Trusted Agent profile

THINK Estate Agents reviews

★★★★★ Excellent

331 reviews across 2 platforms

245 Clipsley Lane, Haydock, St. Helens WA11 0JG

THINK Estate Agents's St. Helens office at 245 Clipsley Lane is rated 5.0 out of 5 across 331 reviews on two platforms, including 270 Google reviews rated 5.0. The 61 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards THINK Estate Agents won in 2026. Checked 9 October 2026.

Google logo

5.0 / 5

270

Reviews on Google

This office

Facebook logo

5.0 / 5

61

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for THINK Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St. Helens office, from every platform, shown as written. First names only.

5/5

Google

Think are Outstanding! Jade made the whole process of finding a new tenant for my property a breeze. I received regular updates of viewing appointments and detailed feedback, I was spoiled for choice of which tenant to choose but again with Jades’ expertise she helped me make the right choice and both myself and the tenants are delighted with the service. Thanks Jade and Team Think. We know where you are if we need you 👍🏻

Nic · 16 February 2026

Agent replied · 16 April 2026

hank you so much for the fantastic review! We’re absolutely delighted to hear how smooth and stress-free Jade made the whole tenant-find process for you. Regular communication, detailed feedback and expert guidance are exactly what we aim to deliver, so it’s great to know you felt supported every step of the way. We’ll be sure to pass your kind words on to Jade and the wider team, and of course, we’re always here whenever you need us in the future. Thanks again for choosing THINK! 👍🏻

5/5

Google

Jack at THINK was one of three estate agents to value our property, despite not being the cheapest option, I was assured the THINK team were adequetly incentivised to get me the most value for my property. After being on the market for only 3 days, THINK called me with a cash offer at asking price. Everything was managed by the app, and through WhatsApp. Selling a home is stressful… or supposed to be, if the only stress you want is selling your house TOO quickly. Then THINK are perfect. Very very happy with the service.

Matt · 25 September 2025

Agent replied · 9 October 2025

Thank you so much for taking the time to share such detailed feedback! We’re thrilled to have achieved a great result for you so quickly. It’s lovely to hear you found our app and WhatsApp updates made the process smooth and stress-free. We really appreciate your trust in choosing THINK, and we’re delighted you’re so happy with the service.

5/5

Google

Professional and kind throughout the whole process. Application is easy and streamline, referencing made me sweat a little, but it was all in my head. Overall positive impressions from THINK. Year and a half later edit. Jade Maguire is a superstar of customer service: quick to respond, fast to organise jobs and chase up contractors. She even makes regular property checks pleasant. Best renting experience in my life so far ))

Jurijs · 3 December 2025

Agent replied · 16 April 2026

Thank you so much for this fantastic review, and for coming back to update it after a year and a half, that really means a lot to us! We’re so pleased to hear your overall experience with THINK has been such a positive one, and that the application and onboarding process was smooth (even if referencing felt a little nerve-wracking at the time!). It’s especially great to hear such amazing feedback about Jade. Her quick responses, proactive approach and genuine care for both tenants and properties are exactly what we aim to deliver, so we’ll be sure to pass this on to her. “Best renting experience” is a huge compliment, thank you for trusting THINK and for being such a pleasure to work with! 😊

5/5

Google

Great Estate agents. From me first applying for rental property to moving in within two weeks everything went smoothly. Jade was brilliant, thorough and always at end of phone if I was stuck on any aspects of application, always kept me updated on how things were going. It was a stress free move , thanks to Jade.

Julie · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind review, we’re really pleased to hear everything went so smoothly for you. Moving into a new rental within two weeks is no small task, so it’s great to know the process felt quick and stress-free from start to finish. Jade will be absolutely delighted with your feedback, she always works hard to keep everything organised, keep clients updated and be on hand whenever needed. We really appreciate you choosing THINK and wish you all the best in your new home!

5/5

Google

Great communication and service, staff are friendly and personable. Met with Jade for the viewing who was knowledgeable and helpful. Jade made sure I was informed at each stage throughout the process. She has been a pleasure to work with throughout. Thank you.

Angharrad · 16 March 2026

Agent replied · 16 April 2026

Thank you for your lovely review, we really appreciate it! It’s fantastic to hear that you found the team friendly and personable, and that communication was strong throughout the process. Jade will be especially pleased with your kind words, she always takes the time to make sure clients feel informed and supported every step of the way. We’re so glad she was able to make the experience a positive one for you. Thanks again for choosing THINK!

5/5

Google

Shoutout to Jade for providing an amazing service from the initial viewing and allowing me a second viewing to show my family and answer any questions we had! Smooth process and was very helpful every step of the way.

