Trusted Agent profile · Aldershot
★★★★★
1,758 reviews across 2 platforms
175 Victoria Road, Aldershot, GU11 1JU
Prospect Estate Agency's office in Aldershot, at 175 Victoria Road, is rated 4.7 out of 5 across 1,758 reviews on two platforms, including 184 Google reviews rated 4.8.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
GoogleNatasha was very friendly, helpful, and informative when providing us with a house viewing. She made the process easy and simple. She was always quick to respond with the answers to any questions I had and would highly recommend her services to anyone in need of a house viewing.
5/5
TrustpilotThank you to Lily Sines
Just want to say thank you to Lily Sines for helping me and my partner over the last year with our property. Always responds very quickly on emails and is very professional with her job. Gets any issues solved very quickly and that is exactly what we want as tenants.Thank you
5/5
Trustpilotsupportive and attentive throughout this whole process
Thank you soo much Prospect for helping us find our dream home. You guys have been very supportive and attentive throughout this whole process, nothing is ever too much trouble. A special mention to Toby Herman who has really speed things along and for being super transparent and honest. Thanks from A&G
5/5
Trustpilot10/10 service!
Definitely recommend! Beth was amazing right from the first introduction, she really took the time to make me feel comfortable and reassured me that the process of selling my house would be handled well as it was under difficult circumstances. Couldn’t have asked for better, thank you Beth!
1/5
TrustpilotNever again!
We sold our house, completing in November, with Prospects Bracknell. Where do I start? It was possibly one of the most unpleasantly, stressful experiences of my life. Throughout the process, we were pressurised over everything; accepting offers, looking for a purchase, vacating the property and agreeing a completion date. On and on it went. We were told we 'didn't understand the market' had 'probably lost our buyers' and at one point it was suggested we 'should part company'. I know what you're thinking ... that we were somehow at fault. All I can say is that we were inexperienced and expected a modicum of help and advice. Should you have the unenviable challenge of dealing with a particular member of staff, you might understand how our expectations were not realised. Unless you are gluttons for punishment, go elsewhere, anywhere, quickly!!!!
5/5
TrustpilotBeth from Prospects was so helpful in…
Beth from Prospects was so helpful in trying to find a house for my parents. She was so friendly and bubbly it was refreshing to have such a upbeat person to deal with.
5/5
TrustpilotProspect Reading
Prospect Reading were fantastic when selling our home this week. Michael and Toby in particular were stars. We achieved a sale within a few days of going to market and above the asking price. The communication has been first class and I would highly recommend them to anyone in the area.
5/5
TrustpilotPositive experience and service
Prospect is a proactive lettings Agency with good lettings team. My interaction has been positive in terms of tenants find, setting up contract and maintainence with Harry and Charlie. Lily Sines is the property manager who is very responsive and looks after the property well.
4/5
TrustpilotKatie was very upbeat and enthusiastic
Katie was very upbeat and enthusiastic, had a really nice down to earth chat with her about properties etc. great experience.
5/5
GoogleExcellent Service.From the moment we received exemplary service.Special thanks to Les, Kelly,chris, jordan. All so easy to deal with and very helpful! Highly recommended!
5/5
TrustpilotJust recently purchased our first house…
Just recently purchased our first house with only our first viewing with thanks to Abi Heppner. She has been great towards are property search and highly recommended 👍🏼
5/5
TrustpilotMy experience renting through Prospect Estate Agency…
My experience renting through PROSPECT was great! Checking out was even smooth and easy (although I was really nervous and asked questions, I was advised accordingly). Thanks to Kate Smith and the whole team for your excellence and professionalism. I highly recommend. 🙏🏾
5/5
Trustpilot5 years of..........
Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.
5/5
TrustpilotVery professional and helpful service
Very professional and helpful service from Charlotte Morgan 10 out of 5
5/5
TrustpilotAgnese Rees Marla is the property…
Agnese Rees Marla is the property manager who covers the Maidenhead office. She is extremely efficient, thorough and follows up on all queries. She calls as well as emails to pass on information and ensures she keeps you updated. Agnese was so helpful with my issues and helped me get a final resolution.
4/5
TrustpilotSasha has been really helpful and quick…
Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting
5/5
TrustpilotOutstanding!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
5/5
GoogleDexter handled my sale from start to finish. Prospect succeeded where others fell short. They are a friendly team and keep in contact throughout, giving advice and help. My sale was particularly hard for me as my wife passed away, but having a company you can trust and help you through every step made difficult times less stressful. 5 stars are well deserved.
5/5
TrustpilotMelissa is my contact for my rental…
Melissa is my contact for my rental flat in Wokingham. She has been driven to distraction with some of the problems we’ve faced on the new build but come through with the responses and explanations. Our tenant is very pleased with the communication and support she also gets so it’s win win.
5/5
TrustpilotThank you Sasha
Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.
5/5
TrustpilotSpecial Thank You to Agnese Rees
Special thank you to Agnese Rees for taking control of my concerns after moving into my rental and finding many items needing attention. You have restored my confidence in Prospect Estate Agency and renting in general - A big THANK YOU for your speedy action and professional manner in dealing with my request.
5/5
TrustpilotHonest estate agent
Having brought, sold and now renting through prospect. Out of all other agency's I have worked with, I have found prospect to be the most honest, up front and helpful of the agencies. They have communicated all the way through and gone above and beyond in each of their services. Thank you
Thank you for your 5* review, Karlene.
5/5
TrustpilotWorth her weight in gold
I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.
5/5
GoogleWe had a great experience after my case was handled by Sonam Gurung, property consultant. He was very professional, proactive and understood what we wanted and helped us with our home buying process.Thanks to him for his support, everything went smooth and without any hassle. Highly recommend his service!
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