Trusted Agent profile Β· Cumbria

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Your Move Property @ Cumbria estate agents in Carlisle, Whitehaven and Wigton

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,353 reviews across 7 offices and 3 platforms

your-move.co.uk

Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,164

Reviews on Google

All 7 offices

Facebook logo

1.0 / 5

1

Reviews on Facebook

All 7 offices

Trustpilot logo

188

Reviews on Trustpilot

All 7 offices

Our offices

Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,164 reviews on Google only. Show every review

5/5

Google

Excellent and professional service provided, went over and beyond to help!

Stephanie Β· 16 August 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Good afternoon Stephanie Thank you for your kind words and for supporting our local business. Best regards Liz Bolger - Director

5/5

Google

Everyone was very helpful in finding a tenant for us. Melanie is very friendly and kept us informed of viewings and of prospective tenants and arranged for the new tenant to move in without delay

Margaret Β· 14 August 2024 Β· Your Move Property @ Cumbria Wigton (7 King Street)

Agent replied Β· 25 August 2024

Thank you for your positive feedback Margaret, very much appreciated. We work very hard to keep up to speed with legislation and keep our landlords safe and happy. Liz Bolger - Director.

5/5

Google

Helen is amazing and our move would be impossible without her help and support throughout the whole process. Much appreciated! Thank you very much!

Magdalena Β· 26 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Magdalena, sincere thanks for your kind words. Your feedback is very important to us and gratefully received. Liz Bolger - Director.

5/5

Google

Helen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail. I thank the team at yourmove for all their help on our purchase and hope to work with them again soon.

Fostering Β· 26 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile. Sincere thanks - Liz Bolger - Director

5/5

Google

Very positive and helpful advice from your Carlisle branch the girls are always happy to help

Helena Β· 25 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Thank you Helen, we appreciate the feedback, sincere thanks.

5/5

Google

With reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible Thank you Jessica and Lauren

Isaac Β· 25 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.

5/5

Google

Very positive and helpful advice from your Carlisle branch the girls are always happy to help

Helena Β· 24 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Thank you Helen, we appreciate the feedback, sincere thanks.

5/5

Google

With reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible Thank you Jessica and Lauren

Isaac Β· 24 July 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.

5/5

Google

Well what can I say Claire and your team at wigton are amaizing.my house sold with in a day and completed with in 12wks.nothing was to much hassle their reassurance was very much appreciated as I'm a stress head,my new chapter in my life begins in cockermouth and I couldn't be happier thank you ClaireπŸ’“ Bradley and staff xxyour highly recommend

Barbara Β· 15 July 2024 Β· Your Move Property @ Cumbria Wigton (7 King Street)

Agent replied Β· 25 August 2024

Barbara Sincere thanks for your positive review. Having a local branch for buyers and sellers to visit is very important in Wigton and we are delighted it has all gone so well for you. Wishing you many happy days in Cockermouth.

5/5

Google

My husband and I are very happy with the help we got from Melanie as we were desperately seeking for our new home. The renting market isn’t always easy and Melanie helped us get our perfect house in which we are very well pleased. Our lives have become more exciting in this place for we have finally found our home. Thank you Melanie and your team in Wigton. Thankyou.

Fortunate Β· 15 July 2024 Β· Your Move Property @ Cumbria Wigton (7 King Street)

Agent replied Β· 25 August 2024

Sincere thanks for your wonderful review and may we wish you many happy memories in your new home.

5/5

Google

Brilliant customer service from the ladies at the Fisher St branch in carlisle especially Lauren and Jess, helped me move into my new Flat in just under a month. Well Done guys

Josh Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

5/5

Google

Bought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves

Jibran Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.

5/5

Google

Fabulous sales support from Helen Rudd at Carlisle Your Move offices. We'd still be waiting in a chain if she hadn't been so pro active to move things along. A really professional services. Thank you.

Sarah Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Thank you Sarah. I agree, sales progression is not a given with agents today, Helen is wonderful and sincere thanks for the feedback.

