Trusted Agent profile

Wright Marshall Estate Agents reviews in Buxton, Nantwich, Knutsford and 2 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

639 reviews across 5 offices and 3 platforms

wrightmarshall.co.uk

Wright Marshall Estate Agents has five offices, in Buxton, Nantwich, Knutsford, Northwich and Cheshire East. Together they have 639 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

558

Reviews on Google

All 5 offices

Facebook logo

5.0 / 5

5

Reviews on Facebook

All 5 offices

Trustpilot logo

76

Reviews on Trustpilot

All 5 offices

Reviews may appear on more than one platform.

Our offices

Wright Marshall Estate Agents's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Wright Marshall Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Wright Marshall Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Lauren & the team have been fab from start to finish! Thank you so much! Highly recommend you 2 all xx

Jennifer Β· 13 February 2026 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 13 April 2026

Thank you so much for the fantastic 5⭐ review, Jennifer! 😊 We’re thrilled to hear that Lauren and the team at Wright Marshall Estate Agents Nantwich delivered a great experience from start to finish. Providing a professional, friendly and reliable estate agency service in Nantwich is exactly what we pride ourselves on, so your recommendation really means a lot to us πŸ’™ If you ever need help with buying, selling or valuing a property in Nantwich or the surrounding areas, we’d be delighted to help again. Thanks once more for choosing Wright Marshall! 🏑✨

5/5

Google

The biggest thank you to the manager of this branch, Louise Chapman. Who recently visited my family member to complete a valuation, after what has been a really awful time for the family. Louise was kind, warm, empathetic and has really restored our faith in people. Thank you Louise, you’re a credit to Wright Marshall! Will certainly head to you when we next need your services.

Jordanna Β· 22 January 2026 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Hi Jordanna, Thank you so much for taking the time to leave such a thoughtful 5⭐️ review. We’re incredibly proud of Louise and truly touched to hear how kind, warm and empathetic she was during what sounds like a very difficult time for your family. Knowing she helped restore your faith and provided genuine care means a great deal to us. Your lovely words will be passed on to Louise and the team, feedback like this is exactly what we strive for. We’d be more than happy to help whenever you need us in the future. Wright Marshall Estate Agents Nantwich Team

1/5

Google

I strongly advise against using this agency! They are very unprofessional and incompetent. I have been renting a house from this agency for over three years and for three years we have had damp and mould in the house. All reports are swept under the carpet. Every year when winter comes, they are unable to deal with the repairs, it takes a very long time and the results are zero. The employees have zero experience in this field. Be careful with them. The houses are prepared before renting and everything looks reasonably good, but after a few months, the worst problems come out! Even the neighbours confirm that the previous tenants had problems and all reports were ignored. I am attaching a photo below. You are ridiculous and incompetent. I have been renting from you for almost four years. 31 Minshull New Road CW13PE Crewe. I have had a damp problem for three years, I have been dealing with the Council, and you say you don't know me.

Marcin Β· 20 January 2026 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Thank you for taking the time to share your feedback. We take all concerns very seriously, and we're sorry to hear about your experience. We have thoroughly reviewed our records and cannot find any rental property management under your name or any correspondence matching the issues you've described over the past three years. Wright Marshall Estate Agent Nantwich primarily focuses on property sales, and we do not manage long-term rental properties in the way you've outlined. We believe there may be a case of mistaken identity, and we'd encourage you to verify you've left this review for the correct agency. If you are indeed a client of ours, we'd very much like to resolve this matter. Please contact our office directly at phone number or email with your property details so we can investigate further and address your concerns properly. We pride ourselves on professional service and take any reports of property issues extremely seriously. We'd welcome the opportunity to speak with you directly. Best regards, The Wright Marshall Nantwich Team

5/5

Google

We purchased a property from Wright Marshall. It could not have gone any smoother, their agent Jack was a joy to deal with from start to finish, service of excellence. Just wish we had used them to sell our house

P Β· 16 January 2026 Β· Wright Marshall Estate Agents Northwich

Agent replied Β· 16 April 2026

Thank you so much for your fantastic 5-star review! We're thrilled to hear that Jack provided you with such excellent service throughout your property purchase. He'll be delighted to know how much you appreciated his support. It's wonderful that your experience was smooth from start to finish, that's exactly what we strive for with every client. We'd love to help you with any future property needs, whether buying or selling, so please keep us in mind! Wishing you all the best in your new home, and thank you again for choosing Wright Marshall. Best regards, The Wright Marshall Northwich Team

