Trusted Agent profile · London
★★★★★
128 reviews across 1 platform
18 Reed Avenue, London, E3 3ZB
Way of Life's office in London, at 18 Reed Avenue, is rated 4.6 out of 5 across 128 reviews on 1 platform, including 128 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI’ve really enjoyed living in this apartment. The staff are very patient and always willing to help resolve any issues. There are also small community events from time to time, which make the living experience more enjoyable. The study rooms are comfortable and provide a great environment for focusing. Overall, it’s been a very positive experience.
5/5
GoogleI would like to especially highlight Saad, who has been incredibly helpful and supportive throughout my experience. He is always responsive, professional, and genuinely cares about residents.
5/5
GoogleA warm apartment. Daily life is convenient. Bus station, underground and a large supermarket just walk in 5 minutes. The apartment is excellent and the management service is immediate and nice at all the times. Iga is a professional and responsible manager of the apartment.
5/5
GoogleConcierges are lovely, they have great events every now and then and the shared spaces are very cosy and welcoming.
5/5
GoogleLove Saad & Helga! The staff are so friendly and helpful really go out of their way to not just do their job but be people that brighten your day!!!
5/5
GoogleI have been staying at this accommodation for a year now and I have zero complaints till date. It is extremely safe, the connectivity is very good to all parts of London. It has a tesco superstore and Sainsbury’s at 2 mins walk. Apart from this, the staff is extremely friendly and helpful. All of my emails were answered within the day which is wonderful. Iga especially has been very helpful and replied promptly to any queries one might have. The coworking areas and other common spaces are very well maintained and are just beautiful. I would definitely recommend this accommodation to anyone looking for a safe and beautiful home in London. :)
5/5
GoogleI had an exceptional experience working with Way of Life to find my rental property. From our initial conversation, their professionalism, attentiveness, and dedication to helping me find a home that suited all my needs were evident. Their deep knowledge of the rental market and keen attention to detail made the entire process seamless and stress-free. The property I rented, Riverstone Height, is fantastic. It’s well-maintained, located in a vibrant neighborhood, and offers all the amenities I was looking for. The Way of Life team was always available to answer my questions and provided valuable insights that helped me make an informed decision. Their prompt communication and support throughout the rental process were truly commendable. I highly recommend Way of Life for anyone seeking rental properties. Their exceptional service and commitment to client satisfaction set them apart. I’m extremely happy with my new home at Riverstone Height and the outstanding service I received.
5/5
GoogleI had a great experience working with Iga at Riverstone Heights. She was always professional, responsive, and very helpful throughout the tenancy. Iga made the process smooth and stress-free. Highly recommend!
5/5
GoogleAmazing staff and an amazing building too loved our flat alot
5/5
GoogleI previously lived at Riverstone Heights with Way of Life, and I had a very positive experience during my time there. The building was well-managed and always kept in great condition, which made it a very comfortable place to live. …
5/5
GoogleA beautifully designed and impeccably maintained property. The building offers every amenity one could hope for, and the view is exceptional. 😍 Thank you, Darek, for the tour. Keep up the excellent work! …
5/5
GoogleGreat facilities everything is so sleek and modern. Dishwasher works like a charm. Wish there was resident parking. The design is great all around and the 1 bedroom is perfect for a solo person to be in. Facilities are great and everything (machines) are up to date and of high quality. Great area feels very safe only wish there was 24/7 corner shop nearby. Bin chutes were having a few issues but that's understandable as it is a new development. The apartment is very soundproof. Great onsite team - Special shoutout to the resident host team - Helga , Beverly & Anna!
5/5
GoogleHighly recommend this place, staff is nice and friendly, the building is managed well, and the flats are comfortable to live in.
5/5
GoogleKristina and the reception team show the profession of managing issues with residents, they act swiftly to solve a lot of queries and problems, it’s a pleasure to live in such a beautiful places with professional staff. 👍👍 …
5/5
GoogleModern and clean apartment. Ideally located near the subway for easy access to the city center. Despite its central location, it's quiet. Supermarket right next door. Friendly staff at reception and a smooth check-in/check-out process.
5/5
GoogleLoveliest place to stay! It’s in a great & convenient location! Ernie who was the receptionist was absolutely lovely! Also very helpful! God bless him for his kindness :) Definitely looking to move here!
5/5
GoogleExcellent communication and intercations with staff who manage the building. Apartments are reasonably priced for size, great amenities (coworking spaces, residents lounge and rooftop terrace), and location is well connected with several public transport options nearby.
4/5
GoogleReally nice development with great shared amenities.
5/5
GoogleHave been living here for a while and quite enjoying the experience. Facilities are nice and the staff are all very friendly and approachable, especially Iga!
5/5
GoogleRiverstone heights is an excellent site with nice views. Special shoutout to Beverly who is an amazing resident host at Riverstone heights.
5/5
GoogleSaad is really nice！ always helpful and friendly！
1/5
GoogleThe management is not good at all. They take viewings for the aprtments which are already sold out. It's a waste of time to deal with "Way of Life"
Hi Raghav, Thank you for taking the time to leave a review. It is disappointing to hear that you have not enjoyed your experience at Riverstone Heights, however, we will certainly take your feedback on board as customer service is at the forefront of our business. As always, we are always available to discuss any matters relating to your requirements via email or in person. Thank you again for leaving us your feedback.
5/5
GoogleI have delivered the parcel twice, and on both occasions the receptionist, Ereni, was professional, humble, and consistently polite with everyone.
5/5
GoogleImpressed by the apartment's interior design, warm and homey! Management staff have been very helpful as well, especially Iga and Beverly.
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