White & Sons estate agents in Reigate and Banstead, Oxted, Leatherhead and 1 more

★★★★★ 1/5

Google

I recently viewed a house in Reigate through White & Co, Reigate. I really loved the house and requested the advise from the agent as to the best way for me to proceed. I was told to offer full asking price of 850k which I did and I was told that there were no other offers on the table. Within half an hour of leaving the viewing, I was told someone had matched my offer. Therefore, I asked if I should increase my offer and was told no and to wait until the following morning when the vendor would make his decision. I knew that I was in a strong, favourable position to proceed with the purchase of this property immediately, so I had hoped that this would go in my favour. I rang Richard at White & Co first thing the following morning and once again I was advised not to increase my offer. At midday, I received a call from Richard to be advised that the vendor had accepted the other purchasers offer of 850k because the vendor and the purchaser knew one another. Richard then told me that even if I increased my offer by 20-30k the vendor would not proceed with me, despite my increased difference in the accepted offer price. The web of deceit unfolded before my eyes when I received an email from a local conveyancing solicitor, requesting to assist with the purchase of the house. The form the solicitor provided confirmed an accepted offer price of 880k and had all my personal details on it, which were provided by Richard at White & Co. They had accidentally provided the solicitor with my details instead of the other buyer. Not only was this a major GDPR breach but they lied to me about the other sellers offer, didn't give me the chance to represent an increased offer and they were not acting in the best interest on behalf of their seller. I was unable to purchase this property because of their dishonesty and deceit and they embarrassed the local solicitor who were now involved in their underhanded practise. My only advise, if you are a buyer or seller, avoid White & Co.NegativeProfessionalism

Simon · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

We had an exceptional experience with the team at the Reigate branch - but a huge shout out to Jackie Nathan who was our main contact. Jackie was very supportive - gave good advice and struck the right balance with communication. We would have no hesitation in recommending White and Sons.PositiveProfessionalism

Joanna · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

Very professional and helpful service from Jackie and all the team at the Reigate office. From valuation through viewings, offer acceptance, exchange and completion it was an absolute pleasure to deal with White's. What could have been a difficult sale was made smooth and easy by Jackie's responsive, can do attitude. Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

Fantastic agent, thank you in particular to Jackie. They couldn't do enough to help us with the sale of our property, they also dealt promptly with any issues we had further up the buying chain. A polite, hard working group of staff that were always available to offer advice and help us throughout the process. We had been on the market last year in an attempt to sell and found that the other agents in our area were keen to keep the sale price low for a quick turn around - It seemed like they were operating on a 'get them in, get them out' routine. With White and Sons it felt like they cared much more about helping us achieve the best price we could, as well as making sure we had a solid buyer that would not be a liability once the conveyancing process started. I would happily recommend them... and that's not something I could say about other agents I've had dealings with in the past.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

Jackie Nathan from White and sons was extremely professional while being very friendly and helpful at the same time. Her read of the market and valuation were spot on. We originally thought the valuation was high, but the house sold quickly for a fair price. We’re so glad we chose her and White and sons. If Jackie wasn’t available White and sons put us through to someone that could help immediately, so all around very happy with White and sons.PositiveResponsiveness, Quality, Professionalism, Value

Julian · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

We have finally managed to buy a nice cottage in Reigate after 9 months of disappointments. This was largely down to the excellent service we received from the White's Reigate Office - and Richard Chaffe in particular. We had earlier tried to buy 5 properties before we were contacted by Whites regarding the sale of the cottage. They were immediately sympathetic to our situation and provided us with moral support as well as excellent professional services. The key difference from other Agents was that Whites worked with both vendor AND the buyer to get the deal over the line against a tight deadline. No request was too much trouble.PositiveResponsiveness, Professionalism

Mike · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

I would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have always done everything they can to help boost our prospects of selling and look at new ways to promote the property, and have kept us well informed and up to date throughout the process. Thanks to their efforts we were able to sell in a difficult market, enabling us to purchase our dream home when it came back to the market. I've dealt with a number of Estate Agents over the years and I couldn't recommend Jackie and the team enough. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 5/5

Google

We have been dealing with White & Sons on the sale of our flat and they have been outstanding. Jackie in particular was amazing - she’s extremely knowledgeable and no ask was ever too big. She went out of her way to help us on matters that weren’t even related to the sale of our flat and I honestly would’ve of been lost without her. We can’t thank her and the White & Sobs team in Reigate enough.PositiveResponsiveness, Professionalism

Sophie · 24 October 2021 · White & Sons Reigate and Banstead

★★★★★ 2/5

Google

Rating only, no written review.

