Trusted Agent profile · Aldershot · Surrey
Verified
★★★★★
375 reviews across 4 platforms
173 Victoria Road, Aldershot, Surrey, GU11 1JU
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Martin & Co's office in Aldershot, Surrey, at 173 Victoria Road, is rated 4.6 out of 5 across 375 reviews on four platforms, including 176 Google reviews rated 4.3.
176
Reviews on Google
This office
28
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
170
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are proud to serve the communities of Aldershot and surrounding area providing expert advice and support across all areas of the property market. Directors Richard Oldaker and James Wiggins co-founded Martin & Co Aldershot in 2009. Richard has over 18 years of experience in property and has authored a book on the industry. Both Richard and James are passionate providing customers the very best support with all of their property needs. Aldershot is a hugely popular location for commuters, as it's only one hour's drive from South West of London and offers good motorway links and a mainline train station to the Capital. The dedicated team at Martin & Co Aldershot is able to advise on all aspects of sales, lettings and property management, and together they ensure each and every individual receives a tailor-made service to suit their precise needs. If you're looking for a home to buy in the area or have a property to sell, please do get in touch with a member of our team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Aldershot on 01252 311974
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend Martin & Co Aldershot. They are professional, courteous, friendly and very efficient. James is always on the ball with any problem and gets things sorted out rapidly with frequent communication. I have used them for over 7 years and have never been disappointed with the service provided.
5/5
TrustpilotThanks to the team at Martin and Co…
Thanks to the team at Martin and Co Aldershot for helping us with the purchase of our first home. Shannon, James and the rest of the team have always been quick to reply, professional and approachable when we've had questions.
5/5
TrustpilotUnmatched Post-Rent Services
I have experienced apartment rent with them, the whole process was very smooth. Most significantly, The responsiveness of their customer support is truly commendable. Whether it's a maintenance issue or just a general inquiry, they have consistently demonstrated a commitment to resolving issues promptly and efficiently. It's reassuring to know that they value their tenants beyond the initial transaction, creating a sense of trust and reliability.
5/5
FacebookGood recommendation are only given for a job well done, I appreciate the effort of MRS JESSICA WAYNE for helping me work from home mostly during the pandemic era. I am making an amazing profits, after investing $550 now making up to $5,320 on a weekly basis, All thanks to MRS JESSICA WAYNE. for trading help, i recommend you contact her for a profitable investment in forex & binary trading you surely won't be disappointed, just DM her via:WhatsApp number: +19186093473 Email: jessywayne2j2@gmail.com
5/5
TrustpilotFirst time renters and had a great experience!
Me and my partner first time moving out and had a very good experience, Jamie has been very helpful in any questions I have had! Everything was very easy and ran smoothly! All together a great service.
5/5
GoogleMartin & Co Aldershot Team and Lauren -thank you so much for the guidance and support you have provided during my tenancy. After successful documentation with landlord and agent helping to sort out utilities and final check before start up.
5/5
TrustpilotJust picked up my keys from Martin and…
Just picked up my keys from Martin and Co. Shannon, you were amazing. Everything was swift. Thank you very much for your professionalism. Thank you Jamie for keeping me informed all the way. Great Team you have there. Genuinely one happy customer. 🍾💃
5/5
TrustpilotHighly recommended!
Thank you! Very happy with the service!A big big thank you to James!
Dear Mihaela,Thank you for taking the time to leave a review, we will make sure your comments are passed onto James. All the best!
5/5
TrustpilotVery professional services
Very professional services, thanks to Toby we bought our lovely home. Highly recommend
Dear Dominika, Thank you so much for taking the time to leave a review, it is much appreciated and we will make sure your comments are passed onto Toby!
5/5
GoogleMartin & Co Aldershot have been managing my property for the last 4 years and I couldn't recomend them more. The management of the property has been fantastic especially as I don't live in that area anymore. They have just aidied me in the sale of the property which is still to be finalised, but have made the experience as painless as possible.
Thanks for the review! Enjoy your property.
5/5
TrustpilotNikki is very friendly and helpful…
Nikki is very friendly and helpful throughout the process. They are all very efficient at getting back with any questions I had.
5/5
TrustpilotExcellent Service
James and his team offered us superb support from start to finish.Great communication and never left us in a position where we did not know what was going on.Would highly recommend
5/5
TrustpilotExcellent service
Excellent service. I always receive prompt responses to my (many) queries; Richard in particular has been extremely helpful. I was shown around the property by Nikki who was very friendly and, again, very helpful and knowledgeable.
