Trusted Agent profile · Cumbria
Verified
★★★★★
1,355 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,355 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
190
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,164 reviews on Google only. Show every review
5/5
GoogleFantastic, professional, efficient and friendly service from Louise, Stacey, Karen and the rest of the team. Kept us informed throughout the whole process. A pleasure working with them.
Cath & Tony Thank your for your kind words and supporting our local business. Very much appreciated. Best regards Liz Bolger - Director
5/5
GoogleFantastic, professional, efficient and friendly service from Louise, Stacey, Karen and the rest of the team. Kept us informed throughout the whole process. A pleasure working with them.
Cath & Tony Thank your for your kind words and supporting our local business. Very much appreciated. … More
5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
GoogleFantastic service from the letting team at Carlisle. Jess and Lauren respond really quickly to emails and phone calls making the whole process straightforward and stress free. Thank you 😊 …
Good Afternoon Emma Thank you for the positive feedback on our lettings team in Carlisle. We look forward to working with you for many years to come. Best regards - Liz Bolger - Director.
5/5
GoogleProfessional service with a personal touch.
Thank you for your kind words and we will pass on your comments. Best regards, Liz Bolger, Director.
5/5
GoogleReally good service, helping me get a flat at a really busy time. Friendly staff who genuinely want to get you sorted living in Whitehaven.
Charlotte Sincere thanks for your kind comments. Wishing you happy times in your new home. Liz Bolger - Director.
5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care . Karen mcvennon came out to see the house and advised us on the best way forward. We honestly could not thank her enough for the advice and understanding and support she gave us within this difficult time . She had so much knowledge of all the many hurdles we may face and how to manage them going forward. We are very grateful for her help and wealth of knowledge in this area . We could definatley recommend this lady and your move if your facing a similar dilemma to us or even just if your selling your own home and not your parents house, as we've sold our own property with your move in the past and always had a good expsrisnce . But I felt I had to review your move and karen this time round because of the standard of professional help we've had . It's made a difficult time a little bit easier to manage . Thanks so much Paula and stephsn wilkinson
Paula Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable. Sincere thanks Liz Bolger - Director
5/5
GoogleWe would like to extend our heartfelt thanks to Jessica Johnson and Lauren Robinson from the Carlisle Branch for their hard work and dedication in renting out our property in such a short period. They were able to secure the monthly rental rate we were expecting, and we truly appreciate their efforts. Both Jessica and Lauren were incredibly professional, promptly answering all our queries and providing us with an exceptional level of service. We would highly recommend them to any family members or friends interested in property investment in Carlisle.
Thank you very much Antoinette for your wonderful review. Your positive feedback will be relayed to both Jess and Lauren. We look forward to working with you in the future. Liz Bolger - Director.
5/5
GoogleWe would like to extend our heartfelt thanks to Jessica Johnson and Lauren Robinson from the Carlisle Branch for their hard work and dedication in renting out our property in such a short period. They were able to secure the monthly rental rate we were expecting, and we truly appreciate their efforts. Both Jessica and Lauren were incredibly professional, promptly answering all our queries and providing us with an exceptional level of service. We would highly recommend them to any family members or friends interested in property investment in Carlisle.
Thank you very much Antoinette for your wonderful review. Your positive feedback will be relayed to both Jess and Lauren. We look forward to working with you in the future. Liz Bolger - Director.
5/5
GoogleReally good service, helping me get a flat at a really busy time. Friendly staff who genuinely want to get you sorted living in Whitehaven.
Charlotte Sincere thanks for your kind comments. Wishing you happy times in your new home. Liz Bolger - Director.
5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care . Karen mcvennon came out to see the house and advised us on the best way forward. … More
Paula Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable. … More
4/5
GoogleYour Move Carlisle but in particular Jessica Johnston and her letting team, have handled my account for some time. I can honestly say that throughout, the team have been totally professional, understanding and proactive and I have full confidence in them.
Michael Thank you for your positive feedback and supporting our local business. Best regards, Liz Bolger - Director.
5/5
GoogleHelen was fantastic! Helped me with any questions I had and made it as smoothly as possible. Highly recommend !
Thank you Jodie, sending best wishes from Helen and the Your Move team.
5/5
GoogleHelen was fantastic! Helped me with any questions I had and made it as smoothly as possible. Highly recommend !
Thank you Jodie, sending best wishes from Helen and the Your Move team.
5/5
GoogleAmazing service there every step off way helping with all that I needed to Helen is amazing
Thank you for your feedback Patrick, very much appreciated. We would all like to wish you continued happiness in your home. Liz Bolger - Director.
5/5
GoogleFabulous letting service from the whole team at Carlisle.
Leigh, thank you for your positive feedback and we hope you enjoy your new home.
5/5
GoogleAmazing service there every step off way helping with all that I needed to Helen is amazing
Thank you for your feedback Patrick, very much appreciated. We would all like to wish you continued happiness in your home. Liz Bolger - Director.
5/5
GoogleCouldn’t recommend Helen Rudd enough, she has been so helpful throughout my first home buying process. She has always kept me up to date and explained things when I didn’t understand them. Thank you again for your amazing service!
Good morning Megan Sincere thanks for your very kind review. Helen and the team would like to wish you every happiness in your lovely new home. Best regards - Liz Bolger - Director.
5/5
GoogleCouldn’t recommend Helen Rudd enough, she has been so helpful throughout my first home buying process. She has always kept me up to date and explained things when I didn’t understand them. Thank you again for your amazing service!
Good morning Megan Sincere thanks for your very kind review. Helen and the team would like to wish you every happiness in your lovely new home. Best regards - Liz Bolger - Director.
1/5
GoogleBad Management, will make the landlord suffer to get their monthly rent paid by tenants by holding it in their bank account by making excuses, we made a big mistake of handing over our Brand new house to these estate agency, who are money …
Good afternoon Govresh Parker. We are sorry you have had these difficulties but rest assured our charges are all very clear in our contract and we do allocate external professionals to carry … More
5/5
GoogleBeing a first time seller myself & knowing nothing about the process, Helen Rudd helped me through each step. Answering any questions I had efficiently & kept me up to date with everything either by phone or email. …
Gillian Sincere thanks for your kind review. We are delighted the process went well for you and hope to work with you in the future.
5/5
GoogleWith reference to Carlisle branch I can only say that there professional approach and the manner in which they guided me through things was nothing short of incredible …
Isaac Thank you for such a positive review. We do try our best and Customer Service is at the forefront of what we do, we are delighted you had such a great experience.
5/5
GoogleHelen at yourmove in carlise is outstanding, the full team are so helpful and so on the detail. …
Thank you for such a glowing report. Helen and the Carlisle team work extremely hard to provide a professional, helpful and diligent service. Reviews like this make all the hard work worthwhile. Sincere thanks - Liz Bolger - Director
5/5
GoogleWe are currently in the last week before completion on purchasing our 1st home!! From the very begining Your Move have been fantastic, the office staff have been helpful and prompt when answering queries making the process easier for first …
Amy, thank you so much for taking the time to reach out. We are delighted and excited for you and will pass your feedback on to Ann. Good Luck - Enjoy your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 359 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