Zahra · 16 March 2026

Agent replied · 16 April 2026

Thank you for the great review, we really appreciate it! Jade will be so pleased to read this. She always goes the extra mile to make sure buyers feel comfortable and informed, so we’re glad she could help with the second viewing and answer all the questions you and your family had along the way. We’re delighted the process felt smooth from start to finish and really appreciate you taking the time to share your experience.

5/5

Google

Think Estate agents have been brilliant with doing all the viewings for my rental property and the tenant onboarding process. Jade has been excellent throughout and made it clear and simple. Would definitely recommend their services to a friend. Thank you

Max · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your review! Jade will be over the moon to get your feedback

5/5

Google

From start to finish THINK Estate Agents exceeded all my expectations. They provided a fantastic service from valuation to marketing to agreeing the sale to coordinating with all the parties through the completion process. In my opinion, they are worth every penny of the fee they charge for their services. To prospective customers, I would HIGHLY recommend THINK Estate Agents to help you sell your property. I'm sure they will exceed your expectations too. A huge THANK YOU to Aidan, Sharon and the whole team!

Abbas · 2 November 2024

Agent replied · 11 January 2025

Thank you so much for your fantastic review! We're thrilled to hear that Aidan, Sharon, and the team exceeded your expectations throughout the entire process. Your recommendation means the world to us, and we're so grateful for your trust in our services!

5/5

Google

I can thoroughly recommend Think Estate Agents. Their Letting service for my property has been excellent from the beginning to end, their communication has been exemplary and a special mention for Jade and her team.

Northern · 16 February 2026

Agent replied · 16 April 2026

Thank you for the great review! Jade will be so happy to hear that 🙌🏼🏡 …

5/5

Google

I had a fantastic experience with THINK Estate Agents during my time renting one of their properties. I’d especially like to highlight Harry Moore, who was always available to assist whenever I needed anything. He handled any issues quickly and efficiently, making the entire process smooth. Harry is a real asset to the team, and I wouldn’t hesitate to recommend him to anyone searching for a property in the area. Many thanks again!

Aaron · 3 December 2024

Agent replied · 11 January 2025

Thank you so much for your kind words! We’re delighted to hear that you had such a fantastic experience with THINK Estate Agents. It’s great to know that Harry Moore was able to assist you promptly and effectively throughout your rental process. We’re proud to have him on the team, and your recommendation means a lot. Should you need any further assistance in the future, please don’t hesitate to reach out!

5/5

Google

Lovely estate agents and really helpful throughout the whole process , special thanks to Jade for helping with all my questions 💕 …

Sophie · 16 March 2026

Agent replied · 16 April 2026

thank you so much for your review Sophie, Jade will be really happy with the feedback

5/5

Google

Great agent, sold our house in a matter of days over the asking price. Jack, Hannah & Matt were always on hand to help with any updates and questions. Will be using them again in the future and would definitely recommend.

Michael · 25 September 2025

Agent replied · 9 October 2025

Thank you for such a brilliant review! We’re so pleased we could get you a fantastic result so quickly. Jack, Hannah and Matt will be thrilled with your feedback, they’re always happy to go the extra mile. We really appreciate your recommendation and look forward to helping you again in the future!

5/5

Google

Jade has been helping me and she's answered every question that I've had. Massively gone above and beyond with any issues that I had. Would definitely recommend Think to everyone!

Isaac · 17 December 2025

Agent replied · 16 April 2026

Thank you so much for the lovely feedback! We’re really pleased to hear how helpful Jade has been and that she’s gone above and beyond to support you, that’s exactly the level of service we pride ourselves on at THINK. We truly appreciate your recommendation and will make sure Jade sees your kind words. If there’s ever anything you need in the future, we’re always here to help!

5/5

Google

Coming up to 12 months renting with Think and have to say they are great.. Harry was more than happy to work around my working hours for inspection and was very reassuring that if I have anything that needs doing in the property he will make sure it's taken care of. Think keep things simple and easy and look forward to the next 12 months

Nathan · 10 October 2024

Agent replied · 9 November 2024

Thank you for the kind words and for being with THINK Estate Agents for nearly a year! We're so glad Harry could accommodate your schedule and ensure everything runs smoothly. It’s fantastic to know you've found renting with us simple and easy. Here’s to another great 12 months ahead!

5/5

Google

Jade has been great in handling the listing of my apartment. Thorough and communicative about everything.

Paul · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind review, we really appreciate it! Jade will be delighted to hear your feedback. She takes great pride in making sure everything is handled thoroughly and that clients are kept fully informed throughout, so it’s great to know that came across during your experience.

5/5

Google

I have been very happy with the service I have received from Sharon at Think who has been professional and supportive throughout the process. From the start she inspired confidence with her knowledge and approachable manner. I've received regular communications and updates and importantly have always felt listened to. Nothing has ever been too much trouble. As a result of my experience I would not hesitate to recommend Think to others.

