Trusted Agent profile

Woodlands Estate Agents in Redhill and Horsham

4.8

★★★★★ Excellent

798 reviews across 2 offices and 3 platforms

Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 798 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

776

Reviews on Google

All 2 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 2 offices

Trustpilot logo

20

Reviews on Trustpilot

Business-wide

Our offices

Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.

Latest reviews from every Woodlands Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was very impressed with the service and support I received from Woodlands Estate Agents Horsham. Brandon was fantastic in the support and customer service he provided my mum and I in purchasing a flat for my mum. This was a big move for my elderly mum and with Brandon's support the process was stress free. Thank you. I would strongly recommend Woodlands.

Michaela · 22 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 12 October 2026

Hi Michaela! Thanks so much, it means the world to hear this. Brandon is a superstar! 🌟 so pleased you had a stress-free experience in what can be a difficult process and we hope your mum settles in quickly to her lovely new home …

5/5

Google

Great communication , Brandon has been brilliant. From booking in viewings to making an offer and then exchanging. I would recommend Woodlands.

Emma · 18 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 8 September 2025

Hi Emma! Amazing, thank you so much for your kind words about your experience working alongside Brandon on your purchase. We hope you have many happy years in your new home :-)

5/5

Google

Chris at Woodlands has been absolutely the best in communicating and aiding us in our searches for property. Excellent in every way!

Simon · 18 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 8 September 2025

Hi Simon, Thank you so much for your kind words, I will pass this on to Chris and share with the rest of the team. thanks for choosing Woodlands for your search and we look forward to assisting you again in the future.

5/5

Google

Ian and the Woodlands team were brilliant during our sale (and originally our purchase!). Thorough, knowledgeable, prompt, and kept us regularly up to date.

Anna · 11 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 8 September 2025

Hi Anna, Thank you very much for your kind words. We were pleased to help you with your purchase and even more thrilled to receive your call years later for the sale. We hope we can be of assistance to you again in the future!

5/5

Google

Woodlands have just completed the sale of my father's property. Throughout the process I found the team to be helpful, timely, constructive and proactive and it has been a pleasure working with them.

Simon · 9 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 8 September 2025

Hi Simon, Thank you for giving us the opportunity to sell your father's beautiful home. Such a unique property and a pleasure to work with you and the family.

5/5

Google

Thank you for their brilliant service quality with professional knowledge to help me on selling my property

Kaden · 9 August 2025 · Woodlands Estate Agents Horsham

Agent replied · 8 September 2025

Thank you Kaden, for trusting Woodlands with the sale of your home. We appreciate your business and wish you every success and happiness in your new home.

5/5

Trustpilot

Woodlands Estate Agents in Horsham The lady who attracts problems and disasters like a magnet

Woodlands Estate Agents in Horsham, “ Are simply the best”. I had a roller coaster of a ride just recently selling and Purchasing but the TEAM were OUTSTANDING. Simon the Director, Iain the branch manager,Ben and Brandon on Sales delivered a faultless service, Their attention to detail, compassion, communication skills between the team and myself were amazing. Nothing is too much trouble, they kept me informed every step of the way and offer a personal service to Their clients. If you want to be treated with respect and not have the Usual estate agents flimsy broken promises, Then I would recommend Woodlands 100%. They are genuine and take a personal approach and The team give continuity by all getting involved. Their pricing is good and from valuation to the actual Marketing of the property only takes a couple of days. Their Valuations are accurate and not Inflated like some agents which gets many people through the door quickly, I sold after only 4 people through the door in 1 week. If you prefer real people, instead of Insincere Robots Woodlands are fantastic and make the process so much better. I have used them before and would never use any other agents. 100/% Satisfaction

Julie · 28 July 2025 · Woodlands Estate Agents Redhill

5/5

Google

Iain and the whole Woodlands team have been totally fantastic with our purchase. If it hadn't been for Iain's proactivity in regular chasing of the chain, it would never have happened. They also managed to secure us a property before it hit the market as we had been searching for a full 12 months and been let down several times. Thank you so much Iain and all the team. The majority of Horsham's Estate Agents have been exceptionally disappointing to try and buy a house through. Well done!

Guy · 26 July 2025 · Woodlands Estate Agents Horsham

5/5

Google

Thank you for everything Megan! You are amazing and really took great care of us!

Gary · 26 July 2025 · Woodlands Estate Agents Redhill

1/5

Google

Spoke to multiple people in this agency. All stating they accept dss as an agency. This in fact is untrue. They require you have more of an income then what is offered on disability benefits with no option of a guarantor (sorry no reasonable option as you again have to making more then you can.) the only other option they offer is to pay 6 months in advance which you're not allowed to have that much money without reductions. All in all they do not offer what they have said they do and further more wasted 3 days of my life with their subpar workers.

