5/5
Brilliant service from Toby and the team. Very helpful and would highly recommend to other first time buyers.
Agent replied · 14 June 2026
Thank you for posting this review, Tom! We really appreciate it!

Trusted Agent profile · Devon, Somerset and Cornwall
Verified
★★★★★
2,532 reviews across 11 offices and 4 platforms
www.webbers.co.uk/offices/estate-and-letting-agents-in-bude-cornwall
Webbers Estate Agents has 11 offices, in Bude, Torrington, Barnstaple, Minehead, Wiveliscombe, Ilfracombe, Braunton, South Molton, Wellington, Bodmin and Taunton (Devon, Somerset and Cornwall). Together they have 2,532 reviews on four platforms, rated 4.6 out of 5 overall.
2,429
Reviews on Google
All 11 offices
9
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We would like to thank you and everybody at Webbers of Ilfracombe for bringing the sale of our ungalow to a successful conclusion. We were impressed y the ...Read all 2 from sellers
Last week my daughter, Carrie Arnold, took over the tenancy of a home in Barnstaple, through your lettings agency. Carrie gained a post at Exmoor Zoo and had 4 ...Read the review from tenants
Webbers Estate Agents's 11 offices, most reviewed first. Each has its own page.
Showing 2,324 reviews on Google only. Show every review
5/5
Brilliant service from Toby and the team. Very helpful and would highly recommend to other first time buyers.
Thank you for posting this review, Tom! We really appreciate it!
5/5
Jodie and Adrian were fantastic, explained everything to me, very approachable and easy to talk to, nothing was too much trouble. Told me everything I needed to know, very helpful and knowledgeable. Very friendly, professional service.
Thank you very much, Sue, for your fantastic 5-star review and for choosing Webbers Estate Agents Torrington. We are delighted to hear that you found Jodie and Adrian so approachable, easy to talk to and thorough in explaining everything to you throughout the process. At Webbers estate agents in Torrington, we pride ourselves on offering a friendly, professional service and clear guidance at every stage, whether you are looking to sell your home, buy, or explore houses for sale in Torrington and the wider North Devon area. It is great to know that nothing was too much trouble and that you found the team so helpful and knowledgeable. Your feedback really helps to show why so many local clients trust the Webbers Torrington branch for their property sales and advice on the local housing market. If you ever need further assistance in the future, we would be very happy to help. Best wishes, Adrian Hardwick, Local Director, Webbers Torrington
5/5
Lovely team. Kept me updated and always friendly.
Thank you very much, Mary, for your fantastic 5-star review. We are delighted to hear that you found the team at Webbers Estate Agents Torrington to be lovely, friendly and great at keeping you updated throughout the process. Our Torrington estate agents pride themselves on clear communication and personal service for anyone looking to sell their home or explore houses for sale in Torrington and the surrounding North Devon area. Feedback like yours helps to show why so many local sellers and buyers choose the Webbers Torrington branch for their property sales. If you ever need any further assistance with property sales in Torrington or wider North Devon, we would be very happy to help. Best wishes, Adrian Hardwick, Local Director, Webbers Torrington
5/5
Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Thank you for the excellent review. We value our business relationship with you.
5/5
Rating only, no written review.
5/5
Great service and very professional! Thank you so much Natasha.
Thank you very much for your kind review, Anita. Best wishes, Natasha
5/5
We’ve had a fantastic experience with Inter County Bishop’s Stortford. From day one they’ve been extremely professional, helpful, and supportive throughout our move. A special mention to Sam and Katie, who have been absolutely brilliant and made the whole process feel easy and stress-free. They’re always easy to reach and, refreshingly, they actually call you back, something we haven’t experienced with many other agents in the past. Their customer service is excellent; they genuinely listen, take your concerns seriously, and keep you well informed every step of the way. On top of that, they’re easily the friendliest estate agents we’ve come across. In an industry where others can often seem moody or uninterested, Sam, Katie, and the team are approachable, positive, and a pleasure to deal with. We wouldn’t hesitate to recommend Inter County Bishop’s Stortford to anyone moving home.
Thanks for your kind words, Dean. You and your family were an absolute pleasure to work with. We wish you all the best in your new home and as always we’re here if you need us. Best Wishes, Sam, Katie & the team at Intercounty
5/5
Wanted to say a huge thankyou to Doug and Jake for handling the sale of our mums house. Despite it being tinged with sadness, they were kind, professional and always kept us informed. We cannot recommend them enough. Thankyou!
