5/5
GoogleThe people at prospect have been great, they made everything simple and answered all the questions I had. Would definitely be recommend them!
Trusted Agent profile · Aldershot, Surrey
Castles Aldershot reviews
★★★★★
282 reviews across 2 platforms
175 Victoria Road, Aldershot, Surrey, GU11 1JU
Part of Castles, see every office.
Castles's office in Aldershot, Surrey, at 175 Victoria Road, is rated 4.8 out of 5 across 282 reviews on two platforms, including 278 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Castles won in 2026.
Awards
The Trusted Agent 2026 results for Castles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
Google5/5
GoogleThe whole process was made very easy. Cheers Dexter
5/5
GoogleI would like to advise everyone to go straight to Zoe when they get in contact with Castles! She always goes above and beyond, great customer service and extremely warm - makes making such a big decision easier.
5/5
GoogleNatasha showed me around a property and she was really friendly. She was really knowledgeable about the property and enthusiastic. Overall great experience.
5/5
GoogleCastles didn't get the job initially due to family connections, but Steve wasn't discouraged. As it became apparent that the first agent wasn't up to the job he persuaded us to give Castles a shot....Voila, a completion within 3 months! Great job guys.
5/5
GoogleHad a viewing on a flat today with Natasha. She was friendly, polite and extremely professional. Was able to answer all the questions I had on the property. Highly recommend
5/5
GoogleWe had a great experience with Natasha and Shaun showing us few properties last month, they were so professional and lovely.
5/5
GoogleI had such a great experience dealing with Natasha from Prospect. Super knowledgeable, relatable and supportive! Great service so thank you!
5/5
GoogleMet with Natasha Persaud-Williams who was fantastic! Very professional, courteous, knowledgeable and answered all follow-up questions quickly and fully. Great credit to the company.
5/5
GoogleNatasha showed me properties. She was extremely friendly and informative. Knowledgeable of areas etc. Thank you.
5/5
GoogleSo far so good with Natasha, great response times and always happy to help.
5/5
GoogleHad a great experience with Natasha from Castles. Whilst we didn’t end up making an offer, Natasha could not have done more to assist in the viewing.
5/5
GoogleNATASHA was very sweet and helpful when we were viewing the property as a first time buyer.
5/5
GoogleGreat experience with Natasha from prospect, very polite and helpful. Thank you
5/5
GoogleWe have viewed the property few months ago.Received an excellent service from Natasha. Highly recommended
5/5
GoogleExcellent from start to completion, could not have asked for a better team. Thank you for everything. Colin.
5/5
GoogleA++++ Ed, Shaun and Dan very proactive selling flat. Better than those cowboys at Bridges by far
5/5
GoogleDexter job well done thank you
5/5
GoogleHad some viewings with Natasha who was very friendly and polite
5/5
Googlegreat experiance with finding our first home Natasha Persaud-Williams helped us loads
5/5
GoogleGreat support in the change over of tenants, made the process very easy and provided support to all parties.
5/5
GoogleNatasha from who helped me with the was very good
5/5
GoogleExcellent service from Natasha. She was patient and helpful.
4/5
GoogleIam happy with natasha great 👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Castles Aldershot
Has Castles won any awards?
Yes. In The Trusted Agent 2026 awards: Castles, Aldershot won Trusted Agent; Castles, Hemel Hempstead won Trusted Agent; Castles, Waltham Abbey won Trusted Agent.