5/5

Google

Your Move Carlisle were excellent from start to finish. Good communication and Helen’s advice was invaluable when there was an issue with the survey. Thanks to the whole team for making sure my sale went through quickly and smoothly.

Liza Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Thank you Liza, very much appreciated. We hope you enjoy your new home.

5/5

Google

Brilliant service from start to finish with selling my late father's home. From Allison's evaluation to all the support from everyone throughout the process. Special mention for Rachel and Helen who were a great support with queries and leasing with solicitors. You all made what was an emotionally stressful time easier.

Joanne Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Good afternoon Joanne. Sincere thanks for your positive feedback, they are a wonderful team but its always lovely to hear that from our customers.

5/5

Google

We are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first time buyers!! Although the person we would like to thank the most is Ann who showed us the property on numerous occasions. Ann was kind, patient and even gave us some decorating ideas. Ann made the viewing process smooth and nothing was to much and if we had questions she didn't have the answer to she found out for us. Ann is an absolute credit to Your Move. We will definitely be recommending Your Move to others.

Amy Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.

5/5

Google

Absolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who went above and beyond and was caring and empathetic in what was a complicated chain. Thank you all so much, I wouldn’t and didn’t hesitate to recommend you.

Donna Β· 25 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 October 2024

Thank you so much for your positive feedback Donna, very much appreciated.

5/5

Google

We are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first time buyers!! Although the person we would like to thank the most is Ann who showed us the property on numerous occasions. Ann was kind, patient and even gave us some decorating ideas. Ann made the viewing process smooth and nothing was to much and if we had questions she didn't have the answer to she found out for us. Ann is an absolute credit to Your Move. We will definitely be recommending Your Move to others.

Amy Β· 24 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 23 August 2024

Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.

5/5

Google

Brilliant service from Melanie Dingwall at Wigton Branch of Your Move to let my property. She is very professional, friendly and efficient. The letting process went very smoothly with everything happening when she said it would due to her excellent communication and processing skills. Thank you Melanie.

Jane Β· 15 June 2024 Β· Your Move Property @ Cumbria Wigton (7 King Street)

Agent replied Β· 17 June 2024

Good evening Jane Thank you so much for your feedback, Melanie is wonderful and thank you for keeping our local business on the high street. Your support is very much appreciated.

5/5

Google

Bought my first home through Your Move and was guided through the whole process by Helen Rudd. Very informative about the do's and don'ts in the steps I needed to take and always available at the end of the phone when I required updates. Would definitley use again for any further house moves

Jibran Β· 11 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 16 June 2024

Jibran - Thank you so much for the positive feedback. Helen and the team wish you many happy memories in your first home.

5/5

Google

Absolutely delighted with the service we received from Your Move Carlisle. From the valuation with Allison Scott to the negotiations with Helen Rudd these ladies were professional, helpful and knowledgeable. A special thank you to Helen who went above and beyond and was caring and empathetic in what was a complicated chain. Thank you all so much, I wouldn’t and didn’t hesitate to recommend you.

Donna Β· 10 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 16 June 2024

Thank you so much for your positive feedback Donna, very much appreciated.

5/5

Google

Your Move Carlisle were excellent from start to finish. Good communication and Helen’s advice was invaluable when there was an issue with the survey. Thanks to the whole team for making sure my sale went through quickly and smoothly.

Liza Β· 9 June 2024 Β· Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)

Agent replied Β· 16 June 2024

Thank you Liza, very much appreciated. We hope you enjoy your new home.

5/5

Google

Melanie is really friendly and thoughtful. She has taken care of everything for us! Many thanks :-)

Jessie Β· 3 June 2024 Β· Your Move Property @ Cumbria Wigton (7 King Street)

Agent replied Β· 17 June 2024

Jessie Thank you for your kind and positive feedback, very much appreciated.

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Awards

The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.

EA Masters winners in one year, the group and its branches: 2025.

EA Masters by year, 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Property @ Cumbria

Which Your Move Property @ Cumbria office has the most reviews?

Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.

Where are the Your Move Property @ Cumbria offices?

The seven Your Move Property @ Cumbria offices, by town:

Has Your Move Property @ Cumbria won any awards?

Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.

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