Every review we hold for the St. Helens office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhere can I start? We have been in our property now since February 2021. A lot of work needed doing with the house with false and empty promises from the original estate agents that we were with, we were left feeling deflated on the whole situation after fighting for the problems to resolved we were on the hunt for a new house. At the end of may 2023 I had been contacted by Jade to advise that THINK had taken over our tenancy agreement and Jade organised for a visit to go over our concerns regarding the property. Within a month Jade was all over the repairs which were no fault of our own and had them resolved in no time. I honestly can’t recommend Jade enough. All the repairs have now been completed and our house is finally feeling like a home and this could not have been done with out Jade. Thank you so much.
Connor · 26 August 2023
★★★★★ 5/5
FacebookSharon has been an absolute delight to liaise with throughout the whole process of buying our first home!
From the initial viewing arrangements, to getting an offer accepted, she’s just been wonderful.
Helping to chase solicitors when it’s got quite tedious and stressful was greatly appreciated!
I cannot thank the team and Sharon in particular enough. She simply is a lovely lovely lady and we’re so grateful. Thank you 🙏🏼☺️
Hana · 24 October 2020
Agent replied · 22 April 2026
Congratulations🎉🎊 We hope you have many happy years in your new home 🏡 ❤️
★★★★★ 5/5
GoogleAn absolute pleasure to work with! The marketing was second to none, and I received an over the asking price offer within just three days of listing. Communication and professionalism were fantastic throughout the entire process, I couldn’t have asked for a better service. Highly recommended!
Christopher · 2 October 2025
Agent replied · 9 October 2025
Thank you so much for your amazing review! We’re delighted the marketing delivered such a quick and successful result for you, and it’s wonderful to hear you felt supported with great communication throughout. Your recommendation means the world to us, we really appreciate it!
★★★★★ 4/5
GoogleJust completed on our new home and used think to sell our old home they were very efficient and helpful could always contact them and they kept us informed every step of the way sharon was very good and proffesional
Andrea · 26 November 2025
Agent replied · 16 April 2026
Congratulations on completing on your new home, that’s such an exciting milestone! 🏡
Thank you for choosing THINK to help with the sale of your previous property. We’re really pleased to hear you found the team efficient, helpful and easy to contact, and that you felt kept informed every step of the way.
It’s great to hear such positive feedback about Sharon, we’ll be sure to pass this on to her. Thank you again for your kind words and for trusting THINK with such an important move. Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleMany thanks to Think Estate Agents for their great service and help. Special mention to Harry for promptly responding to queries and resolving issues efficiently. Keep up the good work.
Dorothy · 11 August 2024
Agent replied · 9 November 2024
Thank you for your kind words! We're glad to hear that Harry provided prompt responses and efficiently resolved your queries. Your support means a lot to us, and we’ll continue to strive for excellence!
★★★★★ 5/5
GoogleAn excellent Lettings/property management agent. All staff who helped in the process were incredibly kind, supportive and made the process ran smooth and efficiently. They followed up all questions quickly and I always felt they were fully in control of the process.Jade ,Sharon and the whole team are amazing. Would highly recommend Think Estate agents to anyone who is looking forward to rent or buy a house to them .
Gosegonna · 26 November 2024
Agent replied · 11 January 2025
Thank you for your fantastic review! We're so glad Jade, Sharon, and the team could make the process smooth and efficient for you. Your recommendation means a lot to us, and we’re always here to help with any future needs!
★★★★★ 5/5
GoogleReally helpful, easy and quick turn arounds, no hassling or needless forms to fill out. Harry was great at getting us into our 1st home!
Ollie · 10 October 2024
Agent replied · 9 November 2024
Thank you for the fantastic review! We’re so pleased to hear that Harry made the process easy and hassle-free for you. Congratulations on your first home, and we’re here whenever you need us!
★★★★★ 5/5
GoogleOur contact for the property we purchased which was marketed by Think Estate Agency was Matthew Smith... he was amazing and a credit to the company! He kept us up to date throughout the sale and helped chase issues and delays up & down the chain. He returned our calls and emails the same day, and was on hand to offer advice as and when we needed it. We really did rely on him in every way, and appreciated all his help. We wished we had chosen Think to sell our property rather than the agency we went with who were absent throughout. I'd highly recommend Think estate agency :-)
Nichola · 22 June 2023
★★★★★ 5/5
GoogleSo far, so very good. As a first time landlord I signed with Think a few weeks ago and I cannot fault the service I have received. In particular Jade has been a pleasure to deal with. She has shown excellent communication, knowledge and organisation right from the off. Think secured a tenant a week after I completed on the property. So I am very happy with the service they have provided in the time I have been with them.
Ian · 22 June 2023
★★★★★ 5/5
GoogleAfter having my property up for sale with another agent I changed to THINK! This was the best decision I made. After discussing the way forward with Jack , I was allocated Matt as my contact. Matt was fantastic, I was notified of every viewing and given all the feedback from these. They actively marketed the house to people who they thought would be interested. The house was sold within weeks of going up for Sale with them. The process from then on was seamless and quick. I was kept informed during this process too. They made sure there was no delays either end and we completed very quickly. I wouldn’t hesitate to use these guys again. Top of their field - without question.
