Trusted Agent profile · Alton
★★★★★
2,209 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,209 reviews on two platforms, including 189 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotCharters sold my house for over £600k
Charters sold my house for over £600k. Kayleigh was great by keeping track of the legal processes and keeping me informed. Edward went out of his way to collect my last possessions from the house before the sale completed whilst I was away.
Alan, Kayeligh and Ed will be pleased to hear this. Thank you for taking the time to write this review.
5/5
TrustpilotExcellent service from the Farnham…
Excellent service from the Farnham branch. There were a few issues(my end not theirs!!) that were dealt with seamlessly and without issue. Would thoroughly recommend their services
Thank you so much for the recommendation! The team will be delighted.
5/5
TrustpilotSimon Edser at Charters Estate agents …
I have known Simon Edser at Charters for over 30 years . We call him our guardian angel because his advice on buying and selling houses has always been top notch . Thank you Simon
Hermant, Simon will be delighted to hear this!
5/5
TrustpilotGood ratings
It has been a wonderful experience working with Charters right from the start and they helped us get the apartment we so wanted. Shoutout to Sam who took his time and was always ready to answer questions and get feedback for inquiries.
Thank you for the review!
5/5
TrustpilotTop quality Letting Agents
As a relocation company, we work with several Letting Agents and Charters Lettings were head and shoulders above the others. We had a complicated rental and a few last-minute curve balls, which they handled really well. Sarah, Gary and Martha worked well to get the rental over the line. Thanks, Sharon
Thank you Sharon for taking your time to review the service received.
5/5
TrustpilotLily has been fabulous
Lily has been fabulous! She arranged a video viewing due to me not living in the area, & kept my updated throughout the process! 100% recommend!
Thank you Tori, Lily will be delighted.
5/5
TrustpilotFriendly and professional
Jo Goddard was extremely helpful in her role helping us secure a property. She kept us up to date about how things were progressing in a friendly and professional manner.
Thank you, Alan!
5/5
TrustpilotLucie was incredibly efficient
Lucie was incredibly efficient, arranging a viewing, answering my questions, getting the offer to the landlord and the acceptance back to me. All done with a high level of professionalism and a smile.
Thank you for the review!
5/5
TrustpilotProfessional, direct and streamlined
Just agreed a rental with Charters and the process was smooth from start to finish. Other agents have been tardy and clunky, but this was not our experience here. Thomas was fast, responsive and direct which is important with a tumultuous rental market. We are very much looking forward to our ongoing relationship with Charters.
Jade, thank you for the feedback, really appreciates this.
5/5
TrustpilotBrilliant service
Charters in particular Ash have been incredible in getting this house move across the line and also extremely patient. Everything has been swift efficient and stress free from their end. Communication has been quick and very helpful and friendly too.
Thank you for taking the time to leave a review!
5/5
TrustpilotThank you to Jo Goddard and the team at…
Thank you to Jo Goddard and the team at Charters Alresford for all their help in securing our property. We are delighted with the process and their effort to make this a positive experience. Looking forward to moving into our new home!
Thank you for your 5-star review!
5/5
TrustpilotSale progressor
Jo Goddard was the sales progressor for the purchase of my next house. Excellent, absolutely excellent. Professional, kind, knowledgeable and she kept me informed every step of the way. I must say that it puts the estate agent who sold my house to shame.Jo is a real credit to Charters Estate Agents.
Thank you for the feedback Joanna, really appreciate this.
5/5
GoogleEveryone who I've dealt with at Charters has been excellent but in particular I have to say that Edward has been more than brilliant to deal with when selling our house. Professional, extremely knowledgeable and always an absolute pleasure to chat to. Most importantly I always get kept up to date on viewings, how the market is and now I'm pleased to say the offer on my house. Thank you so much Ed!
Bex, thank you for the review, this is great to hear. Edward has been passed these comments too and he will be delighted. Many thanks.
5/5
TrustpilotSarah Bainbridge was very helpful…
Sarah Bainbridge was very helpful trying to find me a rental property and particularly accommodating when i wanted to see a property. she was calm and cheerful always explaining whatever i was unsure about.
Great to hear, Olivia!
5/5
TrustpilotMy partner and I would like to thank…
My partner and I would like to thank Ella Burnet, Andy Jerram and everyone from Charters who assisted us in searching for a property. They’ve been very helpful and made it quite a superb experience moving in a new home.
Kevin, thank you for the review!
5/5
TrustpilotAbsolutely fabulous!
Absolutely fabulous service and advice from the team in the Alton branch. A huge thank you to Jane and Darcy who really helped me out with the buying process and the rest of the team who assisted with visits.
This is great to hear, thank you!
5/5
TrustpilotFantastic service!
Selling my property with Charters was the best decision! Gary did a fantastic job in ensuring the sale went as smoothly as possible. He was reliable, punctual and friendly which is exactly the qualities needed for a good sales progressor. He was helpful in chasing outstanding jobs and gave me regular updates and reassurance. Thank you so much for an amazing service, I would highly recommend using Charters.
5/5
Trustpilot5-Star service in every respect
5-Star service in every respect. In an age where everything is easily promised but rarely delivered it is refreshing to experience service that exceeds expectation. Jo Goddard was particularly pro-active in respect of the sales progression and kept us up to date at all times, I wasn't ever left "wondering". Superb and highly recommended.
Hi Jason, thank you so much! Jo will be ever so pleased with this feedback.
5/5
TrustpilotVery professional
Very professional. Sarah Bainbridge was great. She went the extra mile to make sure the place met all our needs. She made a stressful situation manageable.I recommend her to anyone looking to rent. She was very patient with us as well as we were unsure about certain things
Thank you for the kind words, Sarah will be so pleased with the feedback.
5/5
TrustpilotGetting jobs done
what i like most about Charters letting is the fact that someone always answers the phone that is helpful and can sort out any maintenance issues for me. A big thanks to Jake who makes my life as a landlord much easier.
Thanks Kevin, Jake will be delighted to hear this.
5/5
TrustpilotCharters Estate Agents are on top of the market
Charters Estate Agents are very professional in their dealings. They listen & promptly attend to client's needs, provide tailored advice and guidance based on specific client's budget and location preferences. Carolyne is on top of her job, always there to give you current market updates and to follow through with your appointments. I will refer her anytime
Uvie, thank you for the review, it is much appreciated. Carolyn will be delighted.
5/5
TrustpilotSarah Bainbridge went the extra mile…
Sarah Bainbridge went the extra mile to help me secure a property to rent, she was patient and very kind to me as i struggle using a computer and as I'm renting while i find a property to buy and it is all very new to me i can't thank her enough. Briar Gosnell.
Thank you for taking your time to review the service received.
5/5
TrustpilotFriendly and polite staff
Friendly and polite staff. We are currently viewing properties in the hope to buy our first home. From the moment we reached out to Charters, the service has been wam and welcoming with special mention to Storme, Oliver, Jo and Natalie who have been very accommodating. Thank you Charters.
Hi, your review is greatly appreciated. The team will be so pleased with this.
5/5
TrustpilotProfessional, friendly and hard working
Selling our home with Charters proved to be relatively easy. Nathan was polite, professional, friendly and a very good communicator. Once we accepted the offer, the sales progression team took over, talking us through the steps to completion; Stephen Henry was also polite, professional and a very good communicator.
Thank you Claire, for taking your time to review the service received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Charters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alton.
