Trusted Agent profile · Devon, Somerset and Cornwall

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Webbers Estate Agents in Bude, Torrington, Barnstaple and 8 more

4.6

★★★★★ Excellent

2,531 reviews across 11 offices and 4 platforms

www.webbers.co.uk/offices/estate-and-letting-agents-in-bude-cornwall

Webbers Estate Agents has 11 offices, in Bude, Torrington, Barnstaple, Minehead, Wiveliscombe, Ilfracombe, Braunton, South Molton, Wellington, Bodmin and Taunton (Devon, Somerset and Cornwall). Together they have 2,531 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,428

Reviews on Google

All 11 offices

Facebook logo

5.0 / 5

9

Reviews on Facebook

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Webbers Estate Agents's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,323 reviews on Google only. Show every review

5/5

Google

I had a fantastic experience working with Kyle Yousif while searching for my next home. From the very beginning, he was incredibly responsive and proactive, always staying one step ahead and ensuring I had everything I needed throughout the process. His communication was clear, professional, and consistently timely, which made what can often be a stressful experience feel smooth and well-managed. Kyle was attentive, approachable, and genuinely committed to helping me find the right place. Overall, his level of service was excellent, and I’m truly grateful for his support. I would highly recommend him to anyone looking for a reliable and dedicated professional.

Amee · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

Kyle was absolutely great to work with. We were on a very tight timeline just about 1.5 weeks to view the property and move in and he made the whole process smooth and stress-free. He was quick, responsive, and really helpful at every step, making sure everything was sorted in time for our move. We really appreciate his effort and professionalism. Highly recommend Kyle if you’re looking for a reliable and efficient letting agent!

Sejal · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

I found a really nice flat under the help of my agent Tianne! Very patient and helpful

朱小刚 · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

Kyle the agent is great. He is very responsive on WhatsApp and managed to book me in for a viewing the very next day after my inquiry. A smooth and positive experience.

Junyao · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

I spoke to Tianne who has helped me find my ideal flat for the next two year which I’m very happy about, she is very professional, responded quickly on time and always kept my request on mind. I really like her and appreciate her help! She is one of the best agents I have met in London!

Ziyu · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

Kyle was super helpful in showing us around different flats and was very informed, answering all our questions. Maria and Kyle made the whole move in process much easier than it could have been and they were very accommodating. I would 100% recommend JLL as we are very happy in our new home.

Lois · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

We had a great experience with Erjana! As we were relocating and couldn’t do an in-person viewing, she arranged a very helpful online tour and made the whole process smooth. She handled all documents efficiently and guided us clearly on housing and visa requirements. Everything was exactly as shown, and her professionalism made a big difference. Highly recommended!

Anas · 28 April 2026 · Webbers Estate Agents Bude

5/5

Google

I had a great experience with JLL and my letting agent Kyle Yousif. He was so kind and very patient with me as this is my first time moving and it is all very new to me. I would highly recommend both JLL and Kyle. :)

Jacqui · 28 April 2026 · Webbers Estate Agents Bude

4/5

Google

Tia Cole was quite helpful, she provided all the necessary information. Thanks Tia.

Wole · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hello, thank you for leaving this positive review! -RMJ Chatham

5/5

Google

She is so kind and sweet when we were seeing the houses.

E · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Thank you for this great review about a member of staff here at RMJ⭐

5/5

Google

Kiran was absolutely brilliant, gave us space and time to look around the house, super friendly and answered all our questions we had. Really happy and proud of her job and made us feel really comfortable throughout the viewing.

Amy · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Amy, thank you for writing this brilliant review about Kiran! We are so pleased you have had a great experience! RMJ Chatham

5/5

Google

Angela Schoeffer is an amazing person I recommend her for any of your inquiry

Mohammed · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Thank you Mohammed, for mentioning Angela in your 5-star review!🎉 …

5/5

Google

Angela was amazing at keeping me informed during my buying process. She chased up any queries I had and answered promptly.

