5/5
GoogleImpressed by the apartment's interior design, warm and homey! Management staff have been very helpful as well, especially Iga and Beverly.
Trusted Agent profile
Way of Life estate agents in London
★★★★★
159 reviews across 2 offices and 1 platform
Way of Life has two offices, all in London. Together they have 159 reviews on 1 platform, rated 4.5 out of 5 overall.
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Our offices
Way of Life's two offices, most reviewed first. Each has its own page.
Latest reviews from every Way of Life office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRH is one of a kind. Top notch facilities, excellent security system, serene environment, friendly neighbors and the staffs are swift and helpful. Iga, Beverly and Ann are doing a great job.
1/5
GooglePlease not to rent here. Their facilities look nice but the flats are poorly built. I live here but my flat meter reading machine is wrong. They mistakenly connected another flat's meter to my flat, which caused my electricity supplier to connect the other house's meter. I asked for their help but they would only tell me that we were communicating but nothing substantial was happening. And we are not the only one with problems on our floor, there are also four other households that I know of. I'm just looking for a solution but no one is helping me. No one told me before moving in that there was something wrong with the property.
Agent replied · 13 June 2024
Hi Yuxin, Thank you for taking the time to leave us with your feedback. We do apologise for any inconvenience caused relating to your electric meter. The onsite team are currently discussing this with the electricity supplier and the principal contractor. As always, we are always available to discuss any matters relating to your tenancy or property. Regards
5/5
GoogleFrom the moment I stepped into Riverstone Heights, I was greeted by its striking beauty and modern design. The co-working spaces are nothing short of impressive. The apartments are modern , spacious and bright. The onsite team are incredibly friendly and helpful. In particular, Iga stood out with her warm personality.
5/5
GoogleThe best Property management team I have ever met. Quick to solve any problem and always nice and kind. The building is well designed and the facilities is great. Newly opened coworking space is a great plus for someone working at home. Design is very modern. The living area is quiet and peaceful. Tesco superstore is located 3 mins away.
5/5
GoogleGreat facilities everything is so sleek and modern. Dishwasher works like a charm. Wish there was resident parking. The design is great all around and the 1 bedroom is perfect for a solo person to be in. Facilities are great and everything (machines) are up to date and of high quality. Great area feels very safe only wish there was 24/7 corner shop nearby. Bin chutes were having a few issues but that's understandable as it is a new development. The apartment is very soundproof. Great onsite team - Special shoutout to the resident host team - Helga , Beverly & Anna!
5/5
GoogleBeverly & Iga were really helpful
5/5
GoogleMy partner and I have lived here since 2021 and we really love it. The staff at Way of Life are always very helpful and the building itself is lovely. I would recommend Vida House to others.
5/5
GoogleRating only, no written review.
1/5
GoogleI lived here for 14 months in the most premium flat that the building had to offer. Since moving out 6 weeks ago they have totally messed my deposit up by switching it into a different Tennants name who hasn’t responded to my requests to release it. They’ve taken the matter very lightly and have done very little to assist me getting £1150 back which I was rely on to move into my new property (which I since lost). On top of this… for the whole of December and January 2021/22 we had no running water approximately 2-3 days a week, I was going to work without a wash or a shower or even brushing my teeth until I got to work… not only did they refuse to offer us anything but they actively denied requests for compensation. The boiler also broke and destroyed lots of my storage cupboard (again, zero offer of compensation) not even an apology. Countless other issues, poor extraction fans meant that paint would continually fall off the ceilings and need to be cleaned up daily. Basically a great building and area but the management company Way Of Life are close to being crooks when it comes to protecting you in terms or living standards and finances. AVOID AT ALL COSTS.
5/5
GoogleWe rented an immaculate apartment in Vida House for a year.. sad that we have to relocate due to work! In comparison to previous experiences, we found the building very well run and the management company are very attentive. The block is safe, warm, has excellent transport links and is very well maintained. Highly recommend living here!
