Trusted Agent profile
★★★★★
271 reviews across 2 offices and 3 platforms
Village Properties has 271 reviews across two offices (Tilehurst and London) and three platforms, rated 4.6 out of 5 overall. Village Properties has the most, 270. Checked 9 October 2026.
240
Reviews on Google
All 2 offices
29
Reviews on Facebook
All 2 offices
2
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Village Properties's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVillage properties are excellent!! They are always efficient, reliable and communication is on point. Nikki is exceptionally outstanding as always. I would definitely recommend village properties and will use them again in the future.PositiveResponsiveness, Professionalism
4/5
GoogleLiked dealing with Village Properties from the start. Had a good feeling when they came to value my house and had very good communication from them throughput the whole process. Would recommend them if you are selling a property.PositiveQuality, Professionalism
2/5
GoogleRating only, no written review.
5/5
GoogleEverybody involved in the house sale were great. Village properties were prepared to take on a house that had an unusual situation and despite numerous setbacks were supportive and went out of their way on many occasions to assist me.
5/5
GoogleI was recommended to use Village Properties as the agents to use to sell my house. Dealing with VP was an absolute pleasure and the whole team worked tirelessly to get us across the line. The sales team got the house sold within two weeks, …
5/5
GoogleI have rented through Village Properties now for around 5 years and they have been brilliant. Any problems have been sorted straight away. Easy and great communication. Have been nothing but supportive also with any moves etc. Nikki is fantastic and goes above and beyond. would 100% recommend renting through Village Properties
5/5
GoogleSarah-Jane, excellent customer support! Recommended.
1/5
GoogleAvoid Village Properties at all costs!!! The service from the Village Properties Sales Team is absolutely horrible!! Village Properties was very quick to reject the offer in 30 min with email communication. they give you false hopes of buying process. I completely understand that it's not entirely up to the agency for rejection or acceptance but in this case they were to blame as they kept my last offer for nearly one month , and then said, I will be the first one to receive call from agency , if any response comes from Owner. I did not get any rejection call or email. when I chased village properties then found that property status is SOLD STC..I had experience with Haslam in the past and they were very very professional and kept transparency with buyers . If you are a serious buyer then avoid Village property and save your valuable time… you wont get anything apart from weird excuses from this Agency.
5/5
GoogleI would just like to say a massive thank you to everyone involved. You made a very stressfull process alot easier, thank you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional and friendly , always on hand to answer questions and deal with any issues, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleSelling during the stamp duty incentive period had problems in the chain of professional services [local searches, solicitors], BUT not Sarahjane and her team at VP. There was communication [which I value] with the team at VP. Also great value for the sale.PositiveResponsiveness, Value
5/5
GoogleA positive experience after living in the same house since 1986 so nervous of how selling a house has changed. James visited put the house on the market and within a week it was sold to a First Time Buyer who completed within 2 months so a very painless exercise. I was kept informed of what was happening and the recommended conveyancer was thorough and a good price.PositiveQuality
5/5
GoogleVillage Properties were fantastic. The communication was superb. Made buying our first home a breeze!!! Would definitely recommend using them for buying and selling! Thank you so much for helping myself and my partner making it a nice experience for purchasing our first home together.PositiveProfessionalism
5/5
GoogleI have nothing bad to say about my experience using Village Properties. Up front, open and honest. Worked really hard with a difficult transaction and kept me fully informed throughout. I also used the solicitor recommended by the VP team, who was also excellent. Thanks to all the team for making the stressful process of house selling and buying a lot easier.PositiveResponsiveness, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe mainly dealt with Mary Jane she was lovely and helped us with all the necessary information, fast and reliable during the buying process! Thanks 😊 …
1/5
GoogleWe are absolutely disappointed in the agency. Awful service when the agency let owners and buyers down rushing for the first good deal. We went to view a house on Saturday (which was Easter holiday), absolutely loved it! we were getting our papers ready for Tuesday, as Monday was a bank holiday as well. We also sent an email to the agent letting them know about our upcoming very reasonable offer (above the guide price!!) they didn’t even share it with the owner, however we were first time buyers with no chain and good amount of money in cash. They let the owner accept the first good offer and sold the property the same day. A good agency would never sell a house with a great potential that quickly. They would wait for better deals at least for a few days. We are gutted, because we were ready to negotiate! Owners would get more and we would get a perfect house we dreamed of! Never using the agency again, they neglect people and great offers and only work for their own profits!
5/5
GoogleThe team are very helpful and nothing was too much trouble. Every question was answered and the whole team were professional and friendly. I will very happily be singing my praises to my friends and family
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Village Properties has 271 reviews across its two offices, rated 4.6 out of 5 overall: 240 on Google, 29 on Facebook, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Village Properties has the most, with 270 reviews rated 4.6 out of 5, followed by Village Properties with 1.
Village Properties, 92 School Road Tilehurst RG31 5AU; Village Properties, Mortlake Business Centre, 20 Mortlake High Street SW14 8JN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.