5/5
TrustpilotNatasha is very professional
Very nice people to deal with. As I am in the process of buying a flat, Natasha is very professional and responsive. She responds to the queries immediately and rings me back if she missed my call.
Trusted Agent profile · Aldershot
Prospect Estate Agency Aldershot reviews
★★★★★
1,757 reviews across 2 platforms
175 Victoria Road, Aldershot, GU11 1JU
Prospect Estate Agency's office in Aldershot, at 175 Victoria Road, is rated 4.7 out of 5 across 1,757 reviews on two platforms, including 184 Google reviews rated 4.8.
Reviews
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
1/5
Trustpilotrun for your lives!!
I have a bought property next door to one let by Prospect Agency Bracknell. TBH I felt compelled to write a review as they are so awful!! They have let to awful tenants, people causing no end of problems, and do they do anything about it...nope!!! They are completely useless, their favourite phrase being "we can't do anything about it". They plain and simple do not care full stop. I will NEVER buy or sell a house through Prospect Bracknell because their attitude says "we don't give a damn about quality as long as we get our money!!" Run for your lives...go with Duncan Yeardly...much more professional and could not do more for me when I bought this place. SO different in their attitude...miles apart!
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. We're sorry you haven't received the level of customer service we pride ourselves on.If you could email customerservice@prospect.co.uk with details of your experience, we can raise this with the relevant Director and take action to ensure our service is the level you would expect.Many thanks,The Prospect Team
5/5
TrustpilotAbi is a great example of what a good…
Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.
5/5
TrustpilotCharlotte Morgan
Charlotte was very helpful when I enquired about a house and organised a viewing the very same day. She was on time and answered all my questions. Thank you Charlotte
5/5
TrustpilotChloe Reilly is an asset to Prospect.
Chloe Reilly is an asset to Prospect.Chloe Reilly has been our property manager for many years. We have always been impressed with how quickly and efficiently she has dealt with repair and legal problems. We have appreciated Chloe’s professional advice and help. Long may she be our manager.
5/5
TrustpilotA Big Thanks to Sasha
Thanks Sasha, the property manager, for being really helpful in assisting all the issues I raised. I rent an apartment which is managed by Prospect earlier this year. Recently, there was a moth issue in the apartment. Sasha was extremely professional and she helped to get it solved quickly. Highly recommend!
5/5
GoogleW Sonam, helped out a lot, overall great experience and would recommend this place.
Agent replied · 9 September 2025
Good afternoon, Perfect 5 star review, glad you've had a great experience with Sonam. … More
5/5
TrustpilotExceptional Viewing Experience with Prospect Estate Agency
I recently had the opportunity to view properties with Prospect Estate Agency, and it was an exceptionally positive experience. From the moment I reached out, the team was welcoming, knowledgeable, and eager to understand my specific needs. Their attention to detail and commitment to finding a property that matched my criteria were truly impressive.The viewings were well-organized and thorough, with the agent, Abi Heppner, taking the time to highlight each property's unique features and potential. They were also incredibly accommodating, fitting viewings into my tight schedule and always prepared with all the necessary information at hand.Prospect Estate Agency's professionalism and warmth made the entire process enjoyable and stress-free. Their expert advice and insights during the viewings helped me considerably in evaluating my options. I highly appreciate their effort and dedication and would highly recommend them to anyone in search of their next home. Their level of service is a rare find in today's market.
5/5
TrustpilotGoing the extra mile…
Chloe is always friendly and helpful whenever I have an issue with our property and she goes the extra mile by calling me after work has been completed to check if all is satisfactory. I would not hesitate to recommend her or the agency’s services as a whole!
5/5
TrustpilotNikki Gardner my property manager is a…
Nikki Gardner my property manager is a star and always helping quickly
5/5
TrustpilotSavannah has been absolutely amazing
Savannah has been absolutely amazing. I have just moved into my first home and Savannah made the whole experience so stress free and easy. She contacted me as soon as the property came on the market and was faultless from there on in! She was so reliable and nothing was too much hassle, I cannot recommend her enough!
5/5
TrustpilotAbi was phenomenal and extremely…
Abi was phenomenal and extremely helpful. She waited for us once we were stuck in traffic and she was always so nice and always keen to help..Just extremely professional and knowledgeable
5/5
TrustpilotCouldn’t have asked for a more on the…
Couldn’t have asked for a more on the ball, understanding, professional and friendly team. Matt was incredibly knowledgable and always had suggestions or advice to give. Couldn’t recommend them more!
5/5
TrustpilotGreat team at Prospect Warfield
We sold our property through Paul and his team last month. Beth enthusiastically handled the sale from first viewing to completion and did an excellent job of matching potential buyers to our property. Shoutout also to Charlie for his professionalism during the viewings. Overall a first class team. Highly recommended.
4/5
TrustpilotBracknell Office Beckie Baxter
A big thank you to Beckie Baxter in the Bracknell office for outstanding service and communication. Even amidst the current pandemic she has been great with communicating all changes, assistance and maintenance to be carried out with us. If we have had any problems she has been quick to respond and her frequent follow ups have been well appreciated! Thank you Beckie!
5/5
TrustpilotProspect Winnersh Office.
Prospect Winnersh Office.Ryan, Mark & Grace. I cannot fault there prompt replies, communication and professionalism!Especially Grace, she was a breath of fresh air!! She was approachable and friendly in all of our communications and it felt like she was personally invested in the success of the sale of my home. I would highly recommend using Prospect.
4/5
TrustpilotHouse move with unexpected obstacles
I've had a great experience with Prospect Wokingham. Beth Murphy sold my previous house and so it was lovely to be able to work with her again. Front start to finish Beth has kept me well informed and helped to push the chain along, despite some bumps along the road with my onward purchase. Grateful to have worked with such a tenacious and driven team
5/5
GoogleDexter has been fantastic! Very friendly and a proper professional, he made the whole process really easy and had the answers to every question I had. I'd recommend him to anyone looking for the right home.
5/5
TrustpilotNothing but good things to say
Nothing but good things to say about Prospect Reading. The process is well managed from beginning to end and whoever you speak to friendly and helpful. Special mention to Cameron who is always knowledgeable about the properties, gets back to my calls & emails quickly and is just so easy to deal with :)
5/5
TrustpilotInsightful viewing with Natasha
Natasha is extremely competent and attained high standards whilst taking us for a viewing. She answered all questions efficiently and nothing was too much hassle. Thank you for making this process so much easier!
5/5
TrustpilotKodie Brooks came to the rescue.
I have just had a rather stressful two weeks. Without going into detail someone really went that extra mile to help me, that person was Kodie Brooks, my property manager. She did all she could to help resolve the situation and did it very well. Thank You Kodie Brooks.
5/5
TrustpilotWe recently viewed a property with Abi…
We recently viewed a property with Abi Heppner from the Crowthorne branch. Abi was well prepared and able to answer all our queries . She was professional and made the viewing enjoyable and positive. Thankyou Abi!
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