Agent replied · 15 June 2024
Thank you Arthur for the kind words. We are really pleased to hear about your positive experience at Vida House. You will be extremely missed within the building and the whole team wish you all the best.
5/5
GoogleOur time at Vida House has been very pleasant. The interior of the building was just renovated to a high standard, featuring brand-new, secure doors in the hallways and parcel lockers for convenient collection to name just a few improvements. Throughout our tenancy, we felt the building management kept us very well informed and also promptly responded to our queries. Both James and Aimee put an effort in to help us out whenever possible, which is particularly appreciated during the lockdown period. Generally, Vida House is extremely well located, with easy access to Surrey Quays, Canada Water and South Bermondsey Stations. A big Lidl is just a 3-minute walk away. We would recommend renting here to anyone who is interested in decent living and appreciates the proximity to Central London.
1/5
GoogleI rented this place assuming that it would be a pleasant living experience. Unforrunately it turned out to be my biggest renting nightmare. Initially, I thought the occasional fighting neighbours, poorly fitted front doors, thin walls, bad plumbing, insect problems, or been given the wrong meter readings every time I request for an energy reading until I demand a photographic reading (they act like this never occurred, yet have emails to prove my case) my biggest worry. After informing the management of the issues in the building I started having problems with people hacking my laptop and mobile phone. After months of agony going through all the security measures, I started noticing that somebody has been entering the flat that I'm renting whenever I leave. I started putting invisible e traps to catch footprints other than mine. So, after seeing a print in the spray I left on the floor, I searched within my landline calls to see strange numbers. After seeing the evidence I knew I was not imagining things. Yet still no force of entry or missing things. After my cleaned devices being hacked again, I started connecting the dots where this was coming from, my router, which has the details on the back. I started hiding or taking my router with me. Just last week, I hid the router and had the cable loose on the floor when I left, when I got back the cable was plugged into the socket. I immediately called the police and the anti- fraud team. The management acts like nobody has the keys to my flat without their consent and notice to me. Yet, I have never lost a key in my life nor have given it to anybody to enter my flat. The situation of having somebody targeting me, spying on me has caused me so much stress and fear for my safety that I have decided to leave. If this manavement was without blame, they would have tried to release me, but instead trying to squeeze every penny out of me. It's really appalling what kind of treatment they can give to a paying tenant. Let alone if you would be in arrears with them. Mind you they lied about my referencing to force me to pay 6 months rent upfront. As we were in lockdown I had no choice to agree to extend the agreement for another six months, with a promised break clause what is now proving to be a scam. Be careful. The bad ratings on here are not without a cause.
5/5
GoogleThe flat is part of a secure building only accessible by electronic key fob or via the external intercom that is linked to each individual flat. It's is conveniently located with an overground station only five minutes away with good links to Central London. Everything you need is in the local area with a mix of both larger chain supermarkets and smaller independent stores right on the doorstep as well as a shopping centre within walking distance. Building managers James and Aimee are always on site to help with any queries and any day to day problems that occur are usually rectified inmediately. The interior of the flat is very spacious with an open plan kitchen/living room and there is additional storage throughout. Overall it is a great place to live and Way of Life have been incredibly helpful throughout the whole process.
Agent replied · 15 June 2024
Thank you very much for your 5 star review. It is lovely to hear your views on Vida House, and to hear you had a wonderful experience whilst living there. We were really sad to see you leave the building however you know where we are if you are ever looking to rent in area again.
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Way of Life
Which Way of Life office has the most reviews?
London (18 Reed Avenue) has the most, with 128 reviews rated 4.6 out of 5, followed by London with 31.
Where are the Way of Life offices?
The two Way of Life offices, by town:
- London: 50-52 Trundleys Road, Deptford, London, SE8 5EJ
- London (18 Reed Avenue): 18 Reed Avenue, London, E3 3ZB
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