Woodlands Estate Agents Redhill reviews

★★★★★ 5/5

Google

I recently sold my property through Woodlands Estate Agents and I definitely recommend them. From start to finish, the entire process was handled with professionalism, care, and expertise. The team made the selling process seamless and stress free. They provided honest and realistic advice on pricing my home, my property was listed beautifully and attracted the right buyers. They kept me informed at every stage, offering regular updates and answering any questions I had. The sale of my house went smoothly. Thanks to their hard work, my property sold quickly and for a great price. I felt fully supported throughout. Thanks so much Steve, Mike, Dave and Liz for everything. I am now settled into my new home.

Martine · 21 November 2025

★★★★★ 5/5

Google

Hi as me and my wife are in our eighties we have found it very stressful in the moving process so we have had a lot of help from a good friend in fleet also a lot of help from Dave at Woodlands in Redhill and have had to get there help in the buying of our property which was very much appreciated many thanks Anthony and Anne Ellis

Anthony · 16 January 2026

★★★★★ 5/5

Google

I recently contacted Woodlands to arrange a probate valuation, and the whole experience was excellent. Steve was incredibly helpful on the phone, and Mike’s visit to the property was just as positive. He arrived well‑prepared with thorough research and took the time to explain everything clearly. Their professionalism and experience really came through, and we felt in very capable hands throughout.

Aneeka · 16 February 2026

★★★★★ 5/5

Google

Excellent communications from Woodlands and friendly staff, which helped to smooth over a protracted buying process (mainly due to the poor performance of my conveyancer). Special mention to Steve Frank who balanced the handling of the two parties superbly. I'll use Woodlands if I ever decide to sell in the future

Ben · 16 March 2026

★★★★★ 5/5

Google

We had a really positive experience with our letting agent Megan. She was incredibly helpful throughout the process and always quick to respond to any questions or issues we had. Communication was clear and efficient, which made everything much smoother and less stressful. It was reassuring to know we could rely on Megan whenever something came up. We really appreciated her professionalism and support, and would definitely recommend Megan to others. Thank you Megan :)

Lexie · 16 March 2026

★★★★★ 5/5

Google

Just let through Woodlands and they were friendly, professional and thorough. Very pleased in how efficient and straightforward everything was considering how stressful moving can be. Found a great property through them and made the whole process of moving my whole family a lot less hassle than it can sometimes be. Megan was our agent and was very knowledgeable in addition to making sure that everything happened when it was supposed to.

Alexander · 16 March 2026

★★★★★ 5/5

Google

Thank you very much Woodlands for making the selling of my mothers house as stress free as possible for me. From the very start l felt very comfortable with Steve and Steve who made every effort to ensure that l was kept up to date with every step of the selling process with regular phone calls and emails. If l had a query it was answered quickly and efficiently. I would not hesitate to use Woodlands again. I thank everyone at Woodlands that l came into contact with. For you friendly approach, knowledge and expertise within the housing market. You are a great team. Many thanks Karen

Karen · 21 August 2024

★★★★★ 5/5

Google

We had a fantastic experience with Woodlands from start to finish. Communication was excellent throughout, and we always felt supported, listened to, and well advised. Their professionalism, honesty, and genuine care made what can often be a stressful process feel smooth and reassuring. It was clear they weren’t just focused on numbers but on helping us move on to the next chapter with confidence. We couldn’t be happier with the service we received and would highly recommend them to anyone looking to sell their home.

Jane · 16 February 2026

★★★★★ 2/5

Trustpilot

Didn’t fix things, and then charged excessive move out fees

We were in a let managed by Woodlands for about 18 months. The experience was quite negative. The key issue was a lack of responsivenes. The letterbox broke, and it took them 8 months to get someone to fix it. That meant we had a draught coming into the house all winter. The landlord’s family also had mail delivered repeatedly to the house, which we had to hang onto for months at a time because no one would come to pick it up. The final negative experience was that they stung us with several hundred pounds of penalties when we left. Some of this was cleaning fees (we had already paid for a cleaner, so this was frustrating), but also the tiny patio next to the house had some leaves on it. Woodlands insisted we pay another £60 for a gardener to brush these up. We said we were still in the area and could do this, as it would take 5 minutes, but they insisted on charging us. In general - not responsive, and we felt like they were keen to wring money out of us.

Customer · 18 September 2026

★★★★★ 5/5

Trustpilot

Professional property inspection by Stephanie Tully

Stephanie Tully is a very professional and dedicated property assessor. She visited my house twice for routine inspection and every time the communication was brilliant and the inspection was complete and non intrusive. She is always willing to listen to observations and tries to find solutions to potential problems. I fully recommend her.

Horea · 20 March 2026

★★★★★ 5/5

Google

Purchasing through Woodlands Estate Agents, Steve has been a delight and very understanding on working with our 4 party chain. Always vibrant and positive even to the last minute on completion date. Highly reccommend.