5/5

Google

Jack was the agent selling the house we purchased and was amazing throughout. More helpful than he even needed to be and got us through the process when we had issues with our sale

Richard Β· 16 January 2026 Β· Wright Marshall Estate Agents Northwich

Agent replied Β· 16 April 2026

Thank you so much for your wonderful 5-star review, Richard! We're delighted that Jack was able to support you so well throughout your purchase, especially during the challenging moments with your sale. Going above and beyond for our clients is what we're all about, and Jack exemplifies that commitment every day. It's fantastic to know he made such a positive difference to your experience. Congratulations on your new home, and if there's anything else we can help you with in the future, please don't hesitate to get in touch. Best regards, The Wright Marshall Northwich Team

5/5

Google

Even though they were acting for the sellers rather than for me, Lauren, Louise and Hannah were genuinely brilliant throughout the purchase of my new home. They were friendly, responsive and highly professional at every stage, and their communication made a huge difference in keeping the process smooth and well-coordinated. They went above and beyond to assist with queries and keep everyone updated, which I really appreciated. It’s rare to have such a positive experience with an estate agency when you're on the buyer’s side, but they were outstanding. I would happily recommend them to anyone looking for an estate agent team that is efficient, approachable and truly committed to getting things right.

Daniel Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Hi Daniel, ⭐️✨ Thank you so much for taking the time to share such a thoughtful 5-star review. We’re delighted to hear that Lauren, Louise and Hannah were able to make your home-buying experience smooth, supported and stress-free, even from the buyer’s side! 🏑😊 Your kind words about their professionalism, responsiveness and communication truly mean a lot. The team prides themselves on going above and beyond for everyone involved, and we're so pleased this made a difference for you. πŸ™Œ Wishing you many happy years in your new home, and thank you again for the wonderful recommendation! πŸ’›

5/5

Google

If you want an honest, supportive, professional and positive service, get booked in straight away. The whole team felt like family from the first phone call. Amazing photography, great communication and genuine care ensured lots of viewings & offers leading to a sale within 2 weeks of listing. Big love to Louise, Lauren and Hannah x

Kay Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Hi Kay, ⭐️✨ Thank you so much for your incredible 5-star review! It means the world to our team. We're over the moon to hear that you felt supported from the very first call and that our photography, communication and care helped deliver such a fast and successful sale. πŸ‘πŸ’› Louise, Lauren and Hannah send their big love right back to you, it was truly a pleasure working with you. Thank you again for trusting Wright Marshall Nantwich! πŸ™ŒπŸ˜Š

1/5

Google

I dont recommend this estate because since 4 years till now ive been trapped in a house full of mould and all the complains i do they toss it aside like is nothing and now antoher christmas we have to spend in a mouldy house full of bacteria and viruses which can also couse health issues to the young kids in the house. They do not attempt to try and make our lives easier yet they make it harder!

Ana Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Thank you for taking the time to share your feedback. We take all concerns very seriously, and we're sorry to hear about your experience. We have thoroughly reviewed our records and cannot find any rental property management under your name or any correspondence matching the issues you've described over the past three years. Wright Marshall Estate Agent Nantwich primarily focuses on property sales, and we do not manage long-term rental properties in the way you've outlined. We believe there may be a case of mistaken identity, and we'd encourage you to verify you've left this review for the correct agency. If you are indeed a client of ours, we'd very much like to resolve this matter. Please contact our office directly at or email with your property details so we can investigate further and address your concerns properly. We pride ourselves on professional service and take any reports of property issues extremely seriously. We'd welcome the opportunity to speak with you directly. Best regards, The Wright Marshall Nantwich Team

1/5

Google

i dont recommend this agency because they re really unprofessional and really inconsiderate with their tenants. some of my family members started getting ill because of the mold all around the house and this agency aint doing anything about it. and im not talking about some little cough, im talking about serious possibly chronic diseases like asthma. with serious potential for other illnesses that affects breathing and the lungs as a whole. we ve called them over 100 times to fix the whole thing with the mold and they re so inconsiderate that they ll go to extremes such as saying every week they re gonna come and do something about it for like several weeks and never come. if youre planning to rent the house from this agency, please ask first because you could get into some serious problems like ive just talked about.

