5/5
Sophia kept in contact with me offering me suitable properties She knew what I was looking for and showed me around some places too I did nt find or sell through rmj but in the future I will definitely come back to you

Trusted Agent profile · Devon, Somerset and Cornwall
Verified
★★★★★
2,529 reviews across 11 offices and 4 platforms
www.webbers.co.uk/offices/estate-and-letting-agents-in-bude-cornwall
Webbers Estate Agents has 11 offices, in Bude, Torrington, Barnstaple, Minehead, Wiveliscombe, Ilfracombe, Braunton, South Molton, Wellington, Bodmin and Taunton (Devon, Somerset and Cornwall). Together they have 2,529 reviews on four platforms, rated 4.6 out of 5 overall.
2,426
Reviews on Google
All 11 offices
9
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We would like to thank you and everybody at Webbers of Ilfracombe for bringing the sale of our ungalow to a successful conclusion. We were impressed y the ...Read all 2 from sellers
Last week my daughter, Carrie Arnold, took over the tenancy of a home in Barnstaple, through your lettings agency. Carrie gained a post at Exmoor Zoo and had 4 ...Read the review from tenants
Webbers Estate Agents's 11 offices, most reviewed first. Each has its own page.
Showing 2,321 reviews on Google only. Show every review
5/5
Sophia kept in contact with me offering me suitable properties She knew what I was looking for and showed me around some places too I did nt find or sell through rmj but in the future I will definitely come back to you
1/5
Absolutely terrible service here especially from the team leader Sophie. They found me the worst tenants possible who trashed my house. I can get past that but the service from this team is the worst part. They charge you finders fee and management fees however a tenant breaks the contract and leaves early and there is no support. Instead they want to charge you again for finding another tenant. Nobody comes back to you have to constantly chase them for updates. I would not use them if it was a free service again.
5/5
Spoke to Lacey, Tj and Tilly were excellent and very helpful would highly recommend
5/5
Nice experience,good customer service
5/5
Had a viewing with Sophia and she was brilliant great customer service and very friendly , helpful with all the information I needed to know would definitely recommend!!
5/5
Had a conversation with Lacey today would very much recommend she knows a lot about her role was very informal and gave a lot of information would continue to recommend to everyone
5/5
Excellent experience from Sophia. Very professional and approachable, really understood what we’re looking for in our next move.
5/5
Freddie is great, very helpful and good communication
Thank you for your wonderful review Harry
5/5
Looking a buy to let properties in the Sittingbourne area spoke to Lacey and TJ who were extremely helpful and waiting to see if the offer has been accepted, fingers crossed
5/5
I have been renting with LondonShared for two years, the agency and its property manager Tiaan Smith have been absolutely impeccable in making this experience as good as it can be. Swift repairs, regular checks, always ready to help. I highly recommend.
Hi Priam. We are so glad to hear that your experience has been nothing short of … More
5/5
Sophia was so friendly and welcoming. She was easy to talk to and was just super helpful. It was a pleasure viewing the houses with her as she took her time to explain everything and I really felt that she did not rush me and really let me ask all the questions I wanted. Thank you.
1/5
Extremely disappointed with our experience. We initially offered £460,000 on a property which was rejected before increasing our offer to £485,000 the same day. We were then told the sellers wanted time to think because there was another offer on the table and that they wanted to honour the other buyers' second viewing before making a decision. We were told we would receive an update on the Monday. On Monday, we were informed that the sellers had decided to proceed with the other buyer. When my husband asked what our position was and whether we had any options, we were told that Friday had been the deadline for best and final offers. This was the first time we had heard anything about a best and final deadline. At no stage during the negotiations were we told that Friday would be the final opportunity to submit our highest offer. We were simply told the sellers wanted time to consider both offers after the Saturday viewing and would update us on Monday. Had we been given the same information, we would have approached the process very differently. When I raised these concerns with Tony, the Evaluations Manager, they were dismissed. Rather than acknowledging that this crucial information had never been communicated to us, he became defensive and focused solely on the fact that we hadn't increased our offer sooner completely missing the point. To make matters even more confusing, after being told on Monday that the sellers had accepted another offer, we asked whether we could increase ours to £491,000. We were told that doing so would be "morally incorrect" because the sellers had already accepted an offer. It is therefore difficult to understand how we can simultaneously be criticised for not increasing our offer sooner, yet also be told it would have been morally wrong to increase it once we were finally made aware of the supposed best and final process. We weren't asking for special treatment. We simply expected a transparent, fairly managed process where all serious buyers were given the same information at the same time. Whether or not we would have secured the property is beside the point. The lack of transparency, inconsistent communication and dismissive handling of our concerns have left us with very little confidence in this agency's professionalism.
