5/5
GoogleHighly recommended! Holly ,she is extremely helpful and provides clear, detailed explanations about the property.
Agent replied · 24 December 2025
Thank you so much! Holly will so glad to hear your feedback
Trusted Agent profile
THINK Estate Agents in Newton-le-Willows and St. Helens
★★★★★
846 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 846 reviews on two platforms, rated 4.9 out of 5 overall.
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Our offices
THINK Estate Agents's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every THINK Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleIn response to the reply: I knew this property was sold. I was using this as an example. The problem is that there are never any pictures of the rooms without AI. So whilst it might seem like a good idea to add furniture so that potential buyers can visualise, maybe provide the original photos too to actually be able to see what the properties look like. The issue with AI is that not only is it adding furniture, it’s also ironing out flaws with the property which might be useful to see before bothering with an in person viewing? Uses AI on photos. Huge disappointment when you’re trying to look at a property and can’t even see what it truly looks like. AVOID!
Agent replied · 12 November 2025
Hi Helen, I’m sorry to hear you felt disappointed. Just to clarify, we only ever use AI or virtual staging to add furniture so people can visualise how a space might look furnished, we never alter the structure, layout, or décor of a property. The home you mentioned has actually already sold, and the buyer told us they loved how the photos helped them imagine the space and plan their move We appreciate your feedback and will make sure this is made even clearer in future listings.
5/5
GoogleThey have been amazing, if ever I have needed anything they are there, either by phone, text or email and they answer quickly. We have been in our home 15 yrs this coming April... our home. Thank you Jade @ Think for all your help!
5/5
GoogleMoving home after 25 years is a significant life change and the prospect felt daunting. Both my husband and myself were scared,nervous and petrified of making the wrong choices even though we both knew it was time to downsize and futureproof. We have just moved into our new property and have Sharon to thank for playing such a big part in our journey🙏From the moment we met her and I explained how nervous were felt in choosing a suitable property Sharon promised us that she would always be totally honest and upfront with us and my goodness did keep to that promise! Sharon always responded swiftly to any messages, kept us updated throughout the purchase and we never felt that anything was too much trouble. We have had an excellent experience of Think Estate Agents and would highly recommend them. One last word a big thank you also to Matthew for looking after us from time to time. In fact everyone we have come across has been helpful and courteous.
Agent replied · 12 November 2025
Many thanks Helen for your wonderful review, we hope you'll be very happy in your new home, and we're glad that Sharon made the experience worthwhile for you.
5/5
GoogleWe recently purchased a house being sold by THINK and our experience of dealing with them from our initial viewing through to completion of sale has been fantastic. We need to give special thanks to Matt, he went above and beyond to chase things up and keep us updated. He was always very polite and friendly when speaking to him on the phone. All the other staff were friendly and helpful too. I would definitely recommend using THINK estate agents.
5/5
GoogleEveryone has been so helpful throughout my whole house buying ordeal. Matt with my first attempt and Sharon with my final purchase. Always easily contactable and go out of their way to try and make sure everything goes as smooth as possible
5/5
GoogleHello I would like to thank Sharon at Think estate agent for making me smile I love my new home I can not Thankyou enough Sharon you have been there every step of the way. Thank you so much.
Agent replied · 12 November 2025
Thanks`VIKKI. I’m sure this will be mean the world to Sharon. She is awesome and we value her very much.
5/5
GoogleI recently purchased a property through Think estate agents and can’t fault the service. From the initial viewing to the handling of the purchase by Sharon, I was very impressed with how helpful and informative they were and the effort that was made to keep the purchase moving smoothly. Would highly recommend.
Agent replied · 12 November 2025
Many thanks. Sharon is one of our most valued members of staff
5/5
GoogleJust sold and bought with Think! In Newton-Le-Willows, I've had a wonderful experience, Sharon especially has been incredible, she gave me a sneak peak of the property I ended up buying and I fell in love with it as soon as I walked in. The sales team were fantastic, the production of the photos, videos and reels was top class. The whole communication between buyers and sellers and solicitors was seamless. I can't thank them enough for making what was an incredibly emotional and stressful move a little easier.
Agent replied · 12 November 2025
Many thanks Tan for your kind words, it was a pleasure helping you through the process and we hope you'll be very happy in your new home.
5/5
GoogleJade is amazing ! Such a lovely lady, very accommodating. Made me feel at ease with any questions I had , and very professional. The whole process, from start to finish, has been a very smooth and easy transition. What helps, is that Jade is very welcoming and friendly. Her whole approach is just lovely. Treasure her, she is an asset to you team 😊
Agent replied · 12 November 2025
Many thanks for your kind words, Jade is one of our Crown Jewels ! I'm sure she'll be thrilled to read this.
