Trusted Agent profile
★★★★★
846 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 846 reviews on two platforms, rated 4.9 out of 5 overall.
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THINK Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJade has been very attentive and responsible throughout the rental process, always responding promptly and efficiently. I truly appreciate all her help.
Thank you so much for your kind words! We're so pleased to hear Jade made a great impression, she really does go above and beyond to support our tenants. It’s great to know you felt well looked after throughout the process. Wishing you all the best in your new home!
5/5
GoogleMollie was absolutely amazing she went above and beyond helping me get the keys to my new place. Couldn’t recommend her enough. Very helpful. Thank you. Andrew
Many thanks Gemma for your lovely review.
5/5
GoogleProfessional and friendly and rented out property for us promptly. Mollie and Hannah were exceptional
Many thanks Diane, we're glad the ladies were able to help you find a tenant quickly.
5/5
GoogleHi Mollie.Extremely satisfied with Think Estate Agents service.Informative and very helpful. Thank you
Thank you so much for your review 😁 …
5/5
GoogleHad a fantastic experience with Think Estate agents when selling my house. They took the stress away, let me know what was happening every step of the way and were also very efficient and helpful. I couldn’t recommend them enough, especially Sharon who was a star! Thank you very much for your help once again.
Thanks Bernie for your great review, indeed Sharon is a Star - and we appreciate her hard work, care and dedication to helping customers through the process.
5/5
GoogleI just wanted to leave a review to say how amazing Sharon at Think Estate Agents has been. You have truly set the bar so high as far as estate agents are concerned. Your communication has been second to none, and you have been beyond helpful throughout the entire process. Nothing has ever been too much trouble, and you’ve always kept me informed every step of the way. I have used numerous estate agents in the past, and you are by far the most proactive and the best in every single area. The level of service you provide is outstanding. Thank you so much for everything - it has been very much appreciated!
5/5
GoogleMy experience with Think estate has been superb and satisfactory. This wouldn't have been possible without Jade Maguire, she has been very helpful and she has a very good customer relations right from the first day I came for viewing till date.
Thank you so much for your kind words, we’re delighted to hear your experience with THINK has been superb. … More
5/5
Googlebrilliant attitude, I am very grateful
Many thanks Edis.
5/5
GoogleThink are Outstanding! Jade made the whole process of finding a new tenant for my property a breeze. I received regular updates of viewing appointments and detailed feedback, I was spoiled for choice of which tenant to choose but again with Jades’ expertise she helped me make the right choice and both myself and the tenants are delighted with the service. Thanks Jade and Team Think. We know where you are if we need you 👍🏻
hank you so much for the fantastic review! We’re absolutely delighted to hear how smooth and stress-free Jade made the whole tenant-find process for you. Regular communication, detailed feedback and expert guidance are exactly what we aim to deliver, so it’s great to know you felt supported every step of the way. We’ll be sure to pass your kind words on to Jade and the wider team, and of course, we’re always here whenever you need us in the future. Thanks again for choosing THINK! 👍🏻
5/5
GoogleI can thoroughly recommend Think Estate Agents. Their Letting service for my property has been excellent from the beginning to end, their communication has been exemplary and a special mention for Jade and her team.
Thank you for the great review! Jade will be so happy to hear that 🙌🏼🏡 …
5/5
GoogleThink Estate agents have been brilliant with doing all