5/5
GoogleWe found Helen and her team responsive, professional, approachable and helpful. Worked together and completed on a house purchase within 4/5 weeks.
Trusted Agent profile · Cumbria
Verified
Your Move Property @ Cumbria estate agents in Carlisle, Whitehaven and Wigton
★★★★★
1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Our offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
- Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)31-33 Fisher Street, Carlisle, CA3 8RF, CA3 8RF357 reviews · 169 on Google (4.8)100 in the last 90 days
- Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)31-33 Fisher Street, CA3 8RF293 reviews · 293 on Google (4.9)23 in the last 90 days
- Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)31-33 Fisher Street, CA3 8RF226 reviews · 226 on Google (4.8)26 in the last 90 days
- Your Move, Whitehaven67 Lowther Street, CA28 7AH140 reviews · 140 on Google (4.4)25 in the last 90 days
- Your Move Property @ Cumbria Whitehaven (67 Lowther Street)67 Lowther Street, CA28 7AH134 reviews · 134 on Google (4.4)27 in the last 90 days
- Your Move, Wigton7 King Street, CA7 9DT114 reviews · 113 on Google (4.4)5 in the last 90 days
- Your Move Property @ Cumbria Wigton (7 King Street)7 King Street, CA7 9DT112 reviews · 112 on Google (4.3)6 in the last 90 days
Reviews on Google
Showing 1,164 reviews on Google only. Show every review
Google5/5
GoogleThe lettings manager, Melanie, has been absolutely fantastic in helping us rent out our property for the first time. Couldn't ask for a better service.
Agent replied · 17 June 2024
Sincere thanks for your kind words William, very much appreciated.
5/5
GoogleGreat customer service from Jessica and the team. Proactively worked with us to get viewings and a tenant. Would definitely use again.
Agent replied · 16 June 2024
Thank you for your positive feedback. We look forward to working with you in the future. Liz Bolger - Director.
5/5
GoogleKnowledgeable and friendly staff.
5/5
GoogleI would like to say a big thank you to the professional team at Whitehaven. They have just completed the sale of our rental property in St Bees (due to our relocation to Scotland) and over the past 17 years they have helped me manage my two rental properties in St Bees. Their knowledge and experience has been invaluable and it is so important to have local knowledge. Their service has encouraged me to use Your Move to buy and sell in Scotland. I shall miss everyone at the Whitehaven office and I will not hesitate to use Your Move in the future. Best Wishes Olive Richardson
5/5
GoogleA big thank you to Lauren Robinson for all of her help in dealing with our tenancy application. Lauren went above and beyond in delivering excellent customer service, was always a pleasure to speak to and was so patient and helpful in answering our many questions !I would highly recommend Lauren and the Lettings team at Your Move Carlisle
Agent replied · 16 June 2024
Grace, thank you very much for the wonderful review and we are delighted that you have had such a positive experience. We will pass your comments to Lauren and Jess the Lettings Manager. Enjoy your new home.
1/5
GoogleVery very bad service we were accepted as applicants done all of our referencing we were told by your move that we have failed we can't go back sorry bye can't even sort it quite rude to be honest we had been told we failed referencing application which isn't true because let alliance said it's your moves decision completely so they must of had a change of heart very unprofessional giving excuses never had any problems with other estate agents like this, would not recommend renting through these people
5/5
GoogleYour Move (Carlisle) have managed a rental property for a number of years. I cannot recommend them highly enough. They are both diligent and professional in all respects with excellent comms. Top quality service, you will not be disappointed.
Agent replied · 23 October 2024
Thank you very much indeed Mr Moore, we value your business and look forward to serving you for many years to come.
5/5
GoogleA big thank you to Lauren Robinson for all of her help in dealing with our tenancy application. Lauren went above and beyond in delivering excellent customer service, was always a pleasure to speak to and was so patient and helpful in answering our many questions !I would highly recommend Lauren and the Lettings team at Your Move Carlisle
Agent replied · 23 October 2024
Grace, thank you very much for the wonderful review and we are delighted that you have had such a positive experience. We will pass your comments to Lauren and Jess the Lettings Manager. Enjoy your new home.
5/5
GoogleJust wanted to say a big thank you to Jess and the letting team at the Carlisle branch. We have let our property three times with their help, each time everything has run smoothly. In particular when our last tenants gave in their notice thanks to the teams hard work we had new tenants in the property within a week.
Agent replied · 23 October 2024
Thank you for taking the time to leave this excellent review for Jess & the team.
5/5
GoogleRachel Lowery was brilliant and really great to deal with. During the whole process Rachel constantly chased solicitors on my behalf, always updated me when promised and quickly responded to any queries I had - explained everything really clearly and always in a friendly manner too. Would definitely recommend!