Julie · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Julie, thank you for this lovely review about Angela, we are so pleased you had a great experience! -RMJ Chatham

5/5

Google

Kiran was prompt and on time, very professional and had good knowledge of the property and local area and was able to answer my questions

Ian · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Ian, thank you for taking the team to leave this great review about Kiran -RMJ Chatham

5/5

Google

Professional, friendly, efficient with excellent communication

Andrew · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Andrew, thank you for this brilliant 5 star review! - RMJ Chatham

5/5

Google

Really great service from start to finish. They were very good at keeping me updated throughout the whole process and handled any issues quickly and professionally. Everything went smoothly through exchange and completion. Would definitely recommend

Jamie · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Jamie, thank you for leaving this great google review about the team - RMJ Chatham

1/5

Google

I had a very disappointing experience with the Chatham branch of Robinson Michael Jackson, specifically with the handling of my purchase by Kiran. As a first-time buyer, I made every effort to carry out proper due diligence, including requesting a second viewing shortly after my offer was accepted. This was not facilitated for several months, despite multiple requests, and even after I had already paid for a survey. This delay meant that when I was finally able to revisit the property, it was very late in the process and close to the seller’s intended completion date. During the second viewing, I identified an issue that required further inspection by a builder, which I had to arrange at short notice and additional cost due to the delays. When raising this, I was met with an unhelpful and dismissive response, being told that my surveyor “should have picked it up,” despite the fact the survey had been carried out months earlier. When I attempted to renegotiate based on professional advice, I felt significant pressure was applied due to the seller’s timeline, culminating in being told “we will not be doing business with you.” This came across as highly unprofessional and inappropriate, particularly given my position in the chain as a first-time buyer. Communication throughout was poor, and there was a lack of consideration for my position in the transaction. The process felt rushed at the end due to earlier delays that were not of my making. I will say that Sam, the branch manager, did step in and made a genuine effort to resolve matters, which I appreciated. However, this does not outweigh the overall experience. Based on my experience, I found the service to be unprofessional, poorly managed, and not supportive of a buyer acting in good faith.

Shai-Malik · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Shai, thank you for your feedback. We are sorry to hear that you were dissatisfied with aspects of your experience. Property transactions can involve multiple parties and timelines that are not always within our direct control, and we do aim to facilitate access and communication as efficiently as possible. However, we regret that in this instance you felt delays and communication fell short of expectations, as this is not the standard we strive to uphold. Your feedback has been noted and will be reviewed with the team. We do appreciate your recognition of Sam’s efforts to assist and will ensure this is shared. RMJ Chatham

5/5

Google

Kiran was amazing . Very detailed, patient and had a good knowledge of the property.

Lateefat · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Lateefat, thank you for sharing this wonderful review about Kiran. We are pleased you have had a great experience. RMJ Chatham

5/5

Google

Tia was fab and had no problem selling our house from our first open day. Angela was great and kept us updated all the way through the selling process. Both, Tia and Angela were very helpful and communicated well. MRJ were recommended to us and did not disappoint. Thank you both and I hope to work together again in the future.

Suzie · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Suzie, thank you for leaving this amazing review with mention of Tia and Angela. We are so pleased you have had a great experience and hope to work with us again. It has been a pleasure working with you this far. RMJ Chatham

5/5

Google

Tia was amazing, so friendly and polite would recommend this branch!

Kasie · 27 April 2026 · Webbers Estate Agents Great Torrington

Agent replied · 27 June 2026

Hi Kasie, thank you for this 5-star review about Tia. We are so glad you had a great experience🎉 …

5/5

Google

Ben was amazing to work with, always very responsive, proactive, and supportive throughout the process.

Léa · 24 April 2026 · Webbers Estate Agents Great Torrington

5/5

Google

Very helpful and friendly service throughout. I would recommend anyone selling a house to chat with this team.