We understand how disappointing it is to miss out on a property, particularly in a competitive situation where there are multiple interested parties. In this case, the seller received more than one offer and ultimately chose to proceed with a buyer who had submitted a higher offer following their initial viewing, and later confirmed their position after a second visit. All offers, including your revised offer submitted after the weekend, were presented to the seller for consideration. We note your concerns regarding communication around the process. Our approach is always to ensure buyers are kept informed and given the opportunity to put forward the strongest offer they are comfortable with. At no point were you prevented from increasing your offer, and you did so again after the weekend. We are confident that the process was handled appropriately, although we will reflect on your feedback regarding communication. We wish you the very best and would be more than happy to support you further with your property search.
5/5
TJ was a helpful estate agent, always quick to respond and made the whole process smooth and stress-free
5/5
Spoke with Josie today and she was very helpful and professional. Iam looking forward to working with her to find a property.
5/5
As I was buying a house through Robinson Michael Jackson I decided to use them to sell my house as well. Staff are friendly & welcoming and a special mention goes to Josie for making me feel at ease as I hadn't been in the property market …
5/5
All the lovely guys at this branch have been amazing not to mention flexible and patient. We finaly got out dream forever home.. x
5/5
I had a fantastic experience with this company, especially thanks to Lacey. She was friendly, professional, and incredibly helpful throughout the entire process. Lacey really listened to what I needed and made everything feel smooth and …
5/5
Had a house viewing with Sophia. Very helpful and informative with the property. Wasn’t rushed around the property and was able to take my time. Thank you
5/5
A genuine 5 ⭐️ review, TJ and the team went out of their way throughout the whole process, we would without hesitation recommend
5/5
Really great experience using these guys for my house purchase
5/5
Called up to make an enquiry about a property and spoke to Lacey. She was incredibly helpful and answered all my questions in detail. Would 100% recommend!
3/5
Rating only, no written review.
5/5
Ameera has been a great help in the renewal process of my rental house. I highly recommend them to any person who needs a perfect house to live while in UK.
Thank you for your 5* Review! We will pass on your kind words to Ameera!
5/5
Excellent service and support: professional, efficient, and polite from start to finish. Could not recommend too highly!
Thank you so much, for your fantastic 5-star review! We’re delighted you chose Webbers Estate Agents Ilfracombe and had such a positive experience. Our team prides itself on delivering professional, efficient, and polite service across Ilfracombe and North Devon, so it’s wonderful to hear this reflected in your feedback from start to finish. Your recommendation means a great deal to us and reinforces why so many people trust Webbers Ilfracombe estate agents when looking at houses for sale in Ilfracombe or seeking support with property sales in North Devon. If you ever need any further assistance or advice, we’d be very happy to help. Best wishes, Henry Swain Local Director, Webbers Ilfracombe
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Webbers Estate Agents is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Webbers Estate Agents is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
2023 2 awards RAN Awards 2023 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Webbers Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Bronze, 3 Best in County and 9 Best in Postcode across nine branches.
ESTAS winners in four years, the group and its branches: 2018, 2024, 2025, 2026. ESTAS award winner every year since 2024.
2025 9 Best in Postcode and 1 other award across nine branches ESTAS 2025 winners
2024 1 Silver, 1 Best in County and 1 other award ESTAS 2024 winners
2018 2 Silver, 2 Bronze and 1 Best in County across three branches ESTAS 2018 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Webbers Estate Agents and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 9 Gold across nine branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send Webbers Estate Agents a message.
Bude has the most, with 1,214 reviews rated 4.7 out of 5, followed by Torrington with 620.
The 11 Webbers Estate Agents offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Gold for South West Estate Agency of the Year. The group and its branches have also won 50 other industry awards since 2017.