Guta Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Thank you for taking the time to share your feedback. We take all concerns very seriously, and we're sorry to hear about your experience. We have thoroughly reviewed our records and cannot find any rental property management under your name or any correspondence matching the issues you've described over the past three years. Wright Marshall Estate Agent Nantwich primarily focuses on property sales, and we do not manage long-term rental properties in the way you've outlined. We believe there may be a case of mistaken identity, and we'd encourage you to verify you've left this review for the correct agency. If you are indeed a client of ours, we'd very much like to resolve this matter. Please contact our office directly a or email with your property details so we can investigate further and address your concerns properly. We pride ourselves on professional service and take any reports of property issues extremely seriously. We'd welcome the opportunity to speak with you directly. Best regards, The Wright Marshall Nantwich Team

5/5

Google

Dedicated staff, no messing about and honest in their delivery and presentation of properties. Lauren looked after us with such professionalism and care - 100% recommended πŸ‘πŸ» …

Wayne Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Thank you so much for your fantastic 5-star review, Wayne! ⭐ We really appreciate you taking the time to share your experience, especially as a Local Guide whose recommendations carry such weight in the community. We're thrilled that Lauren was able to provide you with the professional and caring service you deserved. Her honest, no-nonsense approach is exactly what we pride ourselves on at Wright Marshall Nantwich, and she'll be delighted to know how much you valued her support. 😊 Thank you for the 100% recommendation, it means the world to us! If there's anything else we can help you with in the future, please don't hesitate to reach out. 🏑 Best regards, The Wright Marshall Nantwich Team

5/5

Google

We dealt with Lauren, Hannah and Louise during a stressful move to Cheshire. All points were dealt with over what seemed an eternity of a move given how slow solicitors are these days. The staff were always polite and sent regular emails to the seller when required.

Elizabeth Β· 28 December 2025 Β· Wright Marshall Estate Agents Nantwich

Agent replied Β· 27 January 2026

Thank you so much for your wonderful 5-star review, Elizabeth! ⭐ We completely understand how challenging property moves can be, especially when things take longer than anticipated, and we're delighted that Lauren, Hannah, and Louise were able to support you every step of the way. Keeping communication flowing and chasing progress is such an important part of what we do, so it's fantastic to hear that their regular updates and professional approach helped during your move to Cheshire. 😊 Welcome to the area, and congratulations on your new home! 🏑 If there's anything we can help you with as you settle in, please don't hesitate to reach out. Best regards, The Wright Marshall Nantwich Team

5/5

Google

Jack has been amazing throughout the whole process. Really quick replies and was really helpful at communicating between us and the sellers. Jack provided us with all the information which was asked as we were first time buyers. Would highly recommend.

Ella Β· 20 December 2025 Β· Wright Marshall Estate Agents Northwich

Agent replied Β· 16 April 2026

Thank you so much for your wonderful 5-star review, Ella! ⭐ We're delighted that Jack was able to make your first-time buying experience so smooth and stress-free. 🏑 Supporting first-time buyers is something we're particularly passionate about, and it's fantastic to hear that Jack's quick responses and clear communication made such a difference throughout the process. He'll be thrilled to know how much you appreciated his help! 😊 Congratulations on your new home, and thank you for recommending our services. We're here if you ever need anything in the future! πŸ”‘ Best regards, The Wright Marshall Northwich Team

5/5

Google

Excellent service from Jack Braithewaite! Great knowledge of the local area. Rapidly secured a sale at a higher price compared with predictions from other estate agents. Helpful at guiding me through the process. Good, relevant and timely communications. Would highly recommend!

Rachel Β· 20 December 2025 Β· Wright Marshall Estate Agents Northwich

Agent replied Β· 16 April 2026

Thank you so much for your fantastic 5-star review, Rachel! ⭐ We're absolutely thrilled that Jack was able to exceed expectations and secure a sale above other agents' predictions, that's a testament to his expertise and deep knowledge of the local Northwich market. 🏑 It's wonderful to hear that his communication and guidance throughout the process made such a positive impact on your experience. Jack will be delighted to know how much you appreciated his support. 😊 Thank you for recommending our services, and we wish you all the best for the future. If you ever need assistance with property again, we'd be more than happy to help! πŸ”‘ Best regards, The Wright Marshall Northwich Team

5/5

Google

If you want a estate agent who gets things done...look no further.