Jax · 23 April 2026 · Webbers Estate Agents Bude

1/5

Google

Truly awful company to do business with. Used them to try and sell our vacant house when we had moved a long way away. When viewings started being cancelled on the booking app we called for an explanation. Can you believe they had lost the house keys! They never called to tell us this, and dare they deny this as phone records proved it. When, where, how long for? They had no answer. They appear to have no key security system in the office. They just asked if we could get some more cut! We requested payment to cover replacement locks I had fitted by a neighbour at cost but all they offered was to get a couple of new keys cut. Not until we had exhausted their complaints system with the next stage going to the Ombudsman, they payed up, and quote " we dont want to waste any more time on the issue" Complaint still lodged with the ombudsman which I cant go into until investigated. Be warned, you sign up with them, you are locked in for 20 weeks unlike other agents where you are free to leave at any time. 20 weeks is a long time to have to stay with a shambles of an outfit. They talk the talk but wow, they are so poor. Total disregard for the the security of our property, losing keys and not changing locks invalidates most insurances. Went to another agent in Thirsk, world's apart in service.Truly awful, they are extremely obnoxious when you make a complaint, especially Andy in Thirsk and the owner Chris. As soon as theres a problem., they show their true colours. Avoid, theres so much better to choose from in Thirsk.

Kevin · 23 April 2026 · Webbers Estate Agents Bude

5/5

Google

Very pleased with the service received from Vanessa and Jolie. Very professional, personal and friendly. I felt they genuinely cared about our property and wanted to find the very best tenants they could. They were extremely thorough throughout and I felt like our property was in safe hands. Thank you.

Hannah · 23 April 2026 · Webbers Estate Agents Barnstaple

Agent replied · 7 May 2026

Thank you so much, Hannah, for your wonderful 5‑star review. We’re really pleased to hear how positive your experience has been with Webbers Estate Agents Barnstaple. It’s fantastic to read your comments about Vanessa and Jolie. Taking genuine care of our landlords and being thorough when finding the right tenants is something the Barnstaple lettings team takes great pride in, so it’s lovely to know you felt your property was in safe and capable hands throughout. Providing a professional, personal and friendly service is exactly what we aim for when managing and letting property in North Devon. Your feedback means a great deal to the whole team and reinforces why so many landlords trust Webbers Barnstaple branch for expert advice on property lettings in Barnstaple and across the local area. If we can ever help with anything further, now or in the future, please don’t hesitate to get in touch. Best wishes, Matt Davey Local Director, Webbers Barnstaple

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Webbers Estate Agents is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

RAN Awards

Webbers Estate Agents is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

ESTAS

Webbers Estate Agents is among the ESTAS 2026 winners.

  • BronzeESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South West

ESTAS 2026: 1 Gold, 1 Bronze, 3 Best in County and 9 Best in Postcode across nine branches.

ESTAS winners in four years, the group and its branches: 2018, 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2018 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

More industry awards: EA Masters

EA Masters

Webbers Estate Agents and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Webbers Estate Agents

Which Webbers Estate Agents office has the most reviews?

Bude has the most, with 1,215 reviews rated 4.7 out of 5, followed by Torrington with 621.

Where are the Webbers Estate Agents offices?

The 11 Webbers Estate Agents offices, by town:

  • Barnstaple: 39-41 Boutport Street, Barnstaple, Devon, EX31 1SA
  • Bodmin: 53 Fore Street, Bodmin, Cornwall, PL31 2JB
  • Braunton: 9 The Square, Braunton, Devon, EX33 2JF
  • Bude: 11 Lansdown Road, Bude, Cornwall, EX23 8BH
  • Ilfracombe: 48 High Street, Ilfracombe, Devon, EX34 9QB
  • Minehead: 9 Floyds Corner, Minehead, Somerset, TA24 5UW
  • South Molton: 1 Broad Street, The Square, South Molton, Devon, EX36 3AQ
  • Taunton: 41/42 High Street, Taunton, Somerset, TA1 3PN
  • Torrington: 17 High Street, Torrington, Devon, EX38 8HN
  • Wellington: 4 South Street, Wellington, Somerset, TA21 8NS
  • Wiveliscombe: 1 Silver Street, Wiveliscombe, Somerset, TA4 2PA
Has Webbers Estate Agents won any awards?

Yes. At the Trusted Agent Awards Night 2026 the group won Gold for South West Estate Agency of the Year. The group and its branches have also won 50 other industry awards since 2017.

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