Trusted Agent profile · Cumbria
Verified
★★★★★
1,345 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,345 reviews on three platforms, rated 4.6 out of 5 overall.
1,163
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
181
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,163 reviews on Google only. Show every review
1/5
GoogleRating only, no written review.
Mr Lowery, I am sorry you felt the need to do a 1 star review with no comments, I will report this review as I can see 4 of your family have done the same and you do not know the full details of this case. I obviously cannot discuss this with you and we will discuss with the tenant. Regards, Liz Bolger, Director.
5/5
GoogleFantastic service from a friendly and professional team. Good communications throughout the process and hassle free👍 …
Anthony, thank you so much for your kind words, its very much appreciated. Best regards, Liz Bolger, Director.
5/5
GoogleStacey from Your Move was outstanding. She made the whole process simple, professional & pain free. Can’t recommend them highly enough. A wonderful service & very happy with a great apartment.
Mr Morrison - Thank you so much for your kind and positive feedback, as a locally owned franchise business, its very much welcomed and helps us a great deal. Sincere thanks, Liz Bolger, Director.
5/5
GoogleRating only, no written review.
5/5
GoogleFirst time weve sold a property, can honestly say, the support and effort was seamless and 1st class Les & Tracey Ashe
5/5
GoogleWe had an excellent experience with Jess throughout the purchase of our new home. She was friendly, approachable and always happy to help, making what can be a stressful process much easier. Communication was prompt, and she kept us updated whenever there was news, while always making us feel welcome whenever we visited the branch. Nothing ever seemed too much trouble, and her professionalism and positive attitude really stood out. We'd happily recommend Jess and the team to anyone buying or selling a home. Thank you for all your help!
Gary, sincere thanks for your kind and detailed review. As a local franchise business, feedback like this is very important. Sincere regards, Liz Bolger, Director.
5/5
GoogleFantastic personal service can’t thank Helen and Allison enough, highly recommended
Nicky, thank you so much for your kind review, as a locally owned franchise this helps us a lot and its greatly appreciated. Liz Bolger. Director.
5/5
GoogleRachel was great, really new what she was doing and the house sold in a week. I would highly recommend your move Carlisle. Friendly pleasant and welcoming. If I sell another home I wouldn’t hesitate to use again.
Karen, thank you so much for your kind review. As a locally owned franchise we welcome the feedback and support. Kind regards, Liz Bolger, Director.
5/5
GoogleJoanne has been very professional and helpful with the whole setup process ensuring everything was up to standard and explained clearly. Tenants were found quickly and so far everything is going well. Highly recommend.
5/5
Googlestacey was very professional and so friendly throughout the whole process, i couldn’t of asked to have a better letting agent she was awesome and kept me fully informed
5/5
GoogleProfessional service. Stacey was very helpful and provided regular updates throughout.
1/5
GoogleWould not recommend renting any house off them at all moved out over 13 weeks ago and still no sign off the deposit. The house was not suitable whatsoever it was covered in mould and damp, the …
5/5
GoogleWhat a wonderful team! From initial valuation and photos through to completion. Couldn’t have asked for better service & support. …
5/5
GoogleMy son Joshua's move wasn't straight forward but Melanie did everything she needed for him kept us informed made sure Josh was involved as much as he could explained everything every step of the way always happy and pleased to see us.
5/5
GoogleProfessional and very efficient service from Jessica and Lisa in the lettings department at the Carlisle office. Excellent communication and organisational skills that make the process easy.
Graeme Sincere thanks for your positive feedback, we try hard and we are delighted that it was appreciated. Best regards Liz Bolger - Director.
5/5
GoogleI delt with Jessica and Lisa at carlisle branch. Could not fault them Super efficient and helpful 👌 Definitely recommend …
5/5
GoogleRating only, no written review.
5/5
GoogleCan’t thank Your Move enough for all their help and support. Rachel has been brilliant throughout selling my home. Would recommend to anyone!
5/5
GoogleFirst class service from Your Move Carlisle Allison, Helen and Adele have been very professional, helpful and efficient dealing with our house sale. We would not hesitate to recommend them
Richard, thank you for your kind review, its very much appreciated, Liz Bolger, Director.
5/5
GoogleSheree Quinn was so kind and helpful during our purchase of our flat in Whitehaven. She took the time to answer all our questions and kept us informed every step of the way.
Diane, Thank you for your positive feedback and supporting us locally, sincere regards, Liz Bolger, Director.
5/5
Googlestacey was very professional and so friendly throughout the whole process, i couldn’t of asked to have a better letting agent she was awesome and kept me fully informed
5/5
GoogleJoanne has been very professional and helpful with the whole setup process ensuring everything was up to standard and explained clearly. Tenants were found quickly and so far everything is going well. Highly recommend.
5/5
GoogleProfessional service. Stacey was very helpful and provided regular updates throughout.
5/5
GoogleGreat service by Your Move Whitehaven. Dealt with Karen and Sheree who were both brilliant with advice and communication. Thank you.
Mandy, sincere thanks for your kind review, many thanks, Liz Bolger, Director.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 350 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 292.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