Paul Β· 20 December 2025 Β· Wright Marshall Estate Agents Northwich

Agent replied Β· 16 April 2026

Thank you so much for your wonderful 5-star review, Paul! We're delighted to hear that our team delivered the results-oriented service we pride ourselves on. Getting things done efficiently and effectively for our clients is at the heart of what we do at Wright Marshall Northwich. We truly appreciate you taking the time to share your experience and recommend our services. If there's anything else we can help you with in the future, please don't hesitate to reach out. Best regards, The Wright Marshall Northwich Team

5/5

Google

From start to finish, the service we received from Andy and the team was genuinely personal, thoughtful and professional. The attention to detail at every stage made the entire process feel seamless, and their patience - especially during the more stressful moments - was truly appreciated. A special thank you to Andy and Diane, whose commitment and customer service were exceptional. They consistently went above and beyond, taking the time to understand our needs, answer our questions, keep us updated and offer guidance that was both honest and reassuring. Their friendly, approachable manner made all the difference - it was clear they genuinely cared about achieving the best outcome for us. Thank you.

Matthew Β· 16 December 2025 Β· Wright Marshall Estate Agents Knutsford

Agent replied Β· 16 April 2026

Thank you so much, Matthew! ⭐️ We’re delighted to hear that your experience with Andy, Diane and the rest of the team felt seamless from start to finish. Providing personal, honest and reassuring support throughout the process is exactly what we aim for, so it means a lot to know it made a difference. We truly appreciate your kind words, and we’re thrilled we could help you through the more stressful moments too 😊 If you ever need anything in the future, we’re always here to help. Thank you again for choosing Wright Marshall Estate Agents Knutsford!

5/5

Google

Rating only, no written review.

Michael Β· 16 December 2025 Β· Wright Marshall Estate Agents Knutsford

Agent replied Β· 16 April 2026

Hi Michael, ⭐⭐⭐⭐⭐ Thank you for your 5-star review and for choosing Wright Marshall Estate Agent Knutsford. We really appreciate your support and are delighted you had a positive experience with our team. If you ever need help with buying, selling, or letting property in Knutsford, our experienced team is always happy to help. We look forward to welcoming you back in the future. 🏑✨

5/5

Google

Jess and Erin Quick and helpful to respond kept us updated at all times all helps the moving process.

David Β· 16 December 2025 Β· Wright Marshall Estate Agents Knutsford

Agent replied Β· 16 April 2026

Thank you so much, David! ⭐️ We’re delighted to hear that Jess and Erin were quick, helpful and kept you fully updated throughout the process. Clear communication makes all the difference during a move, and we’re so glad the team could support you every step of the way 😊 If you ever need anything in the future, we’re always here to help.

5/5

Google

Found staff very helpful and very pleasant when we needed advice

Stephen Β· 16 December 2025 Β· Wright Marshall Estate Agents Knutsford

Agent replied Β· 16 April 2026

Hi Stephen, ⭐⭐⭐⭐⭐ Thank you for your 5-star review and kind feedback. We’re delighted to hear you found the team at Wright Marshall Estate Agent Knutsford helpful, pleasant, and informative when you needed advice. 🏑 Providing clear guidance and friendly, professional service is something we pride ourselves on, whether you’re buying, selling, or letting property in Knutsford. Thank you again for choosing Wright Marshall, we truly appreciate your support. ✨

5/5

Google

Abby is really outstanding! She always goes the extra mile, we have worked with her for over ten years and it's been an absolute joy! Wright Marshalls have managed our property and deal with everything seamlessly. Would 100% recommend to landlords and tenants.

Belinda Β· 16 December 2025 Β· Wright Marshall Estate Agents Buxton

Agent replied Β· 16 April 2026

Hi Belinda! ⭐️ Thank you so much for your wonderful review and for trusting us for over ten years, that truly means the world to us! 😊 Abby will be absolutely delighted to hear your kind words. She really does go the extra mile, and it's fantastic to know her support has made your experience such a joy. We’re proud to manage your property seamlessly and are grateful for your recommendation to both landlords and tenants. Thank you for your continued trust in Wright Marshall! 🏑✨

5/5

Google

Wright marshall 100% best estate agents in Buxton they genuinely care and work so hard to give good service absolutely amazing would not want to go to anyone else.

