Trusted Agent profile · Alton

Charters Alton reviews

4.9

★★★★★ Excellent

2,220 reviews across 2 platforms

70 High Street, Alton, GU34 1ET

Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,220 reviews on two platforms, including 189 Google reviews rated 4.9.

Google logo

4.9 / 5

189

Reviews on Google

This office

Trustpilot logo

2,031

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Google

Charters were exceptional from the start of the process to completion. Toby, Sarah and Lisa in the Progression team were all outstanding,

Helen · 2 April 2026

Agent replied · 12 October 2026

What a great review, this is wonderful news.

5/5

Trustpilot

Best service

Charters estate agents a perfect choise to found our new home to rent. Rosie was very helpful to show to us all the properties and update us every single day if is a new available property until we found the best one for us. I can just recommend there service.

Viola · 14 February 2023

Agent replied · 12 June 2024

Hi, thank you so much. Rosie will be delighted to hear this.

5/5

Trustpilot

Early days but … a brilliant start.

Early days but …A very professional local team. Punctual when attending meetings, quick email communications and call backs. They have considered all of our difficult buying and selling issues and kept in touch on an almost daily basis. The team at Charters have already successfully sourced potential financing for our move. They have attended a meeting to discuss an alternative to selling our property and homed in on potential purchases too. All this in just a few working days. The Charters service seems to work seamlessly to deliver an end to end solution. I cannot believe they have provided this without our having yet signed any form of contractual agreement. A very promising start to a working relationship ….

Michael · 8 May 2024

Agent replied · 12 June 2024

Thank you Michael, long may this continue!

5/5

Trustpilot

Andy has been helpful leading me…

Andy has been helpful leading me through the rental process and advising me whenever I needed help. Highly recommend, thanks again.

Dean · 8 November 2024

Agent replied · 22 December 2024

This is reassuring to hear Dean, thank you.

5/5

Trustpilot

My experience with this agency has been excellent, I recommend Charters to sele your house

My experience with this agency has been very good. The service they have provided has been excellent, very professional, and at the same time, they have been very understanding of my needs. I am very glad I chose them to sell my house. It has always been easy to communicate with them, and they have always been willing to help me with anything I needed. The photos they take are also very good. In general, excellent!!!!

Carmen · 18 July 2024

Agent replied · 23 August 2024

Thank you for the 5-star review!

5/5

Trustpilot

Great experience, high quality service

Charters were excellent from start to finish. Toby Beagley was very good, helpful, communicative, and professional - and sold our house quickly to buyers that we were happy with. Charters listened to what we wanted and the photos & written details in particular were fantastic. Would highly recommend!

Toby · 14 April 2023

Agent replied · 12 June 2024

Thank you for reviewing the service received.

5/5

Trustpilot

Staff were thorough with their…

Staff were thorough with their knowledge of the properties and always offered helpful answers to querries.Sarah Banbridge was very friendly

Bernard · 19 November 2024

Agent replied · 22 December 2024

Great to hear!

5/5

Trustpilot

Very inexperienced landlord here

Very inexperienced landlord here, Mr. Nobbs and his team have made the whole business a lot easier for me.The information and liaison from Charters has been spot on.Very impressed...considering further investment.

Jane · 19 May 2024

Agent replied · 12 June 2024

Thank you Jane!

5/5

Trustpilot

Amazing response and communication

The best experience we had with property search. Andy is a great agent, enthusiastic and willing to go the extra mile. We had the fastest reponses ever experienced. Keep up the great work.

Tanti · 8 April 2024

Agent replied · 12 June 2024

Thank you for the review!

5/5

Trustpilot

Samuel Scott is very explicit with the…

Samuel Scott is very explicit with the way he present the few properties we viewed before arriving at a choice.Listened to our concern and gave us a tailored professional advice which was really helpful.

Izu · 19 March 2024

Agent replied · 12 June 2024

Thank you for your 5-star review!

5/5

Google

Charters are supporting us with our house search and showed us a property over the weekend. A huge thank you to Lewis who was helpful, professional and informative but completely pressure-free in his approach. It made the viewing a very positive rather than stressful and pressured experience and we are looking forward to seeing further properties and hopefully finding our dream home!PositiveProfessionalism

Stephanie · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking the time to review the service you received. All feedback is great to get, thank you.

