Trusted Agent profile · Devon, Somerset and Cornwall
Verified
★★★★★
2,531 reviews across 11 offices and 4 platforms
www.webbers.co.uk/offices/estate-and-letting-agents-in-bude-cornwall
Webbers Estate Agents has 11 offices, in Bude, Torrington, Barnstaple, Minehead, Wiveliscombe, Ilfracombe, Braunton, South Molton, Wellington, Bodmin and Taunton (Devon, Somerset and Cornwall). Together they have 2,531 reviews on four platforms, rated 4.6 out of 5 overall.
2,428
Reviews on Google
All 11 offices
9
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We would like to thank you and everybody at Webbers of Ilfracombe for bringing the sale of our ungalow to a successful conclusion. We were impressed y the ...Read all 2 from sellers
Last week my daughter, Carrie Arnold, took over the tenancy of a home in Barnstaple, through your lettings agency. Carrie gained a post at Exmoor Zoo and had 4 ...Read the review from tenants
Webbers Estate Agents's 11 offices, most reviewed first. Each has its own page.
Showing 2,323 reviews on Google only. Show every review
5/5
GoogleWe had a great experience working with Sarah. She was very friendly, approachable, and always willing to give helpful advice. We really appreciated her support and professionalism throughout. Very happy with our experience and would definitely recommend her.
Hi Ileana, Thank you so much for your kind words and it was a pleasure working with you throughout the process! Wishing you and your family all the very best in your new home!
5/5
GoogleJamie has been the best estate agent I’ve used by far. He took care of everything, kept me informed all the way, chased things up when needed, did all the viewings & has been an absolute star. He’s always either answered his phone or called me straight back if I’ve had any queries. I’d definitely recommend him if anyone is thinking of selling. Big thanks Jamie!
Thank you so much for the kind words! It was an absolute pleasure working with you and making sure the process went as smoothly as possible. I know how stressful selling can be, so I’m glad I could take some of that weight off your shoulders. Enjoy your next chapter, and thanks again for the recommendation!
5/5
GoogleQuick service and very professional.
1/5
GoogleLike many long-standing customers, we have relied on this software for over 12 years. As mentioned previously, the customer service was once excellent; however, its quality has noticeably declined over the last year or so. I presume this was due to the recent exodus of a number of the key staff. Our primary concern now is the apparent shift in focus toward introducing numerous bolt-ons, presumably to drive additional revenue, at the expense of maintaining and improving the stability of the core system. Today, we once again experienced significant slowdowns at the start and end of the working day, which directly disrupted our operations and prevented us from working efficiently. We previously attempted to transition to an alternative provider, but due to the poor structure and limited export capabilities of the backend data, we were unable to extract critical information. This ultimately resulted in a failed migration attempt. We would welcome a renewed focus on system performance, reliability, and data portability, as these are fundamental to our confidence in the platform which, I'm afraid to say at the moment is at an all time low. update 3/3/26 System down again - 3rd time in the last 2 weeks it has been unresponsive. We haven't been able to do anything for 10 minutes so far and of course can't get through to the support team. It's time Glen realised how badly these outages are affecting our businesses and turns his attention back from making as much money as he can to keeping his core system working - before he loses swathes of his existing customers. Which he will. So many of us are fed up right now.
Hi Debbie, Thank you for your honest feedback, 12 years with us means a lot, and we genuinely value your loyalty. Performance issues are unusual for us, and we're sorry you've experienced some recently, our track record over 12 years speaks for itself. We're in a period of transition, but we're committed to getting back to our best. We've recently appointed a new Operations Manager and are expanding our support team to bring service levels back to the standard you'd expect from us. We're confident you'll start to see those improvements reflected in your day-to-day experience.
5/5
GoogleWe had an excellent experience with the team handling our purchase of a Brockenhurst property. From the initial viewing through to exchange and completion, they were professional, responsive and proactive throughout. What really stood out was their communication and calm persistence in progressing the purchase. They kept all parties aligned, followed up where needed, and ensured momentum was maintained at key moments. Overall an excellent service with particular thanks to Darren and Chris.
5/5
GoogleWhat a great company to deal with always informative and kept up to date with what happening
1/5
GoogleDo not rent from this company. Awful experience, hard to get hold of and don't fix any issues in reasonable time. Rented for 3 years and they tried to get £500 of our deposit after leaving the place professionally cleaned with receipts. Disputed through TDC and got most of it back - don't put up with these people.
1/5
GoogleRating only, no written review.
We believe this review to be false as we have no Jamie’s in our software, emails or call library 🥰 …
5/5
GoogleAlways get any issues booked/resolved . Easily can contact.
