Charters Alton reviews

★★★★★ 5/5

Trustpilot

Ella was very helpful and easy to deal…

Ella was very helpful and easy to deal with. Thank you for your help!

Kiri · 17 June 2024

★★★★★ 5/5

Trustpilot

Selling house

Jo Goddard made the experience of selling our house less stressful due to her excellent customer service and endless patience and support.

Alan · 7 January 2024

★★★★★ 5/5

Trustpilot

SARAH BAINBRIDGE was very proactive and…

SARAH BAINBRIDGE was very proactive and quick to work hard to try and help.Thanks Scott

Scott · 28 May 2024

★★★★★ 5/5

Trustpilot

Thank you!

Really appreciate their help in finding us a property. Was called by Edward in advance of it going to the market and given good advice. Was shown around promptly by Cameron. Honest, polite and helpful information given when viewing. Helped secure our purchase and the process and approach was excellent, professional and much appreciated. All happened quickly and was stress free. Thank you!

Amy · 28 May 2024

★★★★★ 5/5

Trustpilot

Cameron was incredibly helpful…

Cameron was incredibly helpful throughout our property search. He understood our needs and was honest and open with us - helping us to find a home that we can’t wait to move into.

Hazel · 15 March 2023

★★★★★ 5/5

Trustpilot

Wonderful agent!

Have just listed my house with Charters and am super impressed with the team so far, both lettings and sales have been incredibly efficient, responsive and helpful. Ella, Beth, Jess and Oliver have all been super at making sure I was set up to go with viewings and the negotiations, keeping me up to date all the way. It is very much appreciated! Thank you!

Kate · 16 April 2024

★★★★★ 5/5

Trustpilot

Very efficient and responsive team

Very efficient and responsive team, Sophie Pickering was very helpful in answering my questions and very knowledgeable about the property.

David · 13 February 2024

★★★★★ 5/5

Trustpilot

Simeon and Chloe have been excellent…

Simeon and Chloe have been excellent throughout the whole process. Normally I would speak to several agents to get a rounded view of the market, but didn’t need to in this case, as the team did a thorough job from valuation to finding tenants very quickly, to the timeline that Simeon outlined 6 months before - all with a friendly, warm and attentive service.

Peter · 4 May 2024

★★★★★ 5/5

Trustpilot

Just right agency and excellent customer experience

I am extremely grateful for the wonderful experience I had with Charters Estate Agents in finding a home that I truly love to live in. They offer a wide range of choices and carefully select propositions that align with my criteria. The team's efficiency and care in helping me throughout the process have been exceptional. I want to express special appreciation to Sarah Bainbridge for her invaluable advice, hard work, and deep understanding of our needs, which resulted in finding the perfect house for us. Thank you!

Masha · 6 April 2023

★★★★★ 5/5

Trustpilot

Effective and diligent agency

Charters are a proactive, efficient and personable agency. They think about the clients they work with and cater to their specific needs in a way that stands out well from others. Communication is clear and enthusiastic, enabling customers to get what they need when they need it. Would definitely use them again.

Chris · 20 November 2024

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Charters during the sale of my property. Their team's communication and positive attitude were exceptional throughout the entire process. Their professional advice was not only helpful but also instrumental in getting the job done successfully. I cannot recommend the staff at Charters highly enough, and I wholeheartedly urge anyone looking to sell their house to give them a try. Their commitment to excellence truly sets them apart.

Ben · 21 September 2023

★★★★★ 5/5

Google

The team at Alton are doing an excellent job, but have to say a special thank you to Toby,Sarah, Edward and Jonathan, we are still in the early stages of the sale but I’m sure the rest of the team will continue in the same way

Amanda · 16 June 2021

★★★★★ 5/5

Trustpilot

I have been house hunting for several…

I have been house hunting for several months in a competitive rental market. I registered with multiple estate agents and yet Charters were the only ones who actually actioned anything. It honestly blew my mind how little interest the other estate agents had in bothering with me, not even bothering to arrange viewings. Charters however, would contact me with new possibilities, respond quickly and arrange viewings ASAP. My case was particularly awkward with pets and UC but the whole team, Ellouise, Charlie, Cheryl and Juliette all worked with me to help me find a home. I am very grateful for their Charlie and Ellouise continuing to search and working so hard to get me sorted. They are an asset to the Alresford branch.

