Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTruly can't recommend this building enough! The amenities on the 1st floor and the rooftop are ideal for working from home and there are even bbqs on the roof top to utilise in the summer. The whole building team are really friendly and helpful and run free community events every few weeks which is great. Super easy to get in contact with them if you ever need anything or have a question through a whatsapp chat which is ideal. Special thanks to Darek, Helga, Simona and all of the lovely receptionists :)
Steph · 16 March 2026
★★★★★ 1/5
GoogleAVOID! You're lucky if the roof works in this building, because, despite being new, it is run by the most uninterested of parties, and left to deteriorate rapidly. There is nothing available that is ever promised, so do not expect any services, any staff, anything worth the amount you'll pay, basically. If you have a better choice, for your sanity, pick the other choice. Do not pay to live in this landlocked depression haven, with no greenery and no surrounding community. For the price, you can get much better service and working amenities. Service is poor, nothing works, and nobody is trained or even available to do a thing about it.
Zora · 27 November 2024
Agent replied · 9 December 2024
Hi Zora,
Unfortunately I am unable to locate your details on our system and I believe this review might've been misplaced. Please correct me if I'm wrong, however, this review might be for the Leaside Lock estate team, instead of our block. If this is correct, can we please kindly ask that you remove the review as it is not a reflection of our development.
Thank you
★★★★★ 5/5
GoogleI’ve absolutely loved living here! The amenities are honestly one of the best parts of the building. The gym is fully equipped. The rooftop is incredible, whether it’s relaxing with friends, enjoying the views, or just having some quiet time, it always feels like a little escape right at home.
The co-working spaces have also been a game-changer for me. Everything is always clean, well-maintained, and thoughtfully designed, which makes daily life so much easier and more enjoyable.
It really feels like more than just a place to live, it’s a community. I’m so glad I chose this building and would highly recommend it to anyone looking for a home with amazing amenities.
On top of that, the management team is amazing.
They're responsive, friendly and genuinely care about residents.
Thank you Darek, Kristina, Helga!
Alexandru · 16 October 2025
★★★★★ 5/5
GoogleI cannot say enough good words about the concierge team at River Heights. Amro, Saad, and Helga are simply outstanding. They are always polite, professional, and genuinely kind. No matter the situation, they are ready to help and always go the extra mile , far beyond what could ever be expected from their duties.
Every interaction with them is a pleasure. They create such a warm, welcoming atmosphere in the building that it truly feels like home. Their dedication, attentiveness, and positive attitude make living here an absolute joy.
It’s rare to meet people who consistently combine professionalism with genuine care, but Amro, Saad, and Helga do exactly that every single day. Because of them, River Heights is not just a place to stay, it’s a community I’m proud to recommend to anyone.
Tatiana · 21 August 2025
★★★★★ 5/5
GoogleLiving at Riverstone Heights has been a great experience so far. The building is always clean, quiet, and well-managed. The amenities like communal spaces are really impressive, and everything feels safe and secure.
One person who’s been especially helpful is Saad, always friendly, professional, and ready to help with anything. Whether it’s a parcel issue or general support, Saad really makes a difference in the building.
Highly recommend Riverstone Heights if you’re looking for a comfortable and well-run place to live.
Mr · 13 June 2025
★★★★★ 5/5
GoogleI really enjoyed my stay here. The apartment is well furnished, contemporary and has a good view of the 19 th floor. The venue was strategic and all was fine. Communication was easy and easy cheque-in. I especially want to thank Saad for his kindness and help, he was very friendly and made everything simple. Certainly a nice experience.
K · 26 November 2025
★★★★★ 5/5
GoogleMagnificent living experience. The team and all the management staff are so welcoming and professional at all time with the warmest hospitality, always so warmly-attentive, receptive, friendly and more than considerate and supportive in accommodating anything residents need in the most efficient and responsive manner. The common space amenities of the apartment building are stunning to say the least, with plenty of beautiful and dazzling common space facilities of stylish, exquisite modern designs for residents to enjoy the space to live, work, relax and socialise. Here I feel a lovely sense of community at Riverstone Heights, which is very heartening. There are also a lot of social events well-organised and hosted regularly and exclusively for residents to enjoy a delightful time and forge lovely bondings together for a rewarding living experience, and for us develop a sense of belongings. Always make me feel like home. The apartment aspect itself for me is awesome and amazing. The flat amenities, interiors, furnishings and the overall apartment environments come in with the best standards and qualities - spacious, well-maintained and well-equipped in all aspects and always best attended-to for me to feel very tranquil, comfortable and cozy to live in. Security and safety management is top-notch in all rounds and I always feel very safe, homely and enjoyable living here. Would highly recommend to anyone who are interested in seeking an exquisite renting and living experience and want to feel homey. The commute is very convenient as well. Location is superb and the overall living environments and experience are simply marvellous and wholesome🩷.
Amy · 27 December 2024
★★★★★ 5/5
GoogleHelga has been incredibly friendly and helpful since day one. She is always on top of everything and goes out of her way to make sure things are handled quickly and efficiently. she’s always reliable and easy to talk to. It’s reassuring to know that she’s the one looking after things here.
Dilara · 16 October 2025
★★★★★ 5/5
GoogleI just moved in within a month. I really enjoy the shared spaces in the building as well as the friendly reception staff. They always respond quickly and are happy to help. I especially want to thank Darek for fixing my underfloor heating the very next day after I reported the issue.
Janice · 16 October 2025
★★★★★ 5/5
Google🌟🌟🌟🌟🌟 Amazing Service from Helga and Beverly at Riverstone Heights!
I recently moved into Riverstone Heights, and I just have to give a huge shoutout to Helga and Beverly! They made the whole moving process so much easier. From the moment I walked in, they were super welcoming and made me feel right at home.
