★★★★★ 5/5
GoogleAdrian Johnstone handled the sale of my property. Of the 6 estate agents I met in person, he was easily the most open, informative and thoughtful about timing and approach, factors to consider and pricing. I trusted him and that trust was well placed, he personally handled all viewings, and we secured a sale in a short period and I am delighted with the service I've had from Adrian. Highly recommended.
Kate · 10 July 2025 · Webbers Estate Agents Great Torrington
Agent replied · 10 July 2026
Thanks Kate we really appreciate the feedback. It was a pleasure to work with you to secure such a positive outcome. All the best for the future.
★★★★★ 3/5
GoogleI rented one of their properties for two years. While Adrian is a good, kind and friendly man in general, I was left deeply disappointed by how things were handled when it came to the deposit.
When I moved in, I clearly mentioned that I didn’t want certain pieces of furniture in the flat. Adrian agreed and said it wouldn’t be a problem, that the items could be moved to another property. There was never any mention of me having to pay for this. Now, I’m being asked to cover the cost of paying for the greedy landlord's furniture, which feels unfair and misleading. I did agree to buy a new sofa, however - which I did do. I also agreed to pay for a doorbell I had removed, but I was charged £40 for a model that sells for under £10. I would love to see the receipt for the new doorbell:)? I was also left without access to the electricity meter for 18 months, despite repeatedly asking for a key. I never raised this in my deposit dispute, but probably should have done so.
Over the course of two years, I paid approximately £54,000 in rent and looked after the apartment with enough of a care and kept to myself as much as a tenant can..
After 13 years of renting in London, I have had my fair share of problems with estate agents, but have never faced any deposit deductions, aside from a £13 charge for a nail polish mark on the floor.... I was surprised and disappointed by how this has been handled. It’s sad that some landlords or agencies are so desperate to milk the tenants as much as possible and their greed is baffling. Especially considering that the landlord cheap skated as much as possible throughout the two years of my tenancy. I always just tried to improve things in the very old and poorly maintained property - albeit in a great location - that I was paying a LOT of money for.
As I mentioned, Adrian is a good man and I wish him well, but the fact that he's allowed for this scam to happen, is nothing short of disappointing.
Seraphim · 10 July 2025 · Webbers Estate Agents Great Torrington
Agent replied · 10 July 2026
I'm sorry to hear that you were unhappy with the deductions proposed at the end of your tenancy. I had hoped we could have discussed everything in person before your departure and did extend an invitation to meet, which you chose not to take up. I believe that might have helped us to reach a mutual understanding more easily.
The only deduction we submitted was in relation to the removal of furniture without permission, as outlined in the tenancy agreement. We did not seek any costs for cleaning the property, even though the cleaner you arranged was unable to complete the job due to illness. We undertook the cleaning ourselves as a gesture of goodwill. Nor did we pursue any compensation for the delay in regaining possession, which occurred 24 hours after the tenancy officially ended.
I also made several attempts to resolve matters amicably after the tenancy concluded, but unfortunately did not receive a response. As a result, the matter was referred to an independent tribunal for a decision.
I'm sorry that you disagree with the outcome, but I do wish you all the best for the future.
★★★★★ 5/5
GoogleReally knowledge and friendly, put us at ease and answered all our questions
Lewis · 9 July 2025 · Webbers Estate Agents Great Torrington
Agent replied · 9 June 2026
Thank you for your fantastic feedback! We're thrilled to hear that our team made you feel comfortable and was able to address all your questions. Providing excellent service and support is our top priority, and it's great to know we achieved that for you. We appreciate your kind words and look forward to serving you again.
★★★★★ 5/5
GoogleReally professional, help me to find the best property with best deal..!
special thanks to Shpend for helping to choose the perfect property.
Monster · 7 July 2025 · Webbers Estate Agents Bude
Agent replied · 7 July 2026
Hello
Thank you for your 5 star review. Great to hear your experience with our Hackney branch has been a positive one. … More
★★★★★ 5/5
GoogleThis is a great idea for small businesses who don’t want to give out their personal number or have an additional work phone. Has enabled us to give customers a much better service 👏 …
Michael · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Thank you for the wonderful feedback! We’re so glad to know that YourBusinessNumber is adding value to your business. We’re committed to providing excellent service and appreciate your trust in us!
★★★★★ 1/5
GoogleThe number does not work and they make it extremely difficult to cancel the subscription on purpose, there is no way of doing it through their portal. There is a long winded way which doesnt even work. Please save your time and money.
Abdullah · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Hi,
There is a cancellation button displayed very clearly in every customer … More
★★★★★ 5/5
GoogleGreat, affordable service. I reached out a few times with queries via email and always receive a prompt response from Mat. Highly recommend.
Abi · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Thank you for your kind words Abi. Nice to hear you've received a great service from our Support Team!
