5/5
Stacey was amazing very helpful, kept me in the loop with everything and got me sorted in no time

Trusted Agent profile Β· Cumbria
Verified
β β β β β
1,339 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,339 reviews on three platforms, rated 4.6 out of 5 overall.
1,161
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Send Your a message.
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Stacey was amazing very helpful, kept me in the loop with everything and got me sorted in no time
2/5
What can I say possibly the worst home purchase experience I have encountered from an estate agent. Their total lack of understanding of the legal requirements wrt Residential Park Home sales resulted in a very stressful experience, from start to finish. Initially they appeared to be quite pro-active but this was shortlived and resulted in us having to keep chasing them to action requests throughout the sale, with regular broken promises of updates which never materialised without us having to chase them. After the sale had concluded it even proved difficult for them to carry out the simple act of arranging collection of their own For Sale Sign, without repeated emails and a direct message via their website.
Dear Mr Spink, I am genuinely sorry that you feel this way. I have reviewed the file and spoken with the team today, as this is not the type of feedback we welcome. I can see that there were some frustrations along the way, although I can also see areas where the team went beyond the call of duty to help ensure your sale remained intact. The sold board is managed by a third party, and they do sometimes carry out installations in bulk. I will be discussing this with them to help avoid any similar frustrations in the future. That said, our aim is always to support our clients throughout the process and, for whatever reason, you did not feel that was the case. For that, we do sincerely apologise. Sincere regards, Liz Bolger, Director.
5/5
Five stars for Helen at your move Carlisle! She has been amazing from start to finish. The process was incredibly speedy, which was exactly what we needed as I am heavily pregnant and wanted to be settled before the baby arrives. Helen was β¦
5/5
Louise and Sheree have been friendly, helpfull and profesional, throughout the whole process. I don't think the move would have happened without there support.
5/5
Sheree and Louise, in fact all the staff have been magnificent. From beginning to end nothing was too much trouble. I would definitely recommend them. Louise the manager even made me a coffee. Which, according to the staff is unheard of. π β¦
5/5
Very helpful from the first contact, person valying the house, person doing the viewings and the fab staff in the office who keep scanning/photocopying for us and answering all our queries
5/5
Very helpful throughout the application process
5/5
I would like to thank Your Move for continuing to support, communicate and make an effort to help with the renting of my house including a recent change of tenant which went quickly and smoothly giving me peace of mind!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Your Move staff in the Wigton branch have provided us with an exceptional service throughout from putting our house on the market through to exchanging contracts today. Claire photographed and advertised our house with an accurate valuation resulting in an offer of full asking price within weeks. Claire provided us with soliciters who have also been very efficient and providing an accurate time frame. Jess has supported us throughout the sales process and with all the complex paperwork. Jess has been very prompt and helpful. Overall we are so pleased we chose Your Move to sell our home and help us find our forever home.
5/5
Thank you very much to Jess for helping and supporting me whilst I purchased a property in the area. She made quite a stressful time all that much easier with her constant professionalism. Jess went above and beyond to help me with queries that I had, especially because I was new to the area. I would recommend Jess and Your Move Wigton to anyone wanting to buy or sell a property in the area. Thank you once again.
Jane, sincere thanks for your kind feedback, We will pass your comments to Jess and the Wigton team, we appreciate you supporting our locally owned business.
5/5
Just bought a house through yourmove. Brilliant from start to finish. Jess was fantastic through the process. Always there if needed, very professional with a fast reponse time. Even after getting the house jess was happy to help with an enquiry i had. Would highly recommend.
5/5
Melanie was excellent through the whole process
Eleanor, Thank you so much for supporting our local business and Mel, she will be delighted. Best regards, Liz Bolger, Director.
5/5
Highly Recommend! Staff are amazing, extremely helpful buying & selling houses π β¦
Andrea, thank you so much, your support and business, it is very much appreciated. Sincere regards, Liz Bolger, Director.
5/5
Rating only, no written review.
Eleanor, thank you ο»Ώπ β¦
5/5
Nice friendly staff who made the process simple and kept me in the loop at all times
Stephen, thank you for supporting our locally owned franchise, its very much appreciated. Best regards, Liz Bolger, Director.
5/5
The team were all incredibly helpful and efficient, I would highly recommend them. They made buying my first house so easy and the whole process was done in record time!
Amy, how wonderful, you are the reason we do this job and the reason we love it. May you have many happy times in your new home. Best regards, Liz Bolger, Director.
5/5
Very impressed with the diligent and friendly team at Your Move Whitehaven. They have been a fantastic partner during the sale of our old home and purchase of our new one. Louise's unbelievable work ethic and care for her clients was clear from the get go and Bradley was a brilliant agent with a great attention to detail - he clearly had our best interests at heart. In fact, they valued our old home at Β£10k more than their local competitors and managed to sell the place in 24 hours! Very happy with the service so far and would recommend Your Move to anyone.
Jack, thank you so much for your detailed and positive review, its reviews like yours that make the teams hard work and commitment, genuinely worthwhile. Wishing you many happy times in your new home, Best regards, Liz Bolger, Director.
5/5
Would just like to thank your move for the great proffesional & friendly service they provided to with the selling of caroles property. Special thanks go to Sheree & Louise for their kind patience & help throughout the process , very valuable assets to the company. They made a very stressful time go very smoothly, thank you so much. Carole & Alex
Alex Thank you so much for your kind and positive review. Your feedback will be shared with the team and we are delighted you have enjoyed the process. Best regards, Liz Bolger, Director.
5/5
Couldn't ask for more. They went above and beyond
Thank you Mark, we always appreciate positive feedback. Sincere regards, Liz Bolger, Director.
5/5
Have let my house out to a couple of different tenants now, fully managed by Your Move and the branch in Carlisle. Had no problems and everything has been very easy. Both times my house was let very quickly. Most of my interactions have β¦
Oliver, thank you for your positive feedback, its very much appreciated and we look forward to serving you for many years to come. Regards, Liz Bolger, Director.
5/5
I'm so happy to say my move has been smooth with each step managed by Lisa with so much kindness. Thank you your move and Lisa for making my new home so welcoming. I appreciate every step. β¦
Thank you so much for you kind words and wishing you many happy times in your new home, Best regards, Liz Bolger, Director.
5/5
A big thank you to the MOVE team for their support with renting a house in Carlisle. The service was professional and very helpful throughout the process. Special thanks to Lisa for her outstanding assistance , she made everything smooth β¦
Kemi, thank you so much for your kind and positive comments, its very much appreciated. Best regards, Liz Bolger, Director.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 346 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 290.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent.
Send Your a message.