Helga and Beverly were so patient, answering all my questions (even the millionth one!) and making sure I had everything I needed to settle in. They truly went above and beyond to help me out, and I couldn't have asked for better support during my move.
Thanks, Helga and Beverly, for being so awesome! You guys made my move a breeze. 🙌
金彩 · 22 August 2024
★★★★★ 5/5
GoogleExcellent experience in living in this building, friendly services and good amenities for work. Everything is very convenient and walkable shops and supermarkets. Love the fantastic services that Kristina provided to me and very grateful for her professional and thoughtful work.
Linhui · 29 November 2025
★★★★★ 5/5
GoogleI had a very good experience with the management team at Riverstone Heights. Kristina was always patient, responsive, and helpful in solving my issues quickly. She kept me updated and made sure everything was working fine. Really appreciate the professional and friendly service. Highly recommended!
Cai · 16 October 2025
★★★★★ 5/5
GoogleBeautiful building with great amenities and loads of space! The team got us in to view at very late notice and were so helpful. Big thanks to Ernie and Kristina :)
Paige · 27 November 2025
★★★★★ 1/5
GoogleI had the worst experience of trust this place for my new rental property like waiting for so many days and every day the management comes and makes a fool of the customers and just try to make changes with their own statement and it led us to waste of our time for finding a place our money to travel their and just because we trusted their words it led us to left with no place at this point of time and had to book an air bnb for my self as i was left on with no place as we had no place to stay at the last moment the worst service company thst can never be trusted please never make yourself to trust this company
Harsh · 23 September 2024
Agent replied · 23 October 2024
Hi Harsh,
Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business.
As always, we are always available to discuss any matters relating to your requirements via email or in person.
Thank you again for leaving us your feedback.
★★★★★ 5/5
GoogleRiverstone Heights is a great well managed safe contemporary building.
Designed by the Soho House Design studio.
The Sky Garden and residents lounge on the 27th Floor has the most incredible …
Michael · 16 October 2025
★★★★★ 5/5
GoogleI lived here for almost two years, and it was a very comfortable and memorable time; it's the kind of place I most want to return to. The building is well-managed, with complete and beautiful facilities. During my long stay in apartment 1B, I never had any problems with bugs or rats; it was incredibly clean. It's very close to the subway and bus stations. In short, it's a great place. If I had more money, I probably would have stayed here indefinitely. I miss it…
Christa · 16 October 2025
★★★★★ 5/5
GoogleIt’s a safe and welcoming environment where everyone in the building is always willing to help, especially Helga, who consistently goes above and beyond for residents and greets everyone with genuine kindness.
Paulina · 16 October 2025
★★★★★ 5/5
GoogleI’ve had such an awesome experience with Way of Life and their team. Big thanks to the recruitment department, they’ve clearly done a great job choosing the right people. Every time I’ve been in touch, the communication has been quick, professional, and super helpful.
I’ve spoken with Kristina, Helga, and Darek, and they’ve always been on top of things, sorting out any questions or issues I had without a hitch. They’re not just great at what they do, they’re also genuinely friendly and easy to talk to. I’m honestly really impressed and grateful
Vishma · 22 July 2025
★★★★★ 1/5
GooglePlease not to rent here. Their facilities look nice but the flats are poorly built. I live here but my flat meter reading machine is wrong. They mistakenly connected another flat's meter to my flat, which caused my electricity supplier to connect the other house's meter. I asked for their help but they would only tell me that we were communicating but nothing substantial was happening. And we are not the only one with problems on our floor, there are also four other households that I know of. I'm just looking for a solution but no one is helping me. No one told me before moving in that there was something wrong with the property.
Yuxin · 14 April 2024
Agent replied · 13 June 2024
Hi Yuxin,
Thank you for taking the time to leave us with your feedback. We do apologise for any inconvenience caused relating to your electric meter. The onsite team are currently discussing this with the electricity supplier and the principal contractor. As always, we are always available to discuss any matters relating to your tenancy or property.
Regards
★★★★★ 5/5
GoogleThe best Property management team I have ever met. Quick to solve any problem and always nice and kind. The building is well designed and the facilities is great. Newly opened coworking space is a great plus for someone working at home. Design is very modern. The living area is quiet and peaceful. Tesco superstore is located 3 mins away.
Jeff · 14 April 2024
★★★★★ 5/5
GoogleI stayed in the guest house with my wife . It's like a five star suite . The managing staff was very friendly and helping . They made sure that we were comfortable . The amenities - Kitcenette, bathroom , living room were well stacked . wifi worked full speed . We couldn't have been more comfortable . I'd love to be back and I recommend my friends to go and stay there . Train station , Bus stand , Grocery stores are all a stone throw distance .
Sanjay · 27 May 2025
★★★★★ 5/5
GoogleWe moved into Riverstone Heights August last year and have had a wonderful experience. The co-working space is excellent, perfect for anyone working from home. The views from the communal areas and our balcony are stunning. Highly recommend! Iga and the whole team have been very helpful throughout my tenancy!
Iga has been really helpful :D
Leerock · 23 May 2024
★★★★★ 5/5
GoogleKristina was very friendly, helpful, and communicated everything clearly. Really kind and easy to work with.
Bediz · 16 October 2025
★★★★★ 1/5
GoogleManagement holds double standards depending on how long you live here
Dodo · 26 March 2026
Agent replied · 16 April 2026
Dear Dodo,
We take feedback seriously; however, we’re unable to match your name with any records at Riverstone Heights, Block D. It’s possible there may have been a mix-up with the building.
Please feel free to reach out to us directly at riverstoneheights@wayoflife.com so we can look into this further and help resolve any concerns.
Kind regards,
Riverstone Heights Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.