★★★★★ 1/5
GoogleGood service to sign up to be but you will be paying this for the rest of your life or until you change your bank account. There is no possible way to cancel this subscription.
Byron · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Hi,
There is a cancellation button displayed very clearly in every customer … More
★★★★★ 5/5
GoogleGreat service - easy to sign up and use and super handy for business, plus saved having to get another handset for company use (points for green creds too)!
Ruth · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Thanks a lot for your thoughtful review! It’s great to hear that YourBusinessNumber is helping you manage your business comms, plus saving handset cash! Thanks again.
★★★★★ 5/5
GoogleWhat's app business customer help line helped me in under 10 minutes. Professional fast friendly and efficient. Thank you so much
Angel · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Great to hear this, thank you for your kind words about our Service :)
★★★★★ 1/5
GoogleSeems impossible to cancel a subscription, which is why I’ve had to go 1 star. Customer support is to be honest dreadful, all chat bots… tell them why your cancelling etc, and the whole process just starts again.
The service its self is fantastic, until you need to cancel and stop paying… I’ve been trying for 2 weeks now. Hopefully this review will prompt someone to get in touch!
O · 6 July 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 6 July 2026
Hi there,
We have a cancellation link displayed very clearly in every customer Dashboard, where you can cancel your subscription. Additionally, you can email us or speak to us on our Live Chat to cancel - so there are a multitude of options. Thanks for your review.
★★★★★ 5/5
GoogleGreat experience with Tower Wills, from start to finish, from our first call to today, Happy 😊. Very helpful, friendly, professional, from Mathew, Harry, Emelia, Rachel, Vikky, Howard, sorry if I forgot anyone, all great communicators. …
Rina · 4 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleSally and Richard were great when selling my house, they kept in contact, and we're really organised. I always knew what was happening and they followed up after each viewing. Trustworthy and reliable...they take amazing pics too.
I'm never moving again 😅 but if I did I would 100% come back to Sally and Richard.
Thank you both for being consistently brilliant x
Raeanna · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleCouldn't be happier with the service provided by Sally and Richard. House valued, listed and sold within 2 weeks. Smooth and stress free process and kept updated throughout. Would highly recommend and will be using them for my next move.
Gareth · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleI would unreservedly recommend Richard and Sally. They handled the sale of my father's property with professionalism and dedication, even when the process took much longer than expected. We lost our first buyer along the way - thanks to a long delay obtaining probate - but they quickly found another buyer. Their communication was excellent throughout, keeping me updated every step of the way. In the end, their hard work paid off, and I'm really grateful for all their efforts.
Mark · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleFantastic experience dealing with Sally when needing the right property advice. Highly recommend as they were superb throughout the sales process from valuation to completion. Thank you again
Richard · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleRichard , Sally and Chris as a team are very enthusiastic and efficient.. Richard came and talked me through the process and took the images for the property . Sally was very efficient with the paperwork and Chris really threw himself into showing the property Very enthusiastic which I Liked
Vivian · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 4/5
GoogleRichard was really professional and could be relied on to assist us(buyers) with any queries we had. Always delivered what he promised.
Lewis · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleFabulous service from all the staff at this agent, best in the Ripon area by far!!!
Chris · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleFantastic experience. Sam was amazing. Very professional and easy to work with. All in all a very good experience and I highly recommend.
Maurice · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleHonestly what a fabulous easy and quick experience the purchase of my first home was! Sam was absolutely fabulous and very efficient, replying quickly to all my messages and answering any questions I had! From start to finish she has been …
Daniel · 3 July 2025 · Webbers Estate Agents Bude
★★★★★ 5/5
GoogleKaren and her team are brilliant I would recommend to anyone.
Lorna · 2 July 2025 · Webbers Estate Agents Great Torrington
★★★★★ 5/5
GoogleI had a great experience during my tenancy under Suth Lucian’s management. He was always professional, responsive, and helpful throughout. Suth handled all maintenance issues quickly and efficiently, ensuring everything was resolved with minimal hassle. His communication was clear and timely, and he genuinely made the whole process of renting and living in the property much easier. I truly appreciate his support and would highly recommend him to any future tenants.
Moataz · 28 June 2025 · Webbers Estate Agents Bude
Agent replied · 28 May 2026
Brilliant feedback to read. Many thanks for taking the time to review.
★★★★★ 5/5
GoogleGetting our new rental flat with JLL has been super smooth! The whole process was really clear and easy, which we totally appreciated. Erjana was a massive help, keeping us in the loop every step of the way and making sure we knew exactly what we needed to do. Happy with the service so far!
Anton · 28 June 2025 · Webbers Estate Agents Bude
Agent replied · 28 May 2026
Brilliant feedback to read, many thanks for taking the time to review.
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