Thank you so much, Laura, for your review and kind words. I’m so pleased we were able to support you during what we know was a difficult and emotional time for you all. Wishing you all the very best. Doug and Jake
5/5
Natasha was very welcoming and patient. She listened to us to understand our situation and gave us helpful advice regarding next steps. She answer our questions and clarified aspects such as appliances needed, maintenance to the garden, access to the garage, etc. All in all a good experience. Thanks Natasha!
Thank you so much for your kind words, Paola. I’m glad you had a positive experience with me. It was an absolute pleasure showing you around. Best wishes, Natasha
5/5
Would highly recommend Natasha Gabbani. Professional and highly attentive in keeping us up to date at all times.Very pleasant to work with.
Thank you so much for your lovely review, Karen. It was a pleasure showing you around the property. Best wishes, Natasha
5/5
Natasha was fantastic during a viewing earlier, friendly, professional, and very knowledgeable. She made the whole experience smooth and enjoyable. Highly recommend!
Thank you for your kind review, Mishel. Best wishes, Natasha
5/5
Great experience with Natasha
Thank you for your review, Lucy! Best wishes, Natasha
5/5
Just purchased our first home. Special mention to Doug and Charlie. Both was really patient and always available to answer every question. Thanks!!
Hi Vale, Congratulations on your first home, thank you for your review and kind words, we really appreciate it! We’re so pleased we could be there for you every step of the way. Wishing you many happy memories in your new home! All the best Doug and Charlie
5/5
Anil was a brilliant agent. He really took the time to sit with us and figure out what we wanted in terms of a house sale and what would work for us. His communication was brilliant and he was very proactive, we really felt as though he would work well with us and sell our home. He also met with us on a weekend, which was helpful and something no other agent did. Highly recommended!
5/5
Found a buyer for the property in a very challenging market. Similar properties had been for sale for up to three years.
Thanks very much for your kind review and best wishes for the future.
5/5
Chelsea and her team were brilliant from dah one , they couldn’t be more helpful and I would 100% recommend them if you were selling or buying a property..👍 …
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
I was shown around by Amelia and she was fantastic. She answered every question I had with confidence and made the viewing feel relaxed and informative. I was very impressed with her service.
5/5
We worked with Muvin Brokerage for our recent house purchase. Everything went smoothly and professionally. Amelia was our go-to agent from viewing to offer to key collection and she was super helpful and efficient. Big thank you!
5/5
We couldn’t be happier with the service we received! From the very first viewing, Amelia was friendly, professional and incredibly knowledgeable. Amelia took the time to answer all our questions, made us feel at ease and never pressured us at any point. Thanks to their support and guidance the house they showed us is now our new home! We are so grateful for their help throughout the process and would highly recommend them to anyone looking to buy!
5/5
I viewed a property with Muvin Brokerage and had a great experience from start to finish. Ameila Dowie showed me around the property and was extremely professional, knowledgeable, and helpful, answering all of my questions clearly and confidently. A special thanks as well to Daniel for following up promptly with a phone call to check if I had any further questions. Excellent communication and customer service throughout. I would highly recommend this estate agent.
5/5
We had a really positive experience selling our property with Webbers. Communication was clear and consistent throughout, and we always felt kept in the loop at every stage of the process. The team were professional, approachable, and proactive in dealing with any questions or issues that arose, which made what can be a stressful process feel much more manageable. We would happily recommend Webbers to anyone looking to sell their property.
Thank you very much, Martyn, for your excellent 5-star review and for choosing Webbers Estate Agents Wellington to handle your property sale. We are delighted to hear that you had such a positive experience with our team. Clear communication and proactive support are central to the service we provide at Webbers Wellington estate agents, and it’s great to know you felt informed and supported throughout every stage of your property sale. Selling a home can often be stressful, so we are pleased that our consistent updates and professional approach helped make the process feel more manageable for you. Your recommendation means a great deal to us and highlights why so many sellers trust Webbers Wellington when looking to sell their home or explore property sales across Somerset. If you need any further assistance in the future or would like advice on the local property market, we would be very happy to help. Best wishes, Tim Bennett Local Director, Webbers Wellington
1/5
unable to cancel, keep getting charged, customer service is useless.
Hi there, Sorry to hear you had a bad experience, which resulted in leaving us a review. We can see your attempt to cancel in January for your last business number with us - and then you did get charged again. We have immediately refunded the amount paid on 19th January. It looks like you had one seat left in your account but the cancellation didn't go through - which has now been processed by you. There is a red 'Cancel' button in the bottom left of your Dashboard, and you can email us/speak to us on Live Chat to cancel your account - there are multiple areas in which you can cancel, but that said - we apologise if you found it difficult. Our Live Chat is available between 9-5pm, Monday-Friday, too, for any issues you may have had during your account. Thank you for using our service over the past year, and apologies if you felt the service fell short of what you expected. We wish you and your business well.
