5/5
Melanie is the Nicest person me and my partner couldnβt thank her enoughπ₯°β€οΈ β¦

Trusted Agent profile Β· Cumbria
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1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Showing 1,164 reviews on Google only. Show every review
5/5
Melanie is the Nicest person me and my partner couldnβt thank her enoughπ₯°β€οΈ β¦
5/5
Weβve just completed a complex move for my very elderly parents. We enjoyed excellent, efficient and super friendly service from the Wigton team. We dealt mainly with Jess who could not have been more helpful, professional and understanding. We spoke to Claire and other team members all of whom went out of their way to help.
5/5
Brilliant service from the wigton team! Worked after hours and the weekend not in work to get my move to my new house sorted for me
5/5
I would like to thank all the staff at Your Move Wigton for finding me my new home. Melanie was fantastic, from the initial viewing, all the way through to getting the keys. Throughout the process she went above and beyond to help and I cannot thank her enough.
5/5
Melanie Dingwall has been amazing from start to finish during our transition to renting a lovely property with Your Move Wigton. Nothing is too much trouble and Melanie has always been helpful and knowledgeable with any queries we have had. Melanie is very quick at answering phone calls and replying to emails. Thank you!
5/5
From making an offer, to completion, the communication and personability was really good. Everything was actioned really quickly and clearly, which eased a lot of worry. Well done and thanks to Helen and the team.
Danny Thank you for your positive feedback, we wish you many happy days in your new home. β¦ More
5/5
Just popped in today with a delivery,what a lovely bunch of ladies,I'm sure if you were looking for a property the ladies here would come up with something.
Thank you so much Steve, you are the most professional and friendliest delivery specialist we have ever had. Liz Bolger Director.
5/5
YourMove in Carlisle have been absolutely fantastic with our move. Helen is an absolute star and has made everything simple for us. Couldnβt recommend high enough ππΌππΌππΌ β¦
Ian, thank you very much for your kind words, we appreciate your support a great deal. Sincere regards β¦ More
5/5
Excellent service in selling my house. Special thanks to Helen who kept me updated at all times and ensured everything went through smoothly.
Mark Thank You for your positive review, very much appreciated. Sincere regards β¦ More
5/5
Huge thank you to Melanie for her very professional approach to sorting out a rather complicated tenancy. Throughout the process she was diligent, always making herself available to solve problems, and above all most considerate in β¦
David, thank you for your positive feedback, very much appreciated. We were glad to help, thank you for your recommendation The Your Move Team.
5/5
Melanie Dingwall has been amazing from start to finish during our transition to renting a lovely property with Your Move Wigton. Nothing is too much trouble and Melanie has always been helpful and knowledgeable with any queries we have had. Melanie is very quick at answering phone calls and replying to emails. Thank you!
4/5
Sold the house faster than we initially thought, Louise was very helpful, a little bit of breakdown in communication at times but most of that was the solicitors that Your move recommended, other than that, job done. Thank You.
5/5
I would recommend your move estate agents to anyone , very professional also very helpful
5/5
I highly recommend Your Move, Louise and her colleagues. They have worked so hard for myself and my partner to make sure not only did we sell our homes but also she made sure we got our forever home. From start to finish they have worked so hard for us in every way possible. Thanks so much for everything. Very much appreciated X
5/5
V efficient and friendly service. Thanks, both!
5/5
I would like to say a big thank you to those in Wigton branch! Especially Bradley, who has been incredibly helpful throughout proceedings. No job was too big for him, he is a credit to the company. He has always been polite, goes the extra mile and kept us in the loop every step of the way. Thank you very much Bradley!
Sincere thanks for your kind and positive review. We will be sure to pass your comments on to Bradley. Best regards - Liz Bolger - Director.
5/5
Recently rented a property through your move Wigton and with the help of Melanie it has been a very fast, easy and stress free experience. Sheβs really helpful and made sure all our questions are always answered quick. Thank you!
Lisette Thank you for your kind review, wishing you many happy days in your new home. Best regards, Liz Bolger - Director.
5/5
I have just purchased a property by modern day auction, and I canβt recommend Bradley enough for all of his help during the process. It made the experience enjoyable and stress free! I will 100% go to Bradley again for advice and help for my next project! Thank you!
2/5
Viewed a property and requested a 2nd viewing,as we don't live locally I phoned the office and gave times we were available (we were in the area for a couple of days).Lady said she would phone me back that afternoon but I got no call.Next day I phoned back and another appointment was arranged for the following week.Had viewing and a few days later I was contacted about my thoughts.I had a couple of very relevant questions and waited for an answer.Three weeks later I contacted them to find out why I had received no reply and was told that they must have left an answerphone message with the wrong person by mistake. Most definitely would not give this outfit the job of selling my house.Communication is appalling and consequently I have lost interest in the property as the answers to my questions when I finally received them were quite honestly unbelievable
Mr Sowerby I am very sorry to hear this, I will look into it and should you wish to communicate with me directly, then please do so. Liz Bolger - Director. liz.bolger@your-move.co.uk
5/5
A huge thank you to Melanie at Your Move Wigton for going above and beyond to help me find my new home. She was friendly, professional, and incredibly supportive throughout the whole process. I felt truly looked after, and Iβm so grateful for her help.
Thank you for your review, we are so happy to hear Melanie's hard work is appreciated. All the best in your new home. Best regards, The Your Move team
5/5
sold my mothers house last year with your move, Claire and her team helping us ,very good help and assistance in all areas , so, this year decided to sell our house , called Claire , house on the market and sold within 7 days , brilliant.
David, thank you for your positive feedback, very much appreciated. We were glad to help! The Your Move Team.
5/5
Melanie is the Nicest person me and my partner couldnβt thank her enoughπ₯°β€οΈ β¦
5/5
Weβve just completed a complex move for my very elderly parents. We enjoyed excellent, efficient and super friendly service from the Wigton team. We dealt mainly with Jess who could not have been more helpful, professional and understanding. We spoke to Claire and other team members all of whom went out of their way to help.
5/5
Brilliant service from the wigton team! Worked after hours and the weekend not in work to get my move to my new house sorted for me
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.