Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotKayalvili review
The sale consultants both Nikki and Naomi were extremely helpful and they were guiding us throughout this journey of purchasing our new home.They couldn’t have been more helpful.We are really satisfied with their service
Nathu · 24 June 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 September 2026
Good morning Nathu,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you've felt supported throughout the journey. We will make sure we pass your comments onto Naomi, Nicky and the team at Thorpebury in the Limes.
Kind regards,
William Davis
★★★★★ 4/5
TrustpilotOne week into our new home
One week into our new home and we are beginning to get settled.
The process of getting to this stage has not been without it's difficulties, mainly delays by solicitors. However, throughout, the two William Davis Sales Consultants have been really helpful, supportive, informative and encouraging.
We've felt rather bombarded by the volume of detailed information about the house provided by William Davis in the first few days - all a bit overwhelming but will all no doubt be useful stuff!
Early days, but at the moment we're very happy with the new home.
Peter · 21 June 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 September 2026
Hi Peter,
Thank you for taking the time to leave a review, we really appreciate it.
We're delighted to hear that, despite some challenges along the way, you've had a positive experience and felt supported throughout your journey. We appreciate that the amount of information provided during the first few days can feel a little overwhelming, but we hope it proves useful as you continue to settle into your new home. It's wonderful to hear that you're happy with your home so far, and we wish you many happy years there.
Kind regards,
William Davis
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Customer Service from Start to Finish
⭐⭐⭐⭐⭐
I am so happy I chose William Davis Homes. From the very start, Claire, Rebecca, Stephanie and the team at Prince’s Place, Radcliffe on Trent have been fantastic. They made the buying process easy and stress-free, with excellent communication and friendly, accommodating service throughout.
Any snagging issues were dealt with quickly and efficiently. Ever since moving in, whenever I pop into the office, I’m always greeted with big smiles and a warm welcome. The team are always happy to help with any queries and go above and beyond to provide excellent customer service.
Thank you to everyone at Prince’s Place for making the whole experience so positive! 🏡😊
RD · 17 June 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 September 2026
Good Afternoon,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you've felt supported throughout the journey. We will make sure we pass your comments onto Claire, Rebecca, Steph and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
Trustpilot"Big thanks to Mandy and the team for…
"Big thanks to Mandy and the team for all their support. They’ve been very helpful, clear, and always there when we needed something. We really appreciate everything they’ve done for us. Garendon park, Loughborough
Fs · 11 June 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 February 2026
Good morning,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and that you've felt supported throughout the journey. We will make sure we pass your comments onto Mandy and the team at Garendon Park.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWhat a wonderful stress free experience…
What a wonderful stress free experience I have just had, buying my first new build with William Davis in Radcliffe on Trent. The process was swift and smooth all thanks to the delightful, super friendly and bubbly Stephanie who managed absolutely everything perfectly. Steph has such a huge depth of knowledge and experience, she answered all of my questions without me having to ask. Thanks also to Claire who stepped in when Steph was off. I’m delighted with my gorgeous new home and appreciate the behind the scenes work that was done in order to give me the best experience. Thank you to all who were involved
Sue · 5 June 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 September 2026
Hi Sue,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Steph, Claire and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWell done William Davis!
Well done William Davis!
From day one of going to the house, to consider buying the sales team was brilliant, especially Amanda at the Castle Donington site. She was so helpful, and when we decided to go ahead and purchase, she helped us massively throughout the process.
We couldn't be happier with our new family home and would highly reccomend to anyone!
James · 28 May 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi James,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Amanda and the team at Regency Park.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotAmazing Experience
We recently bought our new home with William Davis Homes and honestly the whole experience has been amazing from start to finish.
A special thank you to Amanda, who has been absolutely fantastic throughout the process. Her communication, kindness and support made everything feel so easy and stress-free. Nothing was ever too much trouble and she always kept us updated and reassured.
The quality of the home and customer service has been outstanding and we’re so excited to start this new chapter in our beautiful new house.
Thank you again to Amanda and the whole William Davis team, we couldn’t recommend you enough!
Martin · 25 May 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Martin,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Amanda and the team at Regency Park.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotBuying a house with WD was a breeze…
Buying a house with WD was a breeze with Debby. Right from enquiry, to the last few weeks before completion. Debby has been really helpful and was patient and supportive with making choices of finishes and upgrades- very accommodating. Always willing to help with insights and has ready answers to all our questions. She is a thorough professional with good knowledge of the homes and the building industry, and good customer service. Beyond selling her products, she is very intentional about our satisfaction. - Yemisi & Leye
Yemisi · 4 May 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Yemisi and Leye,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotOur new home is absolutely beautiful
Our new home is absolutely beautiful! Every detail was finished to a high standard, and it truly feels like a dream come true. The staff have been amazing throughout the whole process, friendly, professional, and always willing to go the extra mile. We couldn’t be happier with our experience and would highly recommend them to anyone looking for their perfect home.
Paul · 3 May 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Paul,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe are buying a property on the Houlton…
We are buying a property on the Houlton development and due to complete next week. Debbie has been an absolute saint! The whole process has been so smooth. Debbie has been so helpful with anything we have needed, had a last minute panic about blinds and whilst we were having our home demo she had quotes ready for us and we have now ordered. Our site manager Colm was also great in the home demo and answered any questions we had. We are so excited and can’t wait to move in.
Christine · 19 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Christine and Sean,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotA delight to buy a house with William Davis Homes!
From the moment I met Debby in the Sales office until the moment I collected the keys to my new house the experience has been fabulous. Debby went out of her way to arrange for me to see the house at less than 5 minutes notice. Adele and Yvette were also very helpful as was Colm who showed me around during my house demonstration the week before I got the keys.
