Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
1/5
GoogleAVOID! You're lucky if the roof works in this building, because, despite being new, it is run by the most uninterested of parties, and left to deteriorate rapidly. There is nothing available that is ever promised, so do not expect any services, any staff, anything worth the amount you'll pay, basically. If you have a better choice, for your sanity, pick the other choice. Do not pay to live in this landlocked depression haven, with no greenery and no surrounding community. For the price, you can get much better service and working amenities. Service is poor, nothing works, and nobody is trained or even available to do a thing about it.
Zora Β· 27 November 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 9 December 2024
Hi Zora,
Unfortunately I am unable to locate your details on our system and I believe this review might've been misplaced. Please correct me if I'm wrong, however, this review might be for the Leaside Lock estate team, instead of our block. If this is correct, can we please kindly ask that you remove the review as it is not a reflection of our development.
Thank you
β
β
β
β
β
2/5
GoogleRubbish chute at this apartment has been out of service for the past 3 weeks now and there has been no proactive measures in fixing this. Iβve reached out to the staff at the reception several times, urging them to fix this inconvenience. Quite disappointing as this has been a great inconvenience for all residents.
Arshiya Β· 27 November 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 9 December 2024
Dear Arshiya,
Thanks for reaching out. The bin chute has been out of service due to a damaged part as a result of constant misuse. The team has been working tirelessly to ensure everyone adheres to the rules of the bin chute usage and as soon as the part was replaced, the bin chute system has been placed back into operation.
I am sorry you feel the team and development deserves a 2 star review due to this as it is not a reflection of the team's hard work and dedication to ensure customer satisfaction.
If there is anything we can do for you or should you wish to discuss the above further, please feel free to reach out to us.
Thank you
β
β
β
β
β
5/5
GoogleRating only, no written review.
John Β· 28 October 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
GoogleThe management team is amazing, professional and very responsive!
Jasper Β· 28 October 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
1/5
GoogleRating only, no written review.
Hrushabh Β· 28 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi Hrushabh,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
1/5
GoogleI tried contacting them but no response
Akash Β· 28 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi Akash,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
1/5
Google"Looks perfect from outside, but rotten within." V bad management
Harshad Β· 28 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi Harshad,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
5/5
GoogleI had a fantastic experience renting from Vida House. From the beginning, they were incredibly professional, responsive, and easy to communicate with. They truly care about their tenants and go above and beyond to ensure a comfortable living environment. I would highly recommend renting from them!
Justyna Β· 27 September 2024 Β· Way Of Life London
β
β
β
β
β
1/5
GoogleManagement is worst. Bad communication from their end. Waste of time
Procxx Β· 23 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
1/5
GoogleThe management is not good at all. They take viewings for the aprtments which are already sold out. It's a waste of time to deal with "Way of Life"
Raghav Β· 23 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi Raghav,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
1/5
GoogleI had the worst experience of trust this place for my new rental property like waiting for so many days and every day the management comes and makes a fool of the customers and just try to make changes with their own statement and it led us to waste of our time for finding a place our money to travel their and just because we trusted their words it led us to left with no place at this point of time and had to book an air bnb for my self as i was left on with no place as we had no place to stay at the last moment the worst service company thst can never be trusted please never make yourself to trust this company
Harsh Β· 23 September 2024 Β· Way of Life London (18 Reed Avenue)
Agent replied Β· 23 October 2024
Hi Harsh,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
β
β
β
β
β
5/5
GoogleLived here for 3 years, and have loved every minute.
The best thing about it is the on-site building management - if you have a problem theyβll sort it asap.
David Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleMy husband and I were searching for a home for a year but weβve quickly realised that weβre gonna stay wayyyy longer in Vida Houseπ itβs in an amazing area, close to shops, and the bus stop is literally under my nose. Love it. β¦
Pauline Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleGreat place to live, good location, perfect for everyone!
Gustavo Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleA fantastic building with a super helpful management team. Overall a great place to live!
Ollie Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleLived here for almost a year and the development is great and we have had a good experience! The team are super helpful
Beth Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleI love living in this apartment! Bright and quiet, just what I was looking for.
They accept pets and itβs great!! The service is very fast, maximum 2-3 working days.
Elisa Β· 28 August 2024 Β· Way Of Life London
β
β
β
β
β
5/5
GoogleModern design and fair price. A lot of thanks to the Building manager, Iga, for the help.
Shuang Β· 22 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
Googleπππππ Amazing Service from Helga and Beverly at Riverstone Heights!
I recently moved into Riverstone Heights, and I just have to give a huge shoutout to Helga and Beverly! They made the whole moving process so much easier. From the moment I walked in, they were super welcoming and made me feel right at home.
Helga and Beverly were so patient, answering all my questions (even the millionth one!) and making sure I had everything I needed to settle in. They truly went above and beyond to help me out, and I couldn't have asked for better support during my move.
Thanks, Helga and Beverly, for being so awesome! You guys made my move a breeze. π
ι彩 Β· 22 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
GoogleRating only, no written review.
V Β· 21 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
Googleabsolutely amazing service by beverly, helga and iga. they have been so supportive in assisting with the move in process :)
Simar Β· 18 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
GoogleAmazing building! Itβs been one of the best flats iβve lived in while in London.
Brianna-Samantha Β· 18 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
GoogleNew and cosy building, friendly staff, good views⦠A good place to live!
Onur Β· 18 August 2024 Β· Way of Life London (18 Reed Avenue)
β
β
β
β
β
5/5
GoogleThe connectivity and location are brilliant. A Tesco Superstore, the Underground and Bromley By Bow community Centre. Now a PureGym as well!
Maham Β· 18 August 2024 Β· Way of Life London (18 Reed Avenue)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
