Trusted Agent profile · Alton
★★★★★
2,199 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,199 reviews on two platforms, including 189 Google reviews rated 4.9.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience from far away!
Charters really helped me finding the property I wanted, fitting all of my requirements. Sarah and Ash were particularly helpful, really friendly and made my experience finding a property 200 miles from my hometown a lot less stressful! When the first property I viewed didn't quite go as plan they offered an even better alternative within 24 hours. Great service and great people. Would highly recommend.
5/5
TrustpilotI would like to express our special…
I would like to express our special thanks to Matthew Mcinally, the polite but confident sales manager of Charters. He had great knowledge about the house he was showing us and made the whole viewing very relaxed. We wish you a lot of success in your carrier.
Thank you so much! This is a lovely review to receive.
5/5
TrustpilotCameron Broom
Cameron was very professional, polite and addressed all our questions and was happy to clarify matters with the sellers. Always kept us informed with updates. He fully understood our brief and sent us information satisfying our requirements. Cameron is certainly a good asset to Charters.
Thanks Kenneth, Cameron is indeed an asset to the business.
5/5
GoogleLovely team and truly helpful advice. We worked with Jack Moore who was very profesional and helpful. Jack made sure to keep us always well informed. He was an excellent listener and worked hard on securing viewings for us. He always made sure to follow up with us and provided his expert advice when needed. It was an absolute pleasure to work with him on finding our first property.
Silvia, thank you for the review, it is much appreciated and great to here.
5/5
TrustpilotGary in lettings was brilliant in…
Gary in lettings was brilliant in finding us a fantastic tenant very quickly, and in particular Ash in the same team was extremely helpful and communicative throughout. Thank you guys in the lettings team and highly recommend.
Thank you Oliver!
5/5
GoogleSelling is difficult but when you are abroad it’s even harder. Charters helped to sell our property so efficiently and also made sure all were completely satisfied throughout. Thank you for the service!
Thanks Mark, this is a lovely review.
5/5
TrustpilotI have been in contact with numerous…
I have been in contact with numerous agents and Charters has been the most helpful and responsive. Especially Ella, she is a very understanding person and a great communicator. It’s not easy getting a place in UK these days but definitely easier with their help.
Thank you! Ella will be so happy to read your review!
5/5
TrustpilotElla has been a great help from the…
Ella has been a great help from the very beginning of the property search to the final moments, she is such a pleasure to have working with you guys. She made the whole experience a smooth one with constant updates ensuring I was always a part of the process. Thank you Ella!!!
Kiran, thank you for your five-star review!
5/5
TrustpilotThe professional yet personal touch!
The professional, personable and friendly assistance of Sarah was second to none and her understanding and delivery of the type of property that I was looking for was very well understood and perfectly delivered! All in all a fantastic experience dealing with Sarah and the entire Charters team!
Thank you, Brett!
5/5
TrustpilotKerry Little has been professional…
Kerry Little has been professional throughout, she has guided me through the process and gave sound advice when asked. She has put our minds at ease and kept us updated, without doubt the friendliest estate agent, if only they were all like Kerry!!
Thank you for taking the time to share your experience!
5/5
TrustpilotLily Mot was a super star
Lily Mot was a super star. She made us feal like we were her most important customer. Her attitude was extreemly helpful. She went out of her way to satisafy our needs. I would recomment Charters estate Parkgate to everyone looking for a home in this area.Many thanks Lily.
Thank you, Lily will be delighted to hear!
5/5
TrustpilotZara was a very warm and welcoming…
Zara was a very warm and welcoming staff member for our viewing!
5/5
TrustpilotCharters made renting a house seamless
Charters made renting a house seamless, they are so detailed and professional. My letting agent Sarah is awesome, very customer oriented and friendly. She is passionate about what she does and how she can make a client achieve the best home needed. For me Charters Est. agent got my heart already especially Sarah B. You are the best
Hello, thank you for taking the time to review the service received. Sarah will be so pleased with the feedback.
5/5
TrustpilotCharters is one of the best estate agents
Charters is one of the best estate agents I have dealt with during my search for a property. The staff is always very professional and happy to help with any queries. I would like to thank Katie Chapman in particular and also Kevin for making the deal happen. I would highly recommend getting in touch with the sales team if you are looking to buy.
Hi Bradley, thank you for the review, it is greatly appreciated.
5/5
TrustpilotBest experience with agency
Charters guided me and my partner though all the letting process, they were superb during the entire time! Definitely will stay with them for a long time and I recommend them to everyone! Samuel is our designated agent and he is amazing, friendly, always trying to help and solving our issues in a short time, truly a saviour !
Thank you for taking your time to review the service received. Samuel will be delighted.
5/5
TrustpilotCharters have found a buyer for my flat…
Charters have found a buyer for my flat in good time, even though the property market seems rather slow at the moment.Jo Goddard, the Sales Progressor has been very helpful, keeping me informed of the current situation regularly.
Thanks John, Jo is great at progressing sales - you are in safe hands!
5/5
TrustpilotWould hugely recommend Charters to sell your property.
From making an initial contact to sell our property, right through to sales progression Charters and the Bishop's Waltham team have been professional, understanding and incredibly efficient. Many thanks to Jasper, Stephen and the office crew for all their hard work.
Thank you for the review!
5/5
TrustpilotI highly recommend this letting agency
I highly recommend this letting agency. Ella has been very patient and kind, and the staff always calls to update us on available flats. Their prompt communication and professionalism made the rental process smooth and easy.
Thank you for the review!
5/5
TrustpilotElla has been kind and very…
Ella has been kind and very professional. On the viewing day, she took her time to show me around the property, even though work was ongoing there. Same day I made up my mind to take the it if offered. I can recommend her anytime.
This is wonderful to hear and thank you for leaving a review.
5/5
TrustpilotThanks messages
The experiences of renting in Charters are very good from booking the viewing to renting the property. Especially thanks to Andy Jerram who is very friendly and responsible. He helps a lot in each procedure of the renting. Many thanks!
Thank you!
5/5
TrustpilotI had a positive experience with …
I had a positive experience with Charters Estate Agents. It took only one week from my first email to the satisfying result. The quick response, appropriate property choices,optimal viewing scedule and great communication with Sarah Bainbridge made the whool process smooth and comfortable.
Thank you, Lily. Sarah will be delighted.
5/5
TrustpilotFriendly and helpful estate agents
My friend and I went into charters to get some advice about renting a property, Ella was immediately welcoming and friendly arranging a couple of viewings for us to go to that day. She was honest and helpful which made the experience so much easier, we would definitely like to continue working with them to find our perfect home.
Thank you for reviewing the service received. Ella will be delighted with this feedback.
5/5
TrustpilotSarah Bainbridge at Charters was…
Sarah Bainbridge at Charters was excellent. She consistently sent me properties to view and suggested alternatives if we didn't find what we needed.We have found our next home for the time being. Thanks Sarah for all you hard work.Jess and Steve
Thank you Jess and Steve!
5/5
TrustpilotGood rental experience
Sarah has been really good with communication around available houses and also quick to get in touch when our offer was accepted. Ash was also great at showing us around properties and answering questions we had.
Thank you for the five-star review!
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