Bryanwhsup26 · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Brought our new house which we found we white and sons Oxted branch. Darren and Loraine were very helpful through out the process!

Nathan · 23 October 2021 · White & Sons Oxted

★★★★★ 4/5

Google

Keith and the team were very supportive through the whole process. We recognise that it was particularly difficult times with both Brexit and COVID but they still managed a large number of viewings and a successful end result. Through it all, they ensured that we were aware of what was happening and liaised between the buyers and ourselves effectively.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

My wife and I are thoroughly impressed by the service we were provided with when we chose White & Sons. Darren & the team from their Oxted branch have been fantastic; they are professional, informative and very organised. We highly recommend their services!

Matthew · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

I was buying a house marketed by White and Sons, Oxted Branch. So they weren't acting on my behalf, but the service I received from Loraine from start to finish was excellent I can't praise her dedication and support enough. She is a true professional.PositiveResponsiveness, Professionalism

Tracey · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Darren and the team at White & Sons Oxted are amazing! I can't recommend them highly enough, they kept us updated throughout the sale of our home and took all of the stress out of what can often be a stressful situation. Thank you thank you thank you!PositiveResponsiveness, Quality, Professionalism

David · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Excellent service from White & Sons Oxted as a buyer. Good professionalism is reaching the sale and impressive after-care through to completion and even after moving into the property. I'd highly recommend the team for any future purchase/sale.PositiveResponsiveness, Professionalism

Colin · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Darren, Loraine and the team were fantastic throughout the process to sell our house. Very professional, great at communicating information effectively and overall fantastic people serving the local area. They are an asset to Oxted and we will be using them in future. Very highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Dimil · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Buying a house is never easy and can be ultra stressful, often throwing up unforeseen issues. Our experience was no different. However, Darren of White and Sons Oxted office did everything he could to make the process as smooth and stress free as possible. He was very patient and honest (qualities often hard to find). Darren was extremely professional at all times. I would have no hesitation in recommending White and Sons to help you find your next new home! Thank you DarrenPositiveResponsiveness, Quality, Professionalism, Value

James · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

From our initial meeting with Keith when we put our house on the market, the level of customer service from this friendly but utterly professional team was nothing but outstanding. Everything was explained fully and handled efficiently so that our house was on the market within a few days, including excellent photos. Loraine especially went the extra mile on several occasions to ensure out sale went through successfully and made us feel like we were her priority at all times. Her wealth of experience provided reassurance at what could have been a very stressful time and we can't thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

White and Sons were the agents of the house we were purchasing and their service was exceptional. They went above and beyond to put us at ease, answer any questions we had, and pursue our sale process to completion. We would have been lost without them, Loraine in particular, and would highly recommend them to anyone. Thanks team White and Sons!!PositiveResponsiveness, Quality, Professionalism

Alice · 23 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

The team and White & Sons were extremely helpful throughout the process of buying our first home. Darren was absolutely brilliant and helped us through each stage of the process. He really put us at ease from start to finish and helped us find our perfect home - and within budget! Would highly recommend White & Sons

Jessica · 23 October 2021 · White & Sons Oxted

★★★★★ 2/5

Google

Rating only, no written review.

James · 11 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

The team at White & Sons are nothing but amazing. They worked so hard for us with the sale of our house. The communication, professionalism and customer service is 5*. We can’t recommend them enough. A special mention to Darren & Loraine, thank you both so much.

Clare · 11 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Lorraine at White & Sons went above and beyond to help us with the purchase of our new property. She helped us every step of the way through to completion and made us feel that we were her upmost priority. Her level of professionalism, communication and detail put us at ease throughout the journey and she helped us to over come any bumps in the road. She was always available whenever we needed her assistance or had questions and did everything in her power to make things happen along the way. Above all her genuine nature made us feel special and the aftercare has been great. Thank you Lorraine for all of your help making our dream come true and for all that you do. You are a true asset to the company and we look forward to seeing you around Oxted. Highly recommended white & sons to anyone buying /selling

Sarah · 11 October 2021 · White & Sons Oxted

★★★★★ 5/5

Google

Having used the Services of White & Sons since 2006 I would highly recommend them. During this time they have found us excellent tenants who have looked after the property and the experience has been totally trouble-free. The team are very professional and nothing is too much trouble. A special thanks to Sarah who has always been a pleasure to deal with on the Rentals. We have now sold the property and once again I want to thank the staff and particularly Lorraine for the way they have dealt with this. Lorraine has kept us up-to-date continually with the progress of the sale. An excellent professional service from start to finish. I can't recommend the team highly enough. Val Smith

Val · 11 October 2021 · White & Sons Oxted