Michelle · 22 June 2023
★★★★★ 5/5
FacebookThank you for the fantastic job you did at selling our house. Sold within a week of going on the market. From start to finish Sharon kept us informed of any developments in the proceedings and was always a pleasure to deal with. Calm and professional we couldn’t have asked for a better sales advisor. Thank you.
Jane · 2 October 2024
★★★★★ 5/5
FacebookWe would definitely recommend Think, the cava and welcome pack are such a lovely gesture and greatly appreciated, Sharon supported me and my husband to buy our house in 2020 and has supported my mum to buy hers right around the corner from us this week, thank you Sharon and the team, you’ve been great, always quick to respond and chase up any delays with a smile and a very professional attitude, we appreciate it and no doubt will be seeing you again if we ever want to sell xx
Sarah · 19 April 2023
★★★★★ 5/5
GoogleFantastic experience using Think for our next home.. Katie was amazing, nothing was a problem and kept us up to date through the whole process.. thank you
Tompi · 26 July 2024
Agent replied · 9 November 2024
Thank you for your wonderful feedback! We’re delighted to hear that Katie made your experience fantastic and kept you informed throughout the process. If you need anything else, we’re always here to help!
★★★★★ 5/5
GoogleThey were very helpful from the very beginning and Jade was a tremendous help with the check in process.
Palesa · 26 November 2024
Agent replied · 11 January 2025
Thank you for your kind words! We're so glad Jade could assist you with the check-in process. If you need anything else, feel free to reach out!
★★★★★ 5/5
FacebookWe are almost complete with selling and buying our new home! Jack and the team were so helpful and our house sold in less than a week!
Sharon helped us every step of the way with the purchase of our home! Chasing up any enquiry and communicating with us quickly throughout, definitely put us at ease. Cannot fault this friendly team! would highly recommend!!
Amy · 1 December 2020
Agent replied · 22 April 2026
Thank you Amy 🏡🙌🏼😃
★★★★★ 5/5
GoogleThink have been the most fantastic letting agents. Jade has been efficient and professional and has made the letting process seamless! Would definitely recommend Think.
Juliette · 28 July 2024
Agent replied · 9 November 2024
Thank you for the amazing feedback! We’re thrilled to hear that Jade made your letting experience seamless and that you would recommend us. Your support means everything, and we're here to help whenever you need!
★★★★★ 5/5
GoogleJade is fantastic, helping me with all my needs as a landlord. Even more so with myself living overseas! She thinks ahead anticipating actions that need to be resolved ahead of time. A recent problem with British Gas has been dealt with swiftly at every obstacle - thank you Jade!PositiveResponsiveness, Quality, Professionalism
James · 26 August 2022
Agent replied · 21 June 2024
Thank you James 🙌🏼 …
★★★★★ 5/5
GoogleJade Maguire has been fantastic in my move. She’s been quick to respond to emails and been really lovely and understanding of our circumstances. Well done Jade!
Pamela · 8 August 2025
★★★★★ 4/5
GoogleMatt at Think (Haydock) has been so helpful on my first time buyer journey... and what a long journey it was, due to an extensive chain and lengthy back and forth between solicitors. Matt kept me informed and explained various situations along the way. I am grateful for his never-give-up attitide and trust in the process!
Thanks so much for all your help Matt, and for my Moving-in Day pack of goodies!
Kelly · 22 June 2023
★★★★★ 5/5
GoogleThink really have been amazing - Me and my partner would like to personally thank Scott whom was our appointed contact, So polite, professional and always kept us up to date with all information we needed/answered all questions we had.
You really have been amazing and made us feel so supported throughout the whole process of us getting our first home together.
Thankyou again to Scott we appreciate all you have done.
Keeley · 22 June 2023
★★★★★ 5/5
FacebookThink dealt with the purchase of our new forever home and I can't fault them. It was a delayed process due to issues with the vendors onward purchase and Sharon was patient, always happy to answer questions and provide updates when available. I'd would absolutely recommend Think over any other Newton based estate agent.
Suzi · 17 November 2021
Agent replied · 22 April 2026
Suzi thank you so much for the lovely review.. it was my pleasure to help x 💐
★★★★★ 5/5
FacebookWe’d like to say a big thank you to Sharon at Think! Sharon has supported us from start to finish until we got the keys to our forever home. We couldn’t recommend you enough! You guys have really gone above and beyond. Thank you!! Chloe & Joe 😄🏡
Chloe · 7 October 2024
★★★★★ 5/5
GoogleThink are a fantastic letting agent. Professional and always kept me in the loop.
Special shout out to Jade who really stepped up to resolve an issue for me recently. Always friendly and an asset to the company.
I look forward to working with you going forward.PositiveResponsiveness, Professionalism
Ryan · 22 June 2022
Agent replied · 21 June 2024
Thank you Ryan it’s been a pleasure working with you so far 😊 …
★★★★★ 5/5
GoogleDefinitely the best estate agency. Professional, helpful and friendly staff. Many thanks to Jade and Hannah - very quick responses to my inquiries, arranging repairs is pure pleasure. I am glad that I decided to rent a house with them. Agency at the highest level!PositiveResponsiveness, Quality, Professionalism, Value
Martyna · 22 June 2022
Agent replied · 21 June 2024
Thanks Martyna! We love having you as a tenant 😊 …
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