Trusted Agent profile · Alton
★★★★★
2,213 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,213 reviews on two platforms, including 189 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotThe letting agent Andy Jerram
The letting agent Andy Jerram, was professional and polite, answering all our questions and being very helpful . Following up after the viewing as he said he would.
Thank you Julie!
5/5
TrustpilotFlat Sale in Alton
We sold our property through the Alton branch and the team have been great. From Sarah who did the valuation to Gwen the sales progressor, the whole team have been helpful, friendly and communicated extremely well via email or telephone. I would thoroughly recommend Charters in Alton and thank them for their assistance.
Phillipa, thank you for this review! The Alton team will be so pleased.
5/5
TrustpilotI found Charters estate agents in Alton…
I found Charters estate agents in Alton are really good on acting on my behalf buying and selling my house I have been updated on every new progress on buying and selling and they also advised me on a very professional removal company to use when I have a date to move I would recommend Charters estate agents for a professional support when needed.
Thanks David, Apologies for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
5/5
TrustpilotThank you so much to Jo and the team at…
Thank you so much to Jo and the team at Charters for a seamless and professional experience. Jo was great at giving me regular updates. Would highly recommend :)
Thank you, Lucy, for the five-star review!Tilly will be very pleased with your feedback.
5/5
TrustpilotCan’t thank Jo Goddard enough for her…
Can’t thank Jo Goddard enough for her continued support in getting our chain through the painful process of exchanging. She was constantly on the ball and supported us though the whole process. Would absolutely recommend. Thanks Jo!
Thank you, Emily, Jo will be delighted.
5/5
TrustpilotAlways working to get me a new home
I can’t fault Sarah Bainbridge she was incredibly helpful and never stoped working to try to find us our new rental. She came up with constant solutions and went the extra step with information on locations. She is incredibly knowledgeable and patient anybody would be lucky to have her help she is dynamic and remarkable well informed.
Hi Natasha, thank you for this review, Sarah will be delighted.
5/5
TrustpilotAwesome experience with Charters
Carolyn from charters has been amazing. I had nightmare finding viewing, but once I registered with her, she would whatsapp me as soon as a new property is available to arrange a viewing. It felt as a friend is helping you to find a perfect place. I really appreciate the kindness and genuine efforts charters put in their services.
Thanks Shiv, this is great news!
5/5
TrustpilotExcellent help from Kirsty and Jacqui
5/5
TrustpilotFlat hunting
When looking for a place to live, the estate agent we had was Sophie Pickering and she was lovely. She went above and beyond to help us and couldn’t have been more help if she tried. We are very thankful and grateful for her help.
Your feedback has been passed on. Thank you, Ethan!
5/5
TrustpilotI called charters estate as I was…
I called charters estate as I was looking to rent a house they were polite and helped me a lot updated me with any new houses coming up in the area . I would like to especially mention ella she is been very prompt in replying arranging viewing and keeping us update .
Thank you Adnan, this is reassuring to hear. All the best.
5/5
TrustpilotI am extremely happy with the service…
I am extremely happy with the service that I received from Ella Burnet. She was extremely helpful and professional. I am new to the Uk, so having someone like Ella to guide me through the processes of renting has been invaluable.
Thank you, Tony, for your 5-star review!
5/5
TrustpilotThanks to Charter and Matthew Mclnally
We intended to buy our first flat and we found charters as a safe, professional estate agents to work with. Matthew Mclnally, helped us in this process and always found helpful and friendly.
Thank you!
5/5
TrustpilotCharters were a professional and…
Charters were a professional and experienced team, and helped us through the process of selling a much loved family home. When things didn't go to plan (as of course happens sometimes with a house sale) it was handled well and I really recommend them.
Jenny, this is reassuring to hear. Many thanks
5/5
TrustpilotI had the pleasure of dealing with Phil…
I had the pleasure of dealing with Phil Northover and Stephen Henry on our recent sale - I had loads of questions and they always had time to helpI had some worrying moments with my solictor at the end of the process, but they provided calm and considered advice and kept us in the loop at all times
Thank you for the wonderful review! Phil and Stephen will be thrilled with this feedback!
5/5
TrustpilotI had my viewing yesterday and Ella at…
I had my viewing yesterday and Ella at Charters was really helpful. We loved the agency as a whole as they managed to book a viewing on the same day. Would love to move in soon🥰
Thank you for the review, much appreciated!
5/5
TrustpilotReview concerning Fred Foey
We worked primarily with Fred Foey who was always most helpful and polite. He followed up on communications regularly, and kept us "in the loop" with regard to properties coming onto the market, as well as those we'd seen. We cannot fault the service he provided to us.
Thank you for the review, it is much appreciated.
5/5
Googlestaffs are great very friendly
Thank you!
5/5
TrustpilotToday I am very glad to viewing the apartment @Soveriegn Court
Today I am very glad that your company can arrange for my cousin (Bess Tam)to viewing this apartment! Your colleague(Ella Burnet) explained very professionally and gave us a detailed introduction. She is very friendly and polite! Very satisfied with this arrangement! Next, hoping to have the opportunity to make this apartment! Cheers 🥂 Florence/Bess
Thank you for taking your time to review our services, this is great to hear.
5/5
TrustpilotPeter's Professionalism
I have had the pleasure of Peter looking after my properties for 8 years now and his professionalism is exemplary, nothing is too much trouble and its been a pleasure having Peter remove the stress of being a landlord.
This is great to hear Paul, Peter will be delighted.
5/5
TrustpilotAmelia and Andy outstanding
Amelia and Andy outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.” “The ambiance here is always inviting and comfortable. Thanks
Thank you for the review, this is great news!
5/5
Trustpilotfirst viewings
me and my partner had our first flat viewing and we had Ella from bannister road branch. we had a warm welcome made us both feel comfortable, helped us with all questions we asked and we got the right answers we was looking for. she was friendly and so lovely to talk to about the property.
Shannon, thank you for taking your time to review our services, this is great to hear.
5/5
GoogleExcellent service and professionalism from Jack Moore and the team at Charters. Would highly recommend.PositiveProfessionalism
Thank you for taking the time to review your experience with us, it is much appreciated.
5/5
TrustpilotAttitude, approach and assistance
Attitude, approach and assistance all been awesome. Charters pro-actively helped all the way through the house purchase process, keeping us informed, pro-actively chasing and making sure exchanged happened. An awesome and re-assuring experience ensuring the best outcomes for everyone.
Thank you, James, for the 5-star review!
5/5
TrustpilotWe have just sold our house through…
We have just sold our house through Simon at Charters. He has been an expert in this field for many years. We find him to be super professional and makes the whole process as stress free as moving can be. Very friendly and helpful, he never fails to excel in what he delivers.I would highly recommend them.Kevin
Hi Kevin, thank you for taking your time to review our services, this is great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
