Trusted Agent profile · Cumbria
Verified
★★★★★
1,345 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,345 reviews on three platforms, rated 4.6 out of 5 overall.
1,163
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
181
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,163 reviews on Google only. Show every review
1/5
GoogleWent for an interview over a year ago with them and they kept saying how "professional" they were etc. They said they'd let me know within a week and to this day, even after chasing them, they never for back to me. So much for professional they didn't even have the decency to tell me I didn't have the job.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleVery god food,views and service. Definitly recommended
5/5
GoogleVery professional staff know their stuff friendly atmosphere
5/5
GoogleWow! If you are looking for an estate agent that will literally go the extra mile no matter what your situation is then the staff at Your Move are for you. All the staff including Denise, Kerry, and Julie will proactively progress your sale right through to completion. Well done Your Move Whitehaven your all stars! Regards Karen and Colin
1/5
GoogleAwful experience from the Workington branch ( now closed). I had been liaising with them for over 12 month on a property that was for sale through them. When I rang to make an offer on the property when mine had sold I was informed that an offer had been accepted the previous week on the property. When questioned why as an interested party they had not informed me I was told that the buyers had sold privately; which turned out not to be true. I would be reluctant to purchase any property through them and would definately not recommended them as an agent to sell a property. Awful treatment.
5/5
GoogleGreat service friendly staff helpful throughout our sale
Thank you for the review Michael, I am pleased to hear that you were happy with our service. Wishing you both all the best in your new home.
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you that this is currently being dealt with by our Letting Hub, who will be in touch with an update. Kind regards, Your Move Carlisle
5/5
GoogleThe staff at Your Move, Carlisle are always friendly and provide an excellent customer service.
As always it is our pleasure to work with you & find you a suitable tenant. Many Thanks, Melanie
5/5
GoogleStaff were always helpful and went above and beyond to help me and my girlfriend get our first flat together, which we are very happy with.
It was our pleasure to work with you both & we hope you will be very happy in your first home.
5/5
GoogleWe have dealt with Carlisle for over 5 years, the staff are fantastic and as Landlords they know exactly what our requirements are. Would highly recommend them.
As always it is a pleasure to work with you, together I feel we provide an excellent service for your tenants. We look forward to working with you again in the future.
5/5
GoogleRented a property from your move. Excellent service and Helen was exceptionally helpful throughout the whole process. Would definitely recommend your move.
Many thanks Steve for the great review, it's always lovely to hear when clients have been happy with the service I've provided. Wishing you all happiness in your new home!
4/5
GoogleMust say I enjoyed working with Your Move Carlisle again. The staff in the office are always extremely friendly and helpful. I would always recommend them to others. Thanks
5/5
GoogleStaff in the Carlisle Branch are amazing,especially Helen,they made our house sale easy for us,we were kept updated,any problems that came up Helen would sort out for us,fantastic service,thank you Helen.
Thank you for the wonderful review Karen, so pleased I was able to make the sale of the property as easy & stress free as possible.
5/5
GoogleI found the staff at Your Move, Carlisle more than went the extra mile to try and facilitate a very difficult house moving chain. We have now all completed our sales, and I have to give Your Move Carlisle a very big thank you.
Thank You Patricia it was a pleasure working with you. I wish you & your family every happiness in your new homes in Cumbria. Kind regards Melanie
5/5
GoogleFrom my initial enquiry about letting my property, to finding a tenant and then ongoing management of queries, Melanie and her team at Carlisle have always been helpful, considerate, professional and efficient. Thanks for a great service.
Thank you Sarah for the great review. Together we have provided a great service & a lovely home for your tenants. As a valued customer we always look forward to working with you. Many thanks Melanie.
5/5
GoogleA little delayed in writing this, but we would like to say a huge thank you to Mel and the team at Your Move. The service was impeccable, right from the initial viewing to the speed of getting the house ready for us to move into. Everything was made so easy by Mel, from her high level of customer service, to her attention to detail and having everything right and ready first time. Could not fault the guys here and we would recommend you to anyone! Thanks again! D & D
It was our pleasure to find you both a new home. On behalf of the landlord we want to thank you for looking after the property & for making it a home. Many Thanks Melanie
5/5
GoogleHelen Rudd in the Carlisle office was absolutely amazing. She kept us informed with details for our new home. She is very friendly and always found time to help us with any questions we had.
Thank you ever so much Rebekah for your kind words, I am pleased I was able to help yourself & Calum with buying your first home.
5/5
GoogleIf you are looking to sell do not go anywhere else! After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home! Within 30minutes of my property going on the market with Your Move Carlisle I had my first viewing booked and it was only 2 weeks before my first offer came in. All of the staff are extremely knowledgeable, friendly and really can't do enough to help throughout the process of selling. I would thoroughly recommend them to anyone who wants a professional team that are as passionate about selling your home as you are.
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your a message.
Carlisle (31-33 Fisher Street) has the most, with 350 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 292.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