1/5
This is the second google review I have left in my life. I was totally shocked by the treatment I received today by this estate agent. To find the property for the viewing appointment, I first typed the address given on the estate agent's website (Benbrook Court, Plymouth Road, Totnes) into google maps, but it gave no results. Ok, shouldn't be a problem I thought, I'll just use the map they provide on their page. So I got to the exact location they gave, but there was no house by that name. I walked up and down, but no luck. So I phoned the agent, still a couple of minutes early. They were nice enough, and suggested I use street view. I did, from their page, and that showed the house on the opposite side of the street that I was on, but in exactly the place I was at least. However this was not the right address either! Finally they were able to get the agent on site to phone me after I request that he do so or just come out onto the street. He was fairly rude, told me to google something that I could not hear him say, so I asked him to message me it instead. He hung up abruptly. I waited for a minute but with no text, I called him back. He told me he had messaged me and when I said I received no text, he asked me if I had any phone reception - a rather odd question to ask someone with whom you are on the phone! In the end I just walked to the end of the road, still on the phone, and actually found him, 130 yards away from the given location on the website, and up a little side road. (The actual property was even further away). He was extremely unwelcoming and said something about being in a hurry. So I politely said that I was in the right place according to their website, early, did my best, and that I hope he understands it was not my fault I was late. He responded to this with anger, saying I should have prepared beforehand. WOW!!! I was so shocked! I asked him, "Are you really blaming me for being late, when I was early, at the exact place your website gave on the map and street view..." Then he insisted yes it was my fault, I should have googled it. Well, I HAD put it into google maps, there were no results! But he didn't even believe that (not that that should even be relevant since his website gave the wrong map location!), and said angrily something like "Do you want us to let this property to you or not?" (Which seems to me like saying 'Let me abuse you otherwise I won't even show you the property'). I have never received such appalling customer service. It is so very easy to just say "I am so sorry that we provided the wrong location" or something like that. Or even if you really don't want to admit any fault, just "Nice to meet you, glad you finally found me" or whatever. Well, it turns out that this man was actually the boss, Daniel. He handed me off to Mike, who actually showed me around. Mike was fantastic - warm and professional. The polar opposite of Daniel. It saddens me to even write this review but, I guess that's what reviews are for - sharing experiences of a company's service. And since it's his own company, I doubt my report to the company office will go anywhere. I never could have imagined such bad service as this. Update: I have just now seen the reply given below by this company, which includes: "During your recent viewing, our staff member ended the appointment due to inappropriate language." That is an outright lie. The staff member, Mike, was great. I was shown the whole property (which was unsuitable for me - in particular there was no cooker/oven, which he said was 'normal'!). The boss, Daniel, was still hanging around outside by the end of my viewing. So this nonsense about my appointment being ended is a total fiction. Quite sad that the boss would treat a customer so badly and then lie about it to try to look like he wasn't in the wrong, on the internet, though I guess that fits his pattern of behaviour in blaming me for being late after I was in fact early but his own listing gave the wrong location.
Thank you for sharing your feedback. At our agency, we are committed to providing clear information and maintaining a positive and respectful atmosphere during all property viewings. However, we also uphold standards for respectful interactions between clients and staff members. During your recent viewing, our staff member ended the appointment due to inappropriate language. We believe it’s important to foster a respectful environment for everyone involved. As such, we will not tolerate language or behavior that our staff find disrespectful or offensive. We regret that your experience did not go as expected and apologize for any confusion regarding the property’s location. We strive to make viewings as seamless as possible and will review our online directions to avoid similar issues in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Webbers Estate Agents is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Webbers Estate Agents is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
2023 2 awards RAN Awards 2023 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Webbers Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Bronze, 3 Best in County and 9 Best in Postcode across nine branches.
ESTAS winners in four years, the group and its branches: 2018, 2024, 2025, 2026. ESTAS award winner every year since 2024.
2025 9 Best in Postcode and 1 other award across nine branches ESTAS 2025 winners
2024 1 Silver, 1 Best in County and 1 other award ESTAS 2024 winners
2018 2 Silver, 2 Bronze and 1 Best in County across three branches ESTAS 2018 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Webbers Estate Agents and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 9 Gold across nine branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send Webbers Estate Agents a message.
Bude has the most, with 1,215 reviews rated 4.7 out of 5, followed by Torrington with 622.
The 11 Webbers Estate Agents offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Gold for South West Estate Agency of the Year. The group and its branches have also won 50 other industry awards since 2017.