5/5

Trustpilot

Excellent, professional service

We were very pleased with the professional service that we received throughout the sale process. Victoria, Dan and Tom were honest, polite and very respectful to us and our property.

Sandra · 3 June 2024

Agent replied · 12 June 2024

Thank you Sandra, the Romsey team will be delighted!

5/5

Trustpilot

I would like to express my sincere…

I would like to express my sincere gratitude to the team at Charters in Chandler's Ford. In particular, I am truly thankful for the exceptional assistance provided by Jake throughout our property search. Jake's proactive approach and willingness to go the extra mile have been invaluable. He is highly responsive and consistently greets us with a warm smile, making us feel genuinely welcomed and comfortable. Meeting the entire team at Charters has been a delightful experience, and we are extremely satisfied with the exceptional help they have provided us.

Linus · 26 April 2024

Agent replied · 12 June 2024

Linus, thank you for taking the time to share your experience!

5/5

Trustpilot

Very smooth experience with Charters.

Very smooth experience with Charters.Amelia was very professional and easy going with the viewing and helping us along the process.Thanks to all the team

Prithvi · 14 September 2024

Agent replied · 25 October 2024

Thank you!

5/5

Trustpilot

Very impressed with Charters

Impressed with each team members' professionalism. Very positive experience overall. The house photos + brochure produced by Danielle is impressive. Would highly recommend Charters!

Hugh · 14 September 2024

Agent replied · 25 October 2024

Thank you for the five-star review!

5/5

Trustpilot

Ella was so helpful in helping us look…

Ella was so helpful in helping us look for properties and gave a lot of valuable advice throughout the process, thank you so much!

Iad · 11 September 2024

Agent replied · 25 October 2024

Thank you for the review!

5/5

Trustpilot

Thank you Peter

Thank you Peter Nobbs for arranging to have work carried out at my rental for the new tenants. As always 5* service from you and very helpful.

Deb · 22 July 2024

Agent replied · 23 August 2024

Thank you Deb!

5/5

Trustpilot

Vanessa at Alresford …

Vanessa at Alresford has been extremely helpful in finding us a house in the local area. She is very personable, always positive , enthusiastic and efficient , and we very much look forward to being the owners of our new home. Many thanks.

Helen · 12 August 2023

Agent replied · 12 June 2024

Hi Helen, thank you for the feedback, really appreciate this.

5/5

Google

We brought our house through charters in Alton and i would highly recommend them. We dealt with Hayley and she was absolutely amazing. Any questions or queries we had she was there to answer and offer advise. Hayley made what I normally find a stressful process stress free which i really appreciate. If you are looking to sell or buy I would highly recommend going to see her.

Isabella · 17 June 2019

Agent replied · 15 June 2024

Dear Isabella, thank you so much for recommending Charters in the future. Hayley is an expert when it comes to removing stress from situations and her experience in the local property market is invaluable. Thank you once again.

5/5

Trustpilot

Ash and Gary were fantastic to guide us…

Ash and Gary were fantastic to guide us through the process and even found the right property for us. Very professional and appreciable teams Would absolutely recommend it.

Alberto · 28 June 2024

Agent replied · 23 August 2024

Alberto, thank you!

5/5

Trustpilot

Chloe Attridge was extremely helpful…

Chloe Attridge was extremely helpful and very easy to talk to. She is very easy to contact and responds really quickly. The whole process was so nice and smooth. Highly recommend.

Molly · 23 April 2024

Agent replied · 12 June 2024

This is pleasing to hear Molly, thank you.

5/5

Trustpilot

Thanks to Natalie from Charters

Thanks to Natalie from ChartersShe is very helpful kind and supportive always welcoming us with her cute smile 😊 as we are first time buyer she always helping to finding right property for us and answer all my questions 👍

Arti · 3 October 2023

Agent replied · 12 June 2024

Hi Arti, thank you so much. Natalie will be delighted with this.

5/5

Trustpilot

Thomas at Charters was professional and efficient

Thomas was punctual, polite, honest, knowledgeable and went beyond the call of duty to answer all my questions. Having never rented in Britain before there were lots of questions. He was very efficient and professional with all the paperwork. I would recommend Charters to anyone.

Charly · 17 May 2023

Agent replied · 12 June 2024

Hi Charly, thank you for the feedback, really appreciates this.

5/5

Trustpilot

Had a good experience with Charters…

Had a good experience with Charters especially with Isabella is so helpful

Rahul · 23 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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