Agent replied · 23 October 2024
Thank you for the glowing review, Rachel was more than pleased to be able to guide you through your sale with ease. Wishing you all the best for the future.
5/5
GoogleA very friendly team who are always willing to help. During the house purchase process I was advised about everything I needed to know and the best people were lined up all along the way to make the process as simple as possible. Having Embrace Financial Services available in the Carlisle Office greatly aided the mortgage application process. Throughout the rest of the journey I was kept informed and given the opportunity to raise any queries. Overall, it was a great experience, making what would otherwise have been a daunting process much more manageable. Thank you! I'd highly recommend Your Move Carlisle.
Agent replied · 23 October 2024
Thank you very much for your recommendation of our services, it is lovely know that we have been able to provide you with peace of mind throughout your purchase. Wishing you happiness in your new home.
1/5
GoogleVery very bad service we were accepted as applicants done all of our referencing we were told by your move that we have failed we can't go back sorry bye can't even sort it quite rude to be honest we had been told we failed referencing application which isn't true because let alliance said it's your moves decision completely so they must of had a change of heart very unprofessional giving excuses never had any problems with other estate agents like this, would not recommend renting through these people
5/5
GoogleJust wanted to say a big thank you to Jess and the letting team at the Carlisle branch. We have let our property three times with their help, each time everything has run smoothly. In particular when our last tenants gave in their notice thanks to the teams hard work we had new tenants in the property within a week.
Agent replied · 16 June 2024
Thank you for taking the time to leave this excellent review for Jess & the team.
5/5
GoogleRachel Lowery was brilliant and really great to deal with. During the whole process Rachel constantly chased solicitors on my behalf, always updated me when promised and quickly responded to any queries I had - explained everything really clearly and always in a friendly manner too. Would definitely recommend!
Agent replied · 16 June 2024
Thank you for the glowing review, Rachel was more than pleased to be able to guide you through your sale with ease. Wishing you all the best for the future.
5/5
GoogleHighly recommended… I had wonderful experience with Your move.. The staff made life easier for us…especially Helen Rudd who helped me a lot. Huge thanks to Helen for her patience and positive attitude.. Her explanations are always crystal clear and she was always there for me whenever I needed her. Being a first time buyer I have lots of confusions and doubts about the whole process . without your help I couldn’t be able to make it possible. So once again Thanks for everything.. it’s been an absolute pleasure .. will be grateful for ever….
Agent replied · 16 June 2024
Thank you ever so much for the wonderful review, it was our pleasure to help you purchase your new home!
5/5
GoogleA very friendly team who are always willing to help. During the house purchase process I was advised about everything I needed to know and the best people were lined up all along the way to make the process as simple as possible. Having Embrace Financial Services available in the Carlisle Office greatly aided the mortgage application process. Throughout the rest of the journey I was kept informed and given the opportunity to raise any queries. Overall, it was a great experience, making what would otherwise have been a daunting process much more manageable. Thank you! I'd highly recommend Your Move Carlisle.
Agent replied · 16 June 2024
Thank you very much for your recommendation of our services, it is lovely know that we have been able to provide you with peace of mind throughout your purchase. Wishing you happiness in your new home.
5/5
GoogleAll the staff are brilliant, they are friendly and knowledgable
Agent replied · 24 August 2024
Thank you Susan, your feedback is very much appreciated.
5/5
GoogleMany thanks Karen for all your help in selling dads house You went out of your way to make sure everything went smoothly nothing was too much trouble Thankyou
Agent replied · 24 August 2024
Raymond, thank you for recognising Karen's commitment, very much appreciated.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleNikki was very punctual friendly and professional carrying out the valuation of the house
5/5
GoogleGreat experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 2025
2025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Your Move Property @ Cumbria
Which Your Move Property @ Cumbria office has the most reviews?
Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
Where are the Your Move Property @ Cumbria offices?
The seven Your Move Property @ Cumbria offices, by town:
- Carlisle (31-33 Fisher Street): 31-33 Fisher Street, Carlisle, CA3 8RF, CA3 8RF
- Carlisle (31-33 Fisher Street): 31-33 Fisher Street, Carlisle, Cumbria, CA3 8RF
- Carlisle (31-33 Fisher Street): 31-33 Fisher Street, Carlisle, CA3 8RF
- Whitehaven (67 Lowther Street): 67 Lowther Street, Whitehaven, CA28 7AH
- Wigton (7 King Street): 7 King Street, Wigton, CA7 9DT
- Your Move, Whitehaven: 67 Lowther Street, Whitehaven, Cumbria, CA28 7AH
- Your Move, Wigton: 7 King Street, Wigton, Cumbria, CA7 9DT
Has Your Move Property @ Cumbria won any awards?
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