Hanna · 23 March 2023

★★★★★ 5/5

Trustpilot

Sarah Harris - Charters Alton

We are using Charters Alton and from the very beginning they have been excellent. Sarah Harris came twice to view our property a year apart from each visit and all our interactions with her have been amazing! She’s so attentive and extremely knowledgable in her profession. This was our first experience of moving house and she has made the process so easy and relaxing. She’s been like a friend and was the person who got our sale over the line for which we are extremely grateful. Would highly recommend!

Lewis · 21 March 2023

★★★★★ 5/5

Trustpilot

Lily was very helpful and friendly and…

Lily was very helpful and friendly and had a very informative. I would recommend this company

Kevin · 19 April 2024

★★★★★ 5/5

Trustpilot

Very good estate agents - Highly recommend

I have used Charters twice recently and been extremely impressed with them both times.Firstly, they have been responsible for the sale of a house my church owns and they have been excellent - great advice, good communication without being too pushy, did everything they said they would when they said they would. Then, after this great experience, they helped me with letting another property and I found their letting team equally as good as their Sales team. Great service, very efficient, all communications brilliant.I would highlight Jess and Cheryl in Lettings and Kevin and Simon in Sales - all great customer service.

Pete · 16 March 2023

★★★★★ 5/5

Trustpilot

Amazing…

I’m a landlord and Maxine was brilliant solving my plumbing problem, as always.

David · 26 August 2025

★★★★★ 5/5

Trustpilot

Excellent estate agents

Excellent estate agents, very professional.Storme Zinn has been very helpful, efficient and prompt in her responses. Able to get things done well and quickly.

Chris · 25 October 2023

★★★★★ 5/5

Trustpilot

Helpful and Organised

Shannon was really helpful and accommodating with organising viewings and helping us to find somewhere. Thank you!

Lydia · 27 March 2024

★★★★★ 5/5

Trustpilot

Shannon Wilton

Shannon Wilton, was absolutely amazing showing me and wife around our soon to be new lovely home , her kindness and helpfulness was second to none , she was with me and my wife every step of the way and really made our experience welcoming with CHARTERS EASTE AGENTS . a star and a im sure a great credit to her company

Georgie · 24 May 2024

★★★★★ 5/5

Trustpilot

First time buyer, great service.

First time buyer.As the title says I am a first time buyer. I had no idea what I was supposed to be looking at. No idea what questions to ask and no idea how any of the process worked. Tilly, not only helped answer all my questions but also helped providing useful information and allowing me to fully explore the home, before I ultimately brought it. Very professional and I would highly recommend.

Martyn · 21 September 2023

★★★★★ 5/5

Trustpilot

Charters Estate Agents…..

From my first meeting with Harry Maynard, Charters Estate Agents, I knew that he would deal with the sale of my late father and mothers home with integrity, honesty and compassion. I have been guided through each step of the sale process and today we have agreed on a price that I am very happy with. I wouldn’t hesitate to recommend Charters. They are punctual, professional and have dealt with any queries or questions very promptly and efficiently. I am so glad I chose Charters to sell the house and cannot thank them enough.

Julie · 2 March 2023

★★★★★ 5/5

Trustpilot

A satisfactory sale

I am so pleased with the way the sale of my property went. I was kept informed of the progress of the sale by Stephen Henry on a regular basis and was confident with the outcome. Well done Charters, should I need these services again I would certainly contact you.

Jane · 4 December 2024

★★★★★ 5/5

Trustpilot

Charter viewing

From getting out of the car to the very end of our viewing amelia haines was 100% professional and welcoming .she answered all our questions best she could and although the property didnt workbout for us this time i hope when we do find the right one that amelia is the one to see it throughThankyouJohn wilton

Mr/Mrs · 15 August 2024