Leanda · 18 December 2025

Agent replied · 16 April 2026

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear how positive your experience has been with Sharon and that her professionalism, knowledge and approachable manner helped inspire confidence throughout the process. Regular communication and truly listening to our clients are so important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass your kind words on to Sharon and the wider team. Thank you again for your recommendation, it really does mean a lot to us, and we look forward to helping you again in the future.

5/5

Google

We're almost one month into renting with THINK and we are more than happy so far. Our letting agent Katie has been great and very professional. The application process was smooth and we were kept in the loop at all times. It's been super easy to get in touch with any questions so far and everything has been responded to promptly.

Joseph · 24 September 2024

Agent replied · 9 November 2024

Thank you for the wonderful feedback! We're delighted to hear that you’ve had a positive experience renting with THINK and that Katie has been so helpful and professional. If you have any questions or need assistance, we’re always here for you

5/5

Google

I had a great experience with Jade Maguire during my property viewing. ☺️ She was professional, friendly, and incredibly helpful throughout the whole process. She took the time to understand what I was looking for and provided clear, honest advice. Jade was also very responsive to emails and always kept on top of every question and reply. She made everything feel so much easier and less stressful, highly recommended!☺️👍🏻

Chui · 21 July 2025

5/5

Google

Holly is an asset to think. She is so friendly, professional and efficient and I feel very lucky to know she’s on hand for any problems.

Jess · 25 October 2025

Agent replied · 24 December 2025

Thank you very much Jess! Holly will be thrilled to hear

5/5

Google

Jade has been the best agent that anyone can ask for. She replies to all my messages almost immediately and has sorted out every query I have had so far with such friendliness and patience. Thank you Think Estates for being excellent Agents - highly highly recommend this agency for all tenants and landlords.

Angela · 10 November 2024

Agent replied · 11 January 2025

Thank you for your kind words! We're thrilled to hear that Jade has been so helpful and responsive. We truly appreciate your recommendation and are always here to assist tenants and landlords alike!

5/5

Facebook

We would definitely recommend THINK and their very professional team. In particular Sharon - she is wonderful and her help was invaluable! Sharon was replying to us with all the necessary information we needed so quickly - nothing was too much trouble! We received so much help and support from her throughout the entire process! We have never experienced such a great service! We are now happy in our new home! Thanks to the whole THINK team and especially to you Sharon!☺️

Damian · 15 April 2023

Agent replied · 22 April 2026

Thank you so much!❤️ We hope you love your new home

5/5

Google

I've only been a Tennant for 6 months after owning my own home for years so it was a bit daunting but before I moved in up until now I have dealt with Harry Moore ,he has been amazing so helpful and accommodating very professional and a lovley guy Thanks harry

Jackie · 10 October 2024

Agent replied · 9 November 2024

Thank you for your kind words! We're glad to hear that Harry made your transition to renting a positive experience. His professionalism and support mean a lot to us. If you need anything in the future, don’t hesitate to reach out!

5/5

Google

We have had a great experience with think estate agents they have been great to deal with highly recommended. And would like to thank jade the lady that dealt with our tenancy she was very professional and helpful throughout the process and made everything as smooth as possible for us

Andrew · 26 March 2026

Agent replied · 16 April 2026

Thank you for your lovely review, we really appreciate your kind words and recommendation! We’re so pleased to hear you had a great experience with us and that everything went smoothly throughout your tenancy. Jade will be absolutely delighted with your feedback, she always aims to make the process as straightforward and stress-free as possible, so it’s great to know that came across. Thank you again for choosing THINK, we wish you all the best in your new home!

5/5

Google

Thank you to all the team at Think for finding me a great rental property. Everyone I spoke to was always so friendly and professional. Special thanks to Mollie who has been absolutely fantastic throughout. She gave me regular updates, helped with my technical issues and pushed things along really quickly. An excellent experience overall.

Dizzy · 22 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read THINK Estate Agents's Google reviews

Questions about THINK Estate Agents

How many reviews does THINK Estate Agents have?

THINK Estate Agents's St. Helens office has 331 reviews across two platforms: 270 on Google, 61 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is THINK Estate Agents's rating?

THINK Estate Agents is rated 5.0 out of 5 across all 331 reviews, and 5.0 out of 5 on Google from 270 reviews, checked 9 October 2026.

Has THINK Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: THINK Estate Agents, St. Helens won Trusted Agent; THINK Estate Agents, Newton-le-Willows won Gold.

Where is THINK Estate Agents's St. Helens office?

THINK Estate Agents, 245 Clipsley Lane, Haydock, St. Helens WA11 0JG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.