5/5
GoogleSharon was absolutely brilliant throughout the entire process of selling our home. Although the sale fell through a few times, through no fault of hers, she remained calm, supportive, and professional every step of the way. She kept us constantly updated, chased things up quickly, and genuinely cared about helping us get across the finish line. Her communication and positivity made a stressful situation so much easier to handle. We’re so grateful for all her hard work and can’t recommend her highly enough.
Agent replied · 12 November 2025
Absolutely made up to read this, thank you so much. 🌟 Sharon will be over the moon with your feedback. Even when a sale hits bumps (through no fault of yours or ours), her calm head, quick updates and relentless chasing are exactly what we aim for at THINK. I’m glad her communication and positivity helped take the stress out of it. We’re really grateful for your recommendation and for sticking with us through the twists and turns.
5/5
GooglePerfect visit from Jade, always polite, helpful & friendly
Agent replied · 24 December 2025
Thank you Ian! Jade will be so glad to hear the positive feedback
5/5
GoogleHolly is an asset to think. She is so friendly, professional and efficient and I feel very lucky to know she’s on hand for any problems.
Agent replied · 24 December 2025
Thank you very much Jess! Holly will be thrilled to hear
5/5
GoogleRating only, no written review.
Agent replied · 24 December 2025
Thank you
5/5
GoogleJade was really professional and helpful, thanks Jade!
Agent replied · 24 December 2025
Thank you so much! Jade will be really pleased to hear the feedback
5/5
GoogleRating only, no written review.
Agent replied · 9 October 2025
Thank you for your review 😊 …
5/5
GoogleAn absolute pleasure to work with! The marketing was second to none, and I received an over the asking price offer within just three days of listing. Communication and professionalism were fantastic throughout the entire process, I couldn’t have asked for a better service. Highly recommended!
Agent replied · 9 October 2025
Thank you so much for your amazing review! We’re delighted the marketing delivered such a quick and successful result for you, and it’s wonderful to hear you felt supported with great communication throughout. Your recommendation means the world to us, we really appreciate it!
5/5
GoogleRating only, no written review.
Agent replied · 9 October 2025
Thank you so much for the 5 stars! Your support really means a lot to us. ⭐️
5/5
GoogleGood company
Agent replied · 9 October 2025
thank you very much for your review
5/5
GoogleFantastic team at Think rentals. Always quick to communicate with me and organise solutions for my rental property. Thanks again and keep up the good work
Agent replied · 9 October 2025
Thanks Alison so glad to have you as a Landlord 😊🏡 …
5/5
GoogleHave used think estate agents for several transactions and have been speedy efficient and stayed in contact throughout the process. If I’m ever looking to sell it would be a no brainer.
Agent replied · 9 October 2025
Thank you so much Joe looking forward to working with you on many more deals
5/5
GoogleJack at THINK was one of three estate agents to value our property, despite not being the cheapest option, I was assured the THINK team were adequetly incentivised to get me the most value for my property. After being on the market for only 3 days, THINK called me with a cash offer at asking price. Everything was managed by the app, and through WhatsApp. Selling a home is stressful… or supposed to be, if the only stress you want is selling your house TOO quickly. Then THINK are perfect. Very very happy with the service.
Agent replied · 9 October 2025
Thank you so much for taking the time to share such detailed feedback! We’re thrilled to have achieved a great result for you so quickly. It’s lovely to hear you found our app and WhatsApp updates made the process smooth and stress-free. We really appreciate your trust in choosing THINK, and we’re delighted you’re so happy with the service.
5/5
GoogleMake renting my house out really easy and stress free
Agent replied · 9 October 2025
Thanks so much for your review! We’re really glad to hear the process felt easy and stress-free, that’s exactly what we aim for. We appreciate you trusting us to look after your property.
5/5
GoogleGreat agent, sold our house in a matter of days over the asking price. Jack, Hannah & Matt were always on hand to help with any updates and questions. Will be using them again in the future and would definitely recommend.
Agent replied · 9 October 2025
Thank you for such a brilliant review! We’re so pleased we could get you a fantastic result so quickly. Jack, Hannah and Matt will be thrilled with your feedback, they’re always happy to go the extra mile. We really appreciate your recommendation and look forward to helping you again in the future!
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Questions about THINK Estate Agents
Which THINK Estate Agents office has the most reviews?
Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 379.
Where are the THINK Estate Agents offices?
The two THINK Estate Agents offices, by town:
- Newton-le-Willows: 32 Bridge Street, Newton-le-Willows, WA12 9BA
- St. Helens: 245 Clipsley Lane, Haydock, St. Helens, WA11 0JG
Has THINK Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Newton-le-Willows won Gold and St. Helens won Trusted Agent.
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