5/5
Excellent and professional service provided, went over and beyond to help!
Agent replied Β· 23 August 2024
Good afternoon Stephanie Thank you for your kind words and for supporting our local business. Best regards Liz Bolger - Director

Trusted Agent profile Β· Cumbria
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1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,164 reviews on Google only. Show every review
5/5
Excellent and professional service provided, went over and beyond to help!
Good afternoon Stephanie Thank you for your kind words and for supporting our local business. Best regards Liz Bolger - Director
5/5
Everyone was very helpful in finding a tenant for us. Melanie is very friendly and kept us informed of viewings and of prospective tenants and arranged for the new tenant to move in without delay
Thank you for your positive feedback Margaret, very much appreciated. We work very hard to keep up to speed with legislation and keep our landlords safe and happy. Liz Bolger - Director.
5/5
Lauren was really helpful with organising everything for my move.
Ralph - Thank you, very much appreciated.
5/5
Helen is amazing and our move would be impossible without her help and support throughout the whole process. Much appreciated! Thank you very much!
Magdalena, sincere thanks for your kind words. Your feedback is very important to us and gratefully received. Liz Bolger - Director.
5/5
Helen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail. I thank the team at yourmove for all their help on our purchase and hope to work with them again soon.
Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile. Sincere thanks - Liz Bolger - Director
5/5
Very positive and helpful advice from your Carlisle branch the girls are always happy to help
Thank you Helen, we appreciate the feedback, sincere thanks.
5/5
With reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible Thank you Jessica and Lauren
Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.
5/5
Very positive and helpful advice from your Carlisle branch the girls are always happy to help
Thank you Helen, we appreciate the feedback, sincere thanks.
5/5
With reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible Thank you Jessica and Lauren
Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.
5/5
Well what can I say Claire and your team at wigton are amaizing.my house sold with in a day and completed with in 12wks.nothing was to much hassle their reassurance was very much appreciated as I'm a stress head,my new chapter in my life begins in cockermouth and I couldn't be happier thank you Claireπ Bradley and staff xxyour highly recommend
Barbara Sincere thanks for your positive review. Having a local branch for buyers and sellers to visit is very important in Wigton and we are delighted it has all gone so well for you. Wishing you many happy days in Cockermouth.
5/5
My husband and I are very happy with the help we got from Melanie as we were desperately seeking for our new home. The renting market isnβt always easy and Melanie helped us get our perfect house in which we are very well pleased. Our lives have become more exciting in this place for we have finally found our home. Thank you Melanie and your team in Wigton. Thankyou.
Sincere thanks for your wonderful review and may we wish you many happy memories in your new home.
5/5
Brilliant customer service from the ladies at the Fisher St branch in carlisle especially Lauren and Jess, helped me move into my new Flat in just under a month. Well Done guys
5/5
Bought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves
Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.
5/5
Fabulous sales support from Helen Rudd at Carlisle Your Move offices. We'd still be waiting in a chain if she hadn't been so pro active to move things along. A really professional services. Thank you.
Thank you Sarah. I agree, sales progression is not a given with agents today, Helen is wonderful and sincere thanks for the feedback.
5/5
Your Move Carlisle were excellent from start to finish. Good communication and Helenβs advice was invaluable when there was an issue with the survey. Thanks to the whole team for making sure my sale went through quickly and smoothly.
Thank you Liza, very much appreciated. We hope you enjoy your new home.
5/5
Brilliant service from start to finish with selling my late father's home. From Allison's evaluation to all the support from everyone throughout the process. Special mention for Rachel and Helen who were a great support with queries and leasing with solicitors. You all made what was an emotionally stressful time easier.
Good afternoon Joanne. Sincere thanks for your positive feedback, they are a wonderful team but its always lovely to hear that from our customers.
5/5
We are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first time buyers!! Although the person we would like to thank the most is Ann who showed us the property on numerous occasions. Ann was kind, patient and even gave us some decorating ideas. Ann made the viewing process smooth and nothing was to much and if we had questions she didn't have the answer to she found out for us. Ann is an absolute credit to Your Move. We will definitely be recommending Your Move to others.
Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.
5/5
Absolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who went above and beyond and was caring and empathetic in what was a complicated chain. Thank you all so much, I wouldnβt and didnβt hesitate to recommend you.
Thank you so much for your positive feedback Donna, very much appreciated.
5/5
We are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first time buyers!! Although the person we would like to thank the most is Ann who showed us the property on numerous occasions. Ann was kind, patient and even gave us some decorating ideas. Ann made the viewing process smooth and nothing was to much and if we had questions she didn't have the answer to she found out for us. Ann is an absolute credit to Your Move. We will definitely be recommending Your Move to others.
Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.
5/5
Brilliant service from Melanie Dingwall at Wigton Branch of Your Move to let my property. She is very professional, friendly and efficient. The letting process went very smoothly with everything happening when she said it would due to her excellent communication and processing skills. Thank you Melanie.
Good evening Jane Thank you so much for your feedback, Melanie is wonderful and thank you for keeping our local business on the high street. Your support is very much appreciated.
5/5
Bought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves
Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.
5/5
Absolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who went above and beyond and was caring and empathetic in what was a complicated chain. Thank you all so much, I wouldnβt and didnβt hesitate to recommend you.
Thank you so much for your positive feedback Donna, very much appreciated.
5/5
Your Move Carlisle were excellent from start to finish. Good communication and Helenβs advice was invaluable when there was an issue with the survey. Thanks to the whole team for making sure my sale went through quickly and smoothly.
Thank you Liza, very much appreciated. We hope you enjoy your new home.
5/5
Melanie is really friendly and thoughtful. She has taken care of everything for us! Many thanks :-)
Jessie Thank you for your kind and positive feedback, very much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.