!
Thank you Ruth, for your 5-star review!
5/5
TrustpilotPrompt and friendly service
My experience with Charters has been great! Ella promptly arranged a viewing for a flat that matched our needs perfectly and ensured all the necessary details were sent over. She was incredibly friendly and made the entire process effortless.
Thank you, Molly, for your 5-star review!
4/5
TrustpilotProfessional and energetic.
Mark Dryhurst dealt with the sale. He was confident, accurate and professional in his valuation. He knew the market very well and was able to line up several proceedable buyers without any direct marketing. Jo dealt with the sales progression and kept me updated regularly. She was always upbeat and friendly.
Hi William, thank you for the feedback, really appreciates this.
5/5
TrustpilotVery satisfied
I had a great experience with Charters for the purchase of my first property. I had the perfect amount of communication with Kayleigh, who was extremely helpful throughout the process. I would definitely recommend, I and plan to be a repeat customer in the future
Hi Grace, thank you for the review, it is greatly appreciated.
5/5
TrustpilotAmazing customer service
Amazing customer service, especially from Sarah Bainbridge, who was an amazing help through the whole process of finding a flat! I am very thankful for all of Sarah’s help, as this was my first time finding a flat to rent on my own, she made the process brilliant!
Thank you for the feedback, really appreciate this.
5/5
TrustpilotUsed Charters again.
Used Charters again after they were so good in selling my previous house. They continued to be excellent. The usual house selling difficulties were quickly resolved, and the whole process was smooth and uncomplicated.
Thank you, Philip!
4/5
TrustpilotGood communication and helpful staff
Good communication from Laine regarding our property and any issues. Always friendly and helpful, so easy to work with.
5/5
TrustpilotIt was a pleasure meeting Ella
It was a pleasure meeting Ella. She was very polite and helpful during the viewing and answered any questions that I had about the properties. It was a very pleasant experience.
Thank you for the 5-star review!
5/5
TrustpilotLandlord abroad
I am a landlord living in South Africa and I have full trust in Peter Nobbs from Charters in managing my property from a few thousand miles away. Excellent service. Satisfied landlord
Thank you Mr Hall, Peter will be delighted to hear this.
5/5
TrustpilotI have dealth with Kimberley for many…
I have dealth with Kimberley for many years , she has always sorted any issues fairley and swifley in a very common sence manner for both landlord and tenant
Thank you Bernard.
5/5
TrustpilotGreat Service
The sales process was managed by Jo Goddard who provided outstanding service. She was patient, tenacious and did everything she could to make the whole thing work as well as possible. Thanks Jo!
Thanks Iain, Jo will be delighted for the positive feedback in what can be a notoriously difficult situation at times.
5/5
TrustpilotPeter Nobbs Charters Estate Agents
Peter has always kept me informed and provided exceptional customer service which is a rare quality these daysAny situation has been handled quickly and professionally I would recommend his services any time
Thank you Christopher, great to hear!
5/5
TrustpilotWe found our perfect home through…
We found our perfect home through Charters :) The process ended up being quite stressful due to various factors in the chain, but Jo Goddard at Charters kept us well informed throughout and pushed things to a happy conclusion when it felt like all was lost. Thank you!
Thank you Laura for leaving this review. Jo will be delighted with this feedback. Wishing you all the best in your new home.
5/5
Trustpilot5* all round
I cannot recommend Charters enough in helping me find a rental property recently. I have to mention personally Ella & Sam whonwent above and beyond to help! Would absolutely recommend and cannot thank them enough.
Thank you for your 5-star review!
5/5
Trustpiloteverything was easy to deal with
I have a great expertise with viewing property even though I was outside if the country, Ella Burnet has helped me and my friend to view a specific property that I wanted and she made every thing easy to deal with even when I was outside of the country
Thank you Ali, for the amazing review!
5/5
TrustpilotThe amazing estate agents
The amazing estate agents. I love to speak with Grace and Chris good team with good communication ❤️❤️
5/5
TrustpilotElla's work ethic was truly remarkable
Ella's work ethic was truly remarkable and it was one of the aspects I cherished the most. Her unwavering dedication and genuine passion for assisting individuals in finding their dream homes were truly inspiring.
Thank you for sharing your experience!
4/5
TrustpilotA buyers perspective
A buyers perspective - communication was a bit patchy in the viewings and offer stage, but once the offer was accepted, Jo was an absolute star coordinating arrangements for survey, dotting Is, crossing Ts, dealing with chasing conveyancers and so forth.
Thank you Ed!
5/5
TrustpilotSarah Bainbridge from Charters Estate…
Sarah Bainbridge from Charters Estate agent was very helpful and I have been working with Charters for a very long time for both managing my rental properties and also have bough few properties thru them. It's always been a pleasure to work with the team at Charters.
Thank you so much Shan for the review, it is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