Joanne Β· 16 December 2025 Β· Wright Marshall Estate Agents Buxton

Agent replied Β· 16 April 2026

Hi Joanne! ⭐️ Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear you feel we’re the best estate agents in Buxton, the team truly does care, and your kind words mean a lot to us. We’re delighted that you’ve had such a positive experience, and we’ll always work hard to give you the service you deserve. Thank you for choosing Wright Marshall! 🏑

5/5

Google

Excellent

Andrew Β· 16 December 2025 Β· Wright Marshall Estate Agents Buxton

Agent replied Β· 16 April 2026

Thank you, Andrew! ⭐️ We're really pleased to hear you had an excellent experience with Wright Marshall Estate Agents in Buxton 😊 Your feedback means a lot to our local team. If you ever need help with buying, selling, or letting property in Buxton, we’re always here for you 🏑✨ …

5/5

Google

I have been involved with both the Sales Dept and the Lettings Dept and their service has been exemplary Paula has gone above and beyond the call of duty with our sale Abby found us a great tenant very quickly Both are very hardworking, professional and lovely. They are always willing to take time to discuss any queries or offer advice They are supported by a great team I would highly recommend Wright Marshal

Wendy Β· 16 December 2025 Β· Wright Marshall Estate Agents Buxton

Agent replied Β· 16 April 2026

Hi Wendy, πŸ‘‹ Thank you so much for your wonderful review! We’re thrilled to hear that Paula and Abby provided such exceptional service and made your experience with both our Sales and Lettings departments so positive. 🌟 Your kind words about our hardworking team mean a lot, and we truly appreciate your recommendation. We’re always here to offer advice and support for anyone buying, selling, or letting in the Buxton area. Wright Marshall Team Buxton

5/5

Trustpilot

Faultless service, outstanding support for first-time renters

This was our first time renting a property, and the whole process couldn’t have been made easier or smoother thanks to Jess and Erin at Wright Marshall. From the moment we spotted the bungalow on Rightmove and made the initial enquiry, everything has been straightforward right through to moving in. Every step was clearly communicated and explained in a way that, as first-time renters, we found easy to follow. We were given a viewing date and time, and Jess showed us around, explaining how renting through a landlord works, from paying the deposit to contracts and the move-in process. Both Jess and Erin have been there every step of the way. Any questions we had (and there were plenty!) were answered either immediately by phone or the same/next day by email, which has been very reassuring. The property itself suits our needs perfectly, spacious, clean, and with fantastic farm fields at the rear. We did have a minor issue within the first few days, but after raising it with Jess and Erin, they contacted the landlord straight away and it was resolved within a couple of days. Any challenges or concerns have been dealt with promptly and professionally. We really can’t speak highly enough of both Jess and Erin for ensuring their tenants are looked after. The service we’ve received has been absolutely faultless. Thank you both for making our first renting experience such a positive one.

Pt Β· 10 December 2025 Β· Wright Marshall Estate Agents Buxton

5/5

Trustpilot

Simply the best

If you want an honest, supportive, professional and positive service, get booked in straight away. The whole team felt like family from the first phone call. Amazing photography, great communication and genuine care ensured lots of viewings & offers leading to a sale within 2 weeks of listing. Big love to the Nantwich team x

Footy Β· 4 December 2025 Β· Wright Marshall Estate Agents Buxton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Wright Marshall Estate Agents

Which Wright Marshall Estate Agents office has the most reviews?

Buxton has the most, with 227 reviews rated 4.7 out of 5, followed by Nantwich with 162.

Where are the Wright Marshall Estate Agents offices?

The five Wright Marshall Estate Agents offices, by town:

  • Buxton: 8 The Quadrant, Buxton, SK17 6AW
  • Cheshire East: 137 Nantwich Road, Crewe, Cheshire East, CW2 6DF
  • Knutsford: 1 Princess Street, Knutsford, WA16 6BY
  • Nantwich: 56 High Street, Nantwich, CW5 5BB
  • Northwich: Northwich, Moss Lane, Winnington, CW8 4BG
Has Wright Marshall Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Wright Marshall Estate Agents, High Peak won Trusted Agent.

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