1/5
Rating only, no written review.

Trusted Agent profile · Cumbria
Verified
★★★★★
1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,164 reviews on Google only. Show every review
1/5
Rating only, no written review.
5/5
Currently purchasing a house through them. Very friendly and helpful staff.
5/5
Helen at Your Move made the whole experience hassle-free and as easy as it could be. We were kept up to date at all times, Helen was extremely polite and knowledgeable throughout the whole process, helping us wherever she could. Highly recommend Your Move Carlisle, thank you again Helen for all your help!
5/5
All staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & Jess
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
Thank you to Helen and Nikki for helping me throughout the whole process of purchasing a home, amazing team, extremely friendly and always willing to help when they can.
Many thanks for your lovely review Anthony, is was a pleasure to be of assistance to you
5/5
Recently bought my first home with Your Move. The team were always very polite and willing to help, meaning I had a stress free experience.
Congratulations on the purchase of your first home Chris, very pleased to hear that we helped make it a stress free experience for you.
5/5
Brilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
4/5
Rating only, no written review.
5/5
Helen Rudd of the Carlisle branch is fantastic to deal with, very helpful and informative, friendly, very professional dealing with my housing needs.
5/5
Helen was absolutely brilliant and really helpful during the process of our house purchase. First rate service, thank you very much.
5/5
Great service from Helen and the Your Move team from start to finish, everything I asked for was taken care of. I have to say out of all the house purchases I have made, this is the one with the least stress, it’s been a comfortable experience from start to finish.
Thank you for the lovely review Tony, so pleased we were able to make your purchase as stress free as possible. Enjoy you new home!
5/5
Helen at Your Move made the whole experience hassle-free and as easy as it could be. We were kept up to date at all times, Helen was extremely polite and knowledgeable throughout the whole process, helping us wherever she could. Highly recommend Your Move Carlisle, thank you again Helen for all your help!
3/5
Not bad web site
4/5
Great customer service with good local knowledge.
5/5
First class service and very friendly staff.
5/5
Rating only, no written review.
Thank you for the 5* review Cheyenne. I do hope you are both happy in your new home, best wishes, Lori
5/5
All staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & JessPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
Helen was extremely helpful and kept me informed every step of the way with my purchase.
Thank you Andrew for your review, it's much appreciated. Very pleased I was able to help you with purchasing your new home, wishing you all the best!
5/5
Fantastic service from start to finish with Melanie. Kept us informed and up to date with any info we needed. Hopefully won’t have to use them again as we’ve found our forever home but wouldn’t hesitate to do so if we needed to Thanks for a great service
Thank you for your kind words. It was my pleasure to help you find your forever home. Wishing you & your family every happiness.
5/5
Dealt with Melanie for the purchase of our first home, couldn't of asked for better service from her. She kept me in the loop with lovely cheery phone calls the whole time, she even chased solicitors and pushed them for information when they seemed to be dragging their feet. Wouldn't use anyone else.
I'm really happy you are finally getting the keys for your New Home. It has been my pleasure to work with you both. Have a fantastic Christmas, wishing you both every happiness.
5/5
My wife and I would like to pass on a big thank you to Rachel, Helen and all the sales team at Your Move. Such a professional, conscientious, efficient and friendly Team. Sold our house in three weeks! From start to finish they made the whole process stress free and treated us as valued customers. Fantastic service
Thank you for the wonderful review, we are very pleased that we were able to make your move as stress free as possible. Think about us whilst you are enjoying the lovely views from your new home.
5/5
Helen dealt with the purchase of our new home. She went the extra mile to help us with the legal process. Always polite, professional and knowledgable in all matters. Would definitely recommend them as they offer a fantastic service.
Thank you Anne for taking the time to leave a review, it is much appreciated. I am sure you'll love your home & welcome back to Carlisle!
5/5
Helen at Your Move made the whole experience hassle-free and as easy as it could be. We were kept up to date at all times, Helen was extremely polite and knowledgeable throughout the whole process, helping us wherever she could. Highly recommend Your Move Carlisle, thank you again Helen for all your help!
5/5
We are collecting the keys for our first home on Friday and we cannot thank Helen enough! She has been amazing throughout the entire process, always on hand to answer any of my (many) questions with a warm welcome! Helen has made the process really enjoyable and we felt a real personal touch, rather than the standard estate agent sales pitch! Thank you for all of your help and patience (with me haha), it was greatly appreciated. We would certainly feel confident in recommending Helen and your move Carlisle in future!
Thank you Lauren for the lovely review, so pleased I was able to be on hand to help yourself & Dale through the process of purchasing your first home. Wishing you both many happy years in the property. Thanks again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.