Benn · 23 June 2025 · Woodlands Estate Agents Redhill

5/5

Google

It was a pleasure working with Megan, a very helpful and quick responder agent. Her support and help made the process very smooth and less stressful. Thanks Megan

Abdul · 10 June 2025 · Woodlands Estate Agents Redhill

5/5

Google

I would recommend woodlands to everyone. We dealt with Ben who I couldn’t fault. He was there through every email and every phone call and went above and beyond to find me the answers to ALL my questions. I was a fish out of water as a FTB but with Ben helping me understand the process, he kept my nerves at bay. Extra viewings were never a problem. I would absolutely be ringing woodlands should I ever need to sell in the future. Ben again, I can not thank you enough for making this happen for us. Emily

Emily · 23 May 2025 · Woodlands Estate Agents Horsham

Agent replied · 10 June 2025

Wow! What an amazing review, thank you so much Emily. Ben is a star and I am so pleased you were happy with the service you received when buying through us. Most of our business comes from repeat business/recommendations so it is great to … More

4/5

Google

Quick and efficient. Team were on hand to answer my questions and offer advice

Dawn · 20 May 2025 · Woodlands Estate Agents Horsham

5/5

Google

Woodlands Estate Agents are very professional in their approach especially Megan Arnold who was our agent handling the entire tenancy agreement process. From the very beginning Megan was very responsive and communicated clearly and thoroughly everything about the new property. She helped answering all our questions and resolved all the requests we had by liaising with the landlord efficiently adding a more personal touch to the whole process. Thank you Megan and keep up the good work. Fully recommended!

Horea · 17 April 2025 · Woodlands Estate Agents Redhill

5/5

Google

First class service from a slick operation

Nicholas · 10 April 2025 · Woodlands Estate Agents Horsham

Agent replied · 24 April 2025

Hi Nick, thank you very much for your kind words, and for being such a pleasure to deal with through every step. We hope you’re settling in well to your new home!

5/5

Google

I had the pleasure of working with Chris Roadknight during the process of renting a house, and my experience was extremely positive. Chris stood out for his professionalism, patience, and personalized approach, taking the time to understand my needs and preferences. From the start, he was very transparent about the available options and guided me through every step of the rental process. He was extremely prompt in his responses, and communication was excellent throughout our collaboration. Chris paid attention to detail and made sure to present only properties that matched my criteria, saving me a lot of time and effort. Furthermore, he went above and beyond to ensure that all legal formalities and paperwork were in order, giving me peace of mind that the rental process was being handled correctly and efficiently. I highly recommend Chris Roadknight’s services to anyone in need of a dedicated and trustworthy real estate agent. I will definitely reach out to him again in the future!

Chircea · 10 April 2025 · Woodlands Estate Agents Horsham

5/5

Google

I recently had the pleasure of working with Woodlands - Horsham for the purchase of my property, and I couldn't be more grateful for their exceptional service. A special thank you to Simon, who was friendly, thoughtful, and incredibly knowledgeable, always taking the time to keep me updated and explain the more complex aspects of what turned out to be a complicated transaction. His patience and expertise made a stressful process much smoother, and I truly appreciate his dedication. I recommend Woodlands to anyone looking for a reliable and customer-focused estate agent. They went above and beyond to ensure everything was handled seamlessly, and I’m so glad they were the ones managing this transaction. Thank you!

Anca · 24 March 2025 · Woodlands Estate Agents Horsham

5/5

Google

Amazing service from Woodlands Agents. Stephanie was exceptional on her visit yesterday :)

Elba · 20 March 2025 · Woodlands Estate Agents Redhill

5/5

Trustpilot

Lovely property inspector ST

Stephanie was an absolute pleasure to work with! She was friendly, professional, and made the inspection process smooth and stress-free. Her kind and polite demeanour truly stood out.

Nic · 10 March 2025 · Woodlands Estate Agents Redhill

1/5

Trustpilot

Well all was going well at the redhill…

Well all was going well at the redhill department untill I said I was moving out that's when all problems started coming my way from them trying to charge me extra rent for not being there. Accused of leaving the property a mess when I spent a whole day cleaning the property with someone whos a cleaner by trade Now saying something is broken when nothing was When I moved in the place was not tidy I was told no animals lived there previously but found dog toys and hair all over the flat Water pressure was crap and nothing was sorted I've complained about the built in oven falling out while cooking and again nothing was done Would never use this company again and I suggest you go somewhere else

TheNomis123 · 5 March 2025 · Woodlands Estate Agents Redhill

5/5

Google

We fully recommend Woodlands after our (difficult at times) property sale. They were realistic right from the start and did not promise us the moon in their valuation of the house, neither did they pitch the price we should ask low enough to earn themselves a quick commission as other agents did. The fee they charged was lower than others but the attention they paid to us could not have been better. Half-way through our sale the chain was broken and we had to start again, but Woodlands continued to pay us the attention we needed even though by then they were working remotely with us as we had already moved away from the area. All in all we can say that they priced the house accordingly, marketed the property efficiently and found us a buyer quickly, for a fee lower than others had quoted. Thanks to all at Woodlands and a special thank-you to Mike for all your efforts.

Joseph · 19 January 2025 · Woodlands Estate Agents Redhill

Agent replied · 22 January 2025

Thank you for your extremely kind review. We are no happy to have helped you with your sale. We wish you all the best for the future. Best wishes Woodlands Sales Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Woodlands Estate Agents is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Woodlands Estate Agents

Which Woodlands Estate Agents office has the most reviews?

Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 252.

Where are the Woodlands Estate Agents offices?

The two Woodlands Estate Agents offices, by town:

  • Horsham: 3 South Street, Horsham, RH12 1NR
  • Redhill: 49 Station Road, Redhill, RH1 1QH
Has Woodlands Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2020.

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