Trusted Agent profile
★★★★★
262 reviews across 2 platforms
13 Crewe Road, Alsager, ST7 2EW
Stephenson Browne Ltd's Alsager office at 13 Crewe Road is rated 4.4 out of 5 across 262 reviews on two platforms, including 235 Google reviews rated 4.7.
Every review we hold for the Alsager office, from every platform, shown as written. First names only.
5/5
GoogleI found Stephenson Browne very helpful and efficient throughout the purchase of my property. They kept me updated regularly and always ready to help.
Hi Jeanette Thank you for this lovely review and your kind words we always aim to provide the highest level of customer service possible
4/5
GoogleAll staff are always polite & friendly, responsive on emails and support to chase up the chain etc. and help move things along. Very happy with the valuation agreed and the sale price that was secured. Marketing of the property was good and the fees seemed quite reasonable when compared with other local and regional agents.
5/5
Google“I have relied upon Stephenson Browne for a number of property transactions over the last eight years. On all occasions I have found them to be honest in their advice, helpful in their arrangements, and I am pleased to say successful in outcome. The demeanour of the staff is invariably positive, friendly and professional. I will definitely use them again on a personal and commercial basis.”
5/5
GoogleAn excellent estate agent, professionally run, constant updates and feedback, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
HI Craig, Thank you so much for your kind words & business, Appreciate it took a little longer than anticipated but glad we got there in the end! All the best! Matt & all the team at SB Alsager
5/5
GoogleReally on the ball with the whole process. Very efficient, professional and polite.
Hi David, Thank you for your valuable feedback, I hope you have both settled into your wonderful new home. All the best from us all at Stephenson Browne!
5/5
GoogleVery friendly and helpful staff. We have rented the house for more then 4 years and half and we are very happy. The staff is always really nice and professional. Highly recommended
5/5
GoogleI found my experience of Stephenson Browne to be smooth, easy and very professional Of note was the service received from Margret Caddy who couldn’t help me enough and the entire sale took place in less than 4 weeksPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotRecommended
Rented a 1 bedroom flat from 2021 to 2023 in Stoke-On-Trent through Stephenson Browne. Efficient and professional agency, always easy to reach someone via phone or e-mail, never any hassle. Very good experience. Tom.
5/5
GoogleGoing the extra mile doesn’t come close. Customer service is 1000% and I can’t thank this team enough. Helped us at the last minute after being let down by another firm and nothing was too much trouble. A great team and will most definitely use them for life.
5/5
GoogleSandbach rental - really lovely staff, always at the end of the phone or email. Rented with them for 7months and they were really decent. Would recommend landlords and those looking to rent to go with them. Thanks to the ladies we were in contact with
5/5
GoogleHANDY TO HAVE A LOCAL OFFICE AND REAL PEOPLE TO DEAL WITH. HAVING A HOUSE TO LET WAS DEALT WITH EFFICIENTLY AND WITHOUT PROBLEMS. VERY HELPFUL STAFF.
3/5
GoogleDifficult to get deposit returned
Hi Sophie, Thank you for your review , can you please confirm which office you have been dealing with so that we are able to pass this to them to be looked into. Kind Regards Team Stephenson Browne
5/5
GoogleGreat service and price,communication was a bit slow. Would definitely use againPositiveValue
Hi John, Thank you for your review , we shall ensure that your feed back is passed on to our team so that we can continue to provide the highest level of customer service possible
5/5
GoogleExcellent service and coomunication
Hello Martin, Thank you for tasking the time out to leave us a review, please do not hesitate to contact us should you require any property related services in future!
5/5
GoogleVery efficient and would recommend them
Hello Patricia, Thanks for the kind words - glad we found you the buyer, now to get it to completion for you!!
4/5
GoogleA very good service from Stephenson Browne all round thank you, with very prompt attention to get things going to start with, great photos and write up, and helpful staff. From my experience I would recommend.PositiveResponsiveness, Professionalism
1/5
TrustpilotAVOID AT ALL COSTS!!!
5/5
GoogleFantastic customer service .
Thank you for the lovely review Team SB
1/5
TrustpilotTotal waste of time how they are still…
Total waste of time how they are still trading I don’t know STAY AWAY FROM THESE COWBOYS
5/5
GoogleFaultless service being kept informed at all times makes selling a house much less of a concern
5/5
GoogleI had great service with them while living in a house they managed for 1 year and 3 months. I was able to get into contact with them when I needed to. When we eventually moved out, they made that process easy and uncomplicated.
5/5
GoogleAnnabelle has stayed professional throughout the Advertisement and application process,dealing with any queries I had quickly.
5/5
GoogleExcellent staff who provided a positive experience making the sale of my house less stressful
5/5
GoogleExcellent Experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stephenson Browne Ltd's Alsager office has 262 reviews across two platforms: 235 on Google, 27 on Trustpilot (across the whole business).
Stephenson Browne Ltd Alsager is rated 4.4 out of 5 across all 262 reviews, and 4.7 out of 5 on Google from 235 reviews.
Stephenson Browne Ltd Alsager, 13 Crewe Road, Alsager, ST7 2EW.
