Trusted Agent profile · Aldershot, Surrey
★★★★★
282 reviews across 2 platforms
175 Victoria Road, Aldershot, Surrey, GU11 1JU
Part of Castles, see every office.
Castles's office in Aldershot, Surrey, at 175 Victoria Road, is rated 4.8 out of 5 across 282 reviews on two platforms, including 278 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Castles won in 2026.
The Trusted Agent 2026 results for Castles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
GoogleI have recently had the opportunity to liaise with the Team at Prospect Aldershot, speaking with Dan, Natasha and Shaun, they have equally showed their experience and knowledge of the property market within Aldershot . A pleasure to work with.
5/5
GoogleMe and my wife had a couple of viewings with Natasha. It was great! She was polite, friendly and punctual but most importantly she was able to answer any questions we had. Looking forward to any potential future viewings!
5/5
GoogleMost impressed with Duncan’s customer support. A regular phone call to fill me in on what progress was being made. Highly recommend.
Thanks Jill!
5/5
GoogleVery positive experience of viewing property with Ed. He was incredibly professional and knowledgeable about the area, friendly, and didn't make us feel rushed at all. Great communication with Dan in their office, regular phone calls to update on progress and a friendly and professional manner throughout!
5/5
GoogleGreat experience with Natasha from prospect Aldershot. Helpful, knowledgeable and friendly. Even offered help outside of her job roll with contracts on a property my mum lives in tied to another estate agent. Great service.
5/5
GoogleWe had a viewing appointment yesterday and "Natasha" hosted us. She was very professional and easy to interact with. Very approachable and patient with our trivial queries. Thank you for answering all the questions we had!
5/5
GoogleNatasha showed me round a property in the high street. I was impressed at her local knowledge and the way in which she followed up with additional information I requested in a timely manner. Very professional.
5/5
GoogleMassive thank you for Natasha and all of your help on our most recent property. Couldn’t have asked for a better agent!!
5/5
GoogleWe had a viewing with Natasha on 20/05/23. She was professional and friendly - very approachable! Welcomed us to have another viewing of the house if needed which we haven't had from other agents.
5/5
GoogleI am a first-time buyer and had my first viewing with Natasha last week. She was very friendly, knowledgable about the property and able to answer all of my questions. Thank you for your professionalism!
5/5
GoogleHad a great experience viewing with Natasha in Aldershot earlier in the year. She was helpful, knowledgeable and was great with us. Would highly recommend her for anyone looking to buy in the area.
5/5
GoogleAsk for Dexter! His advice, guidance and support were all incredibly helpful and put both myself and my partner at ease throughout the moving process. 10/10
5/5
GoogleI have a viewing with Natasha from Prospect today, it was a good experience, professional and polite, Happy with the viewing, I find out everything I need to know, Great service
5/5
GoogleThe team at Castles were friendly and professional and wouldn't hesitate to used them again. 10/10 no improvement required
Thanks Paul, very kind of you to take the trouble to post your review. I hope you are happy in your new home! kind regards Duncan and the team.
5/5
FacebookCastle are a great agent, I have used them for all my property sales since they have been open as I really like their professional but very friendly service. It is such an important and all consuming time when selling and buying so having Castle to make it a stress free process was brilliant.. Thanks
5/5
GoogleNatasha showed us a property recently. She was very professional. Really happy with her service.
4/5
GoogleI didn't actually purchase a property from Prospect but did view a property twice & found the sales representatives (Natasha & Dan) to be very professional & personable.
5/5
GoogleI’m really excited to move in to my first house soon which Natasha helped me to find. 🤞🏻 …
5/5
GoogleNatasha delivered an honest and pleasant tour of the properties. She is eager to answer any questions. Easy to communicate with and book viewings.
3/5
GoogleOverall Castles were pretty good when we used them in March (2017). They answered all our questions, provided all the information we requested and made some changes to the way our contract was worded. Communication could have been a little better at times but I would use them again.
5/5
GoogleNatasha from Prospect Aldershot recently showed me a property. Very professional and informative from start to finish. Would recommend this estate agent.
5/5
GoogleProspect has recommended a very nice property to me recently. The sales rep U met was Natasha. She was punctual, polite and shared me lots of insights.
5/5
GoogleFantastic experience with Castles. After having a few purchases fall through with various other estate agents, it's been such a joy to find a highly competent bunch to work with. Special thanks to Ed Bartlett.
5/5
GoogleGreat experience meeting with Natasha. Punctual, polite and helpful. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Castles, Aldershot won Trusted Agent; Castles, Hemel Hempstead won Trusted Agent; Castles, Waltham Abbey won Trusted Agent.