5/5
The Trusted AgentLandlord/seller
Martin & Co agents were excellent when we were landlords, helping our tenants and us with any problems we had. When we came to sell we found their marketing first rate and their attitude proactive ensuring a smooth route to a sale.
5/5
TrustpilotGreat experience with Martin & Co
Great experience with Martin & Co Aldershot. Had loads of questions and enquires and Jamie was always quick to reply to emails and answer any questions I had. Overall great service and would recommend :)
5/5
TrustpilotSeamless Service - 5*
I've used Martin & Co (Aldershot) to rent out a property for a few years now. Nothing is ever a problem and they handle everything seamlessly; new tenants, check-outs, repairs etc. The staff are always very helpful in the office and always come back quickly on any enquiries. I would recommend them to anyone needing a Letting/ Managing Agent.
Dear Nathalie, thank you very much for taking the time to leave a review of our service and your kind comments, it is much appreciated!
5/5
GoogleReliable and quick to reply to any questions we had. Gemma and Casey in particular were lovely to speak with and they offered lots of support and help. Would highly recommend their service.
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, Nikki made the process of moving so smooth, always answered any questions quickly, highly recommend Martin and Co.
5/5
GoogleLauren did an excellent job, making the moving process as smooth as possible. The other team members were also nice and helpful.
5/5
TrustpilotLauren did an excellent job
Lauren did an excellent job, making the moving process as smooth as possible. The other team members were also nice and helpful.
5/5
TrustpilotOne of the most amazing estate agents I…
One of the most amazing estate agents I have dealt with. 100% outstanding customer service for the 3/4 years I used them. Thank you so much Richard, Shannon and team.
5/5
GoogleAs an extended family we have used Martin and Co in Aldershot for both selling and letting over the past 6/7 years which enables us to recommend them without hesitation. They actually benefit from not being one of the "big players" in the housing market. This ensures that we always receive personal service which is both attentive and knowledgeable, from everyone in the office. They will be our " go to " estate agent.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleIt’s an estate agent. And I think when it came to giving back the deposit they tried to take as much as they could 1st
Hi Dean, Thanks for leaving us a review, it’s a shame that you felt we were only worthy of two stars. This appears to be as result of the agreed deduction to your deposit at the end of your tenancy. With refence to the deposit deduction, there was a fully independent Check Out conducted by an AIIC accredited inventory clerk who determined that there were several tenant chargeable items. To be absolutely clear, Martin & Co made no money whatsoever as a result of the deduction to your deposit. The total deduction was £259. This the breakdown was for the following: - £179.00 - This was for cleaners to attend and clean the property to ensure it was back to the standard in which you received it at Check in. In addition to the cleaning (and included in the £179 cost) they were also asked to conduct the following tenant chargeable items: - Remove the sticky pads on front door frame, remove plant pots and cigarette ends from balcony, remove the blue wool from the entry phone, remove the stickers left on kitchen door, replace kitchen bulb that was not working (working at check in) and remove stickers left on the bathroom door. £80.00, This was compensation to the landlord for other items noted as ‘tenant cost’ on the check-out report, these include:- Six button hooks and two screws left to the walls. Fridge Freezer, middle drawer and bottom drawer cracked to front and base. As you were advised at the time, the Landlord agreed to a compensatory figure for these items (punctured walls and broken fridge doors) to keep the cost down for you. If a contractor were asked to attend and to fill, sand and paint the punctured walls and replace the damaged freezer drawers then the deduction would have been considerably higher. The deduction of £259 was agreed by you at the time without any objection. I hope that on reflection you will be able to appreciate that in no way have Martin & Co "tried to make as much money as possible" when it has come to your deposit. Wishing you the very best, Martin & Co
5/5
TrustpilotAn amazing experience
Martin & Co Aldershot, Shannon and Nikki have been extremely helpful in managing the purchase of our new home. As you can imagine buying your first home is always daunting and incredibly stressful (this is what I’ve heard) but it’s been an absolute breeze so far. They made the buying experience smooth and absolutely pleasant. Their professionalism and communication were brilliant and I would definitely recommend them. Thank you!
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Tell us what you need and we'll pass your enquiry to Martin & Co Aldershot and up to three other top-rated agents near Aldershot.