Nicole · 16 October 2025

★★★★★ 5/5

Google

We booked a viewing with woodlands for a rental property and the offer was accepted! The whole process from booking the viewing, the viewing itself, offering and having the offer accepted was exceptional, responses have been quick, customer service from Sam has been great and I would definitely recommend them if you are looking for

George · 16 January 2026

★★★★★ 5/5

Google

Woodlands have today completed the sale of my mother's flat in a local assisted living development - a particularly difficult market within which to sell, at a time when the whole of the property market is very slow. Huge thanks to Mike Lovell, with whom I dealt initially, and then Steve Franks: both of them gave excellent advice. Special thanks to Steve, who kept the sale process moving. Definitely five-star service, which I would wholeheartedly recommend to others. Thank you Woodlands.

Carolyn · 20 November 2023

★★★★★ 5/5

Google

Steve provided amazing support through a very difficult purchase above and beyond what was expected. He was friendly, supportive and even in the hardest times maintained a great sense of humour. A small shoutout to Mike and Dave who helped with any queries while Steve was unavailable. They were both also really professional and efficient. Thank you team!

Amy · 1 December 2024

★★★★★ 5/5

Google

Woodlands Estate Agents are very professional in their approach especially Megan Arnold who was our agent handling the entire tenancy agreement process. From the very beginning Megan was very responsive and communicated clearly and thoroughly everything about the new property. She helped answering all our questions and resolved all the requests we had by liaising with the landlord efficiently adding a more personal touch to the whole process. Thank you Megan and keep up the good work. Fully recommended!

Horea · 17 April 2025

★★★★★ 5/5

Google

The whole team on the lettings side in Redhill have been very professional and friendly. Communication via email or just popping in to the office is always simple and clear with the team answering questions very quickly. Having moved from another letting agent to Woodlands on the recommendation of a friend several years ago, in turn I would recommend their services to others. Having now sold the house using the services of the sales team, I can only say the ongoing updates from the team were excellent. Even though dealing with one of the team, I was able to pop in and any of the staff knew who I was and why I was there. I call it good old-fashioned service, but it is teamwork that impressed and made the whole process easy and straightforward.

Nigel · 23 September 2025

★★★★★ 5/5

Google

We would like to thank Megan Arnold for her high professionalism on dealing with our move to the area. I would ad that if in the future we have a property for rent in this area we definitely use your services. Best regards,

Antonio · 16 March 2026

★★★★★ 5/5

Google

I am very sad to say that my letting with Woodlands has come to an end After 3.5 yrs of Renting with their Services , that they have provided the most extremely efficient ,organised and very responsive service ,since the day that I moved in It was the most easiest service I have received from any letting Agents in the country. I have used many too . Open and honest and reliable . I would you like to pass on my thanks to Sam Knight the office manager and all of the team I have dealings with you in the future ,you will be my first port of call for Renting again thank you Lynn Redhill Surrey .

Lynn · 18 June 2023

★★★★★ 5/5

Google

Dealt with Woodlands for my purchase. Despite long delays on my sale, Woodlands were always on hand to give advice and assist where possible, chasing the various parties for updates. Steve Frank was particularly on point with communication, always being available, while Dave was extremely knowledgeable in explaining a situation that arose that no-one from any company involved had encountered before. Despite solicitors being slow, they expedited this by putting on pressure, even verging on doing my estate agent’s job. Overall I can definitely recommend Woodlands, while at the same time advising everyone to avoid Sterling Ackroyd with a barge pole!

Samuel · 18 June 2023

★★★★★ 5/5

Google

We have been very pleased with the letting service from Woodlands and when we recently decided to sell our flat, it was logical to go with them. The entire sales team were very professional, and thorough, especially Steve Franks, keeping us informed throughout. In particular, when the first two buyers pulled out the team kept going and achieved for us a bit more than we had expected. They may not be a big firm, but the quality of their work and dedication is first rate.

Ivy · 18 June 2023

★★★★★ 5/5

Google

Big thanks to Dave and everyone at Woodlands! They were an absolute pleasure to deal with, patient, clear, and supportive at every step

Andres · 9 October 2025

★★★★★ 5/5

Google

We would like to thank Steve and Mike for looking after us for the sale of our property in Redhill. We bought our property with them and sold it with them, they were very professional and not pushy at all. Their guidance and the friendliness of the whole team and process was very helpful in such a stressful time. We highly recommend them and would use their service again without hesitation. Katrin and Atef

Atef · 23 July 2023

★★★★★ 5/5

Google

As an experienced landlord I know it is easier to find gold dust than it is a good Letting Agent, but I am truly delighted with the service I am receiving from the Woodlands team headed up by their Lettings Manager, Sam Knight, who I've now been with for over 6 six years. Issues are reported promptly and my maintenance instructions are actioned swiftly and there is always excellent communication. Thank you Sam and your merry band of ever helpful helpers!

Geri · 1 December 2024

★★★★★ 5/5

Google

Stephanie is a honey. She is cheerful and is a joy to have on her 6 monthly visits. It should feel intrusive, but she has a way of making you feel at ease and comfortable in her company.

Denise · 16 February 2026