Thank you, Kirsty, for your lovely 5‑star review! We’re really pleased to hear that any issues have been quickly dealt with and that you’ve found it easy to get in touch with us. Our team at Webbers Estate Agents Bodmin always aims to provide helpful, reliable support, and it’s great to know this has been your experience. If you ever need anything in the future whether you’re thinking about property sales or houses for sale in the Bodmin area we’re always here to help. Best wishes, Rick Huckle Local Director, Webbers Bodmin
5/5
GoogleGreat service Freddie was quick with responses and very helpful with anything I got stuck on had everything sorted with no stress
5/5
GoogleI had a great experience with Freddie, who helped me find a tenant for my property. From start to finish, Freddie was professional, proactive, and extremely reliable. What stood out the most was his communication, he kept me informed at every stage of the process, providing regular updates and making sure I always knew what was happening. This made the whole experience smooth and stress-free. Freddie was also very efficient in securing a tenant and handled everything with attention to detail and care. I felt confident throughout that my property was in good hands.
Thank you so much for your fantastic review.
5/5
GoogleFreddie was brilliant throughout the process
5/5
GoogleMaintenance, cleaning and service is at top quality. Tough prices are on higher end but everything else compensates for the same . Shay Forbes manages our apartment and his response to any issue is quick and effective. Thanks
Hi Imzzy, We love to hear of a happy resident! Thank you for you the great feedback. … More
5/5
GoogleErjana was so great in helping our family relocate back to London in the Stratford area. Couldn’t be more grateful for helping us find the perfect home for our little family. Thanks so much Erjana for your help once again, you’ve been amazing.
5/5
GoogleKyle is super friendly, helpful and professional
5/5
GoogleTianne was very helpful and transparent during the process, which made our experience finding our new home much easier.
5/5
GoogleWe had a great experience with Kyle when we were looking for a rental property. He was very responsive throughout the process and always worked around our schedule, which we really appreciated. Thank you so much for all your help
5/5
GoogleRating only, no written review.
Hi Rich, thank you for the 5-star google review!⭐- RMJ Chatham
5/5
GoogleTia at RJ Chatham was great, very professional, answered all my questions and made me feel at ease from start to finish
Hi Neil, thank you for this brilliant google review about Tia. - RMJ Chatham
5/5
GoogleThe shear brilliance of Tia was beyond what I could comprehend. She showed exceptional professionalism, splendid and swift skill in the valuation of our property and then wrapped it all up with scintillating survey of the whole building surroundings. Her excellence and dedication to work is simply exceptional. She diligently sent the necessary documents within stipulated time and got everything promptly set up to our amazement. They guide you all through the process without stress or hassles. I score her a million stars as 5 wouldn’t do justice to the awesomeness of her work.
Thank you for this amazing review about Tia! We are so pleased you had an outstanding experience. - RMJ Chatham
5/5
GoogleGreat, friendly, professional service, thanks Tia
Hi Dec, thank you for this 5-star review about Tia! 😊 - RMJ Chatham …
5/5
GoogleFriendly professional estate agents, gave clear procedure and instructions every step of the way.
Hi David, thank you for this great review. We are so pleased youre having a brilliant experience. - RMJ Chatham
5/5
GoogleExcelent service, agent very professional and knowledgeable about property and area. Thank you Kaia 😊 …
Hi Miriam, thank you for leaving this honest and complimentary review about the team. We truly appreciate you sharing your experience with others!🥰 …
5/5
GoogleThanks to Kaia for a smooth viewing in Chatham this weekend! She was punctual and professional, but more importantly, she didn't rush us through the rooms, which made the whole thing feel really relaxed. Kudos 👍 …
Hi Adenrele, thank you so much for sharing your recent experience at a viewing with our viewing guide Kaia - we are so pleased you had a great experience!😊🏡 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Webbers Estate Agents is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Webbers Estate Agents is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 20232023 2 awards RAN Awards 2023 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Webbers Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Bronze, 3 Best in County and 9 Best in Postcode across nine branches.
ESTAS winners in four years, the group and its branches: 2018, 2024, 2025, 2026. ESTAS award winner every year since 2024.
ESTAS awards by year, 2018 to 20252025 9 Best in Postcode and 1 other award across nine branches ESTAS 2025 winners
2024 1 Silver, 1 Best in County and 1 other award ESTAS 2024 winners
2018 2 Silver, 2 Bronze and 1 Best in County across three branches ESTAS 2018 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Webbers Estate Agents and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 9 Gold across nine branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send Webbers Estate Agents a message.
Bude has the most, with 1,215 reviews rated 4.7 out of 5, followed by Torrington with 621.
The 11 Webbers Estate Agents offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Gold for South West Estate Agency of the Year. The group and its branches have also won 50 other industry awards since 2017.