Dawn · 17 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Dawn,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotNew Home Experience
Moving into our new home has been nothing but a wonderful experience. The customer service are exactly just that no query is ever too small for them to resolve quickly and with a smile. The welcome pack you receive for your new home is just the special touch William Davis provide.
Sarah · 14 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Sarah,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto the Customer Service team.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotI cannot thank Debby at Houlton
I cannot thank Debby at Houlton, William Davis enough for everything she has done for me. From start to finish, she has been absolutely incredible supportive, responsive, and genuinely invested in helping me find my dream home.
She truly went above and beyond for me at every stage of the process, and because of her, I have now been able to buy my first home the first person in my generation to do so. That means more than words can express.
Buying a home can be such a stressful process, but Debby made it feel smooth and manageable every step of the way. Nothing was ever too much trouble, and she always ensured everything stayed on track.
Her professionalism, kindness, and dedication truly set her apart. I honestly couldn’t recommend a better sales advisor at William Davis. If you’re buying a home, you would be lucky to have Debbie guiding you through the process.
God bless you, Debby thank you for making this such a special and life-changing experience!
Natassia · 11 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Natassia,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotDebby was brilliant 👏
We had a brilliant customer service from Debby(Houlton) at William Davis. She was friendly, professional and informative. She was always happy to help with all our questions. I would recommend them to anyone buying a new house.
Bina · 11 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Bina,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe visited the Prince’s Place…
We visited the Prince’s Place development at Radcliffe on Trent and were expertly looked after by Stephanie and Claire. Their knowledge and understanding was excellent and their follow-up was courteous and professional without being pushy. They are a credit to William Davis Homes.
Jason · 6 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Jason,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Steph, Claire and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotDebby was absolutely amazing!
Debby at Houlton was absolutely amazing!! We were first time buyers and she made everything so easy. She’s been very responsive to everything and any questions we’ve had and been so supportive. We truly couldn’t have gone through this process without her. Thank you!!
Ellie · 4 April 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Ellie,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby and the team at Houlton.
Kind regards,
William Davis
★★★★★ 1/5
TrustpilotTerrible workmanship, houses thrown up and no aftercare or concern
We moved into our WD house 7 years ago on Skylarks in Chesterfield. Over the time we have been in the house we have found several examples of shoddy workmanship, from a leaking roof due the lead flashing not been sealed, poor quality appliances, uneven garden that is unusable between Oct and May because it is like a swamp! Cheap materials throughout that need replacing after a couple of years, narrow driveways that don’t even give enough room to get in and out of the car, I could go on.
Marie · 30 March 2026 · William Davis Homes Chesterfield
Agent replied · 30 May 2026
Hi Marie,
Following the recent review by the NHBC, the matter was deemed as not valid. We’re sorry to hear that you’re disappointed with the outcome. However, we value your feedback and appreciate you taking the time to share your concerns. Please feel free to contact our customer services team directly if you would like to discuss this further.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotExcellent customer service
We moved into our lovely new home a week ago and have nothing but praise for the exceptional customer service we’ve received. Mandy and June were so helpful and friendly during the buying process and since we moved in. They’ve been so responsive to any minor issues we’ve raised - we’re very impressed.
Maria · 25 March 2026 · William Davis Homes Chesterfield
Agent replied · 21 March 2026
Hi Maria,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Mandy, June and the team at Garendon Park.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe’ve only been in 10 days but we love…
We’ve only been in 10 days but we love our new home. Despite our chain taking a long time, Rebecca was very helpful, continuing to support our move and help us find out updates on the chains progress.
Natasha · 10 March 2026 · William Davis Homes Chesterfield
Agent replied · 21 March 2026
Hi Natasha,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Rebecca and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 1/5
TrustpilotIf I could go lower then 1 star
If I could go lower then 1 star I would.
Joe · 9 March 2026 · William Davis Homes Chesterfield
Agent replied · 21 March 2026
Hi Joe,
Thank you for taking the time to leave a review. We're sorry that this has been your experience with us. Our customer service team have advised they are in contact with you to try and resolve the issues mentioned.
If there is anything further we can help you with in the meantime, please contact us on customerservices@williamdavis.co.uk.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotWe have recently moved in to a brand new William Davis home
We have recently moved in to a brand new William Davis home - the entire process from start to finish has been excellent - from the sales team (Rebecca, Claire and Stephanie) to Shaun the site manger. The house is finished to the absolute highest standard and the onsite team are constantly on hand for any issues or questions we might have, we reserved our house in December and used the part exchange offer which has allowed us to move in to our lovely new family home at the end of February. Thank you to everybody from William Davis who has helped us on our journey to our new home.
Cara · 8 March 2026 · William Davis Homes Chesterfield
Agent replied · 21 March 2026
Hi Cara,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Rebecca, Steph, Claire and the team at Prince's Place.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotAmazing service from an amazing team
Amazing service from an amazing team. Yvette and Debbie have been a pleasure to work with.
Jimmy · 23 February 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 February 2026
Hi Jimmy,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby, Yvette and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotDebby and Yvette
Debby and Yvette have been so helpful since the day I popped in for more information on a Draycot house.
Dawn · 17 February 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 February 2026
Hi Dawn,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Debby, Yvette and the team at Houlton.
Kind regards,
William Davis
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service from Paul the electrician. Professional, courteous with good humour and went above and beyond to rectify snagging issue. Also Lindsay and the team for promptness in arranging the appointment. Thanks!
MR · 13 February 2026 · William Davis Homes Burton On The Wolds
Agent replied · 24 February 2026
Good morning,
Thank you for taking the time to leave a review, we really appreciate it.
We are pleased to hear that your experience has been positive and we will make sure we pass your comments onto Lindsay, Paul and the Customer Service team.
Kind regards,
William Davis
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