Trusted Agent profile · Cumbria
Verified
★★★★★
1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,164 reviews on Google only. Show every review
5/5
GoogleFantastic service, we have used Your Move Whitehaven office for letting and management of a rental property we have, the whole team are professional and hard working in particular Joanne who goes above and beyond expectations to help ensure that the lettings go smoothly.PositiveProfessionalism
5/5
GoogleThe most proactive estate agents l have had the pleasure to work with. Denise, Helen and team have been supportive through the highs and lows of selling houses. I only wish they were in other parts of the country.PositiveProfessionalism
5/5
GoogleBrilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.PositiveProfessionalism
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent
1/5
GoogleNo response after several calls & emails very poor indeed!
5/5
GoogleFantastic service, we have used Your Move Whitehaven office for letting and management of a rental property we have, the whole team are professional and hard working in particular Joanne who goes above and beyond expectations to help ensure that the lettings go smoothly.PositiveProfessionalism
5/5
GoogleThe most proactive estate agents l have had the pleasure to work with. Denise, Helen and team have been supportive through the highs and lows of selling houses. I only wish they were in other parts of the country.PositiveProfessionalism
5/5
GoogleFirst real experience with a letting agent. Kerry has been awesome from start to finish...patient, friendly and an excellent communicator. Always had time for us even when she was busy. We felt that Kerry was impartial and acted as a good advocate for us which allowed us to communicate all that we wanted to to the landlord. Excellent job Kerry! Danny & Sam
5/5
GoogleHelen was absolutely brilliant and really helpful during the process of our house purchase. First rate service, thank you very much.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBrilliant service. Helen made life a lot easier for us buying our first home, everything was taken care of! We couldn’t be happier with the help and professionalism.PositiveProfessionalism
Thank you for your kind words Beckie, congratulations on buying your first home and it was my pleasure to be able to help you both. Take care
5/5
GoogleConsidering I purchased my first home during lockdown, Helen was brilliant and made the whole process really easy and stress-free! Fantastic communication throughout - thank you for a brilliant service Helen and Your Move!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleVery friendly and helpful staff, would highly recommend.
5/5
GoogleCurrently purchasing a house through them. Very friendly and helpful staff.
4/5
GoogleRating only, no written review.
5/5
GoogleAll staff where excellent and very helpful throughout the rental of my property. Thank you especially to Helen & JessPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, we are always delighted to hear positive feedback about our team.
5/5
GoogleThank you to Helen and Nikki for helping me throughout the whole process of purchasing a home, amazing team, extremely friendly and always willing to help when they can.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your lovely review Anthony, is was a pleasure to be of assistance to you
5/5
GoogleHelen Rudd of the Carlisle branch is fantastic to deal with, very helpful and informative, friendly, very professional dealing with my housing needs.
5/5
GoogleRecently bought my first home with Your Move. The team were always very polite and willing to help, meaning I had a stress free experience.PositiveResponsiveness, Professionalism
Congratulations on the purchase of your first home Chris, very pleased to hear that we helped make it a stress free experience for you.
5/5
GoogleGreat service from Helen and the Your Move team from start to finish, everything I asked for was taken care of. I have to say out of all the house purchases I have made, this is the one with the least stress, it’s been a comfortable experience from start to finish.PositiveProfessionalism
Thank you for the lovely review Tony, so pleased we were able to make your purchase as stress free as possible. Enjoy you new home!
5/5
GoogleI phoned Your move when I received a card through the post. Nicky Lusher came to get the house details and she was very professional and friendly and not pushy at all. I went ahead and Helen Rudd was my main contact from then. The whole process was handled without any problems and my house was sold very quickly and Helen was always available to answer any questions I had. She was both knowledgeable and professional. A big thank you to all the team at Your Move Carlisle. Colin Peachey and Dorothy Maskell.😀😀
5/5
GoogleOutstanding service from start to finish. From the moment Nikki came round to see the house, to handing over keys to Helen, the care and attention we received from Your Move was absolutely superb. We went from a valuation,.to accepting an offer on our home within 3 weeks and completion of sale within 2 months. We will certainly recommend Your Move to any friends and family. Thank you so much to the entire team Scott and TildaPositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave a glowing review. The Whole team are extremely pleased that you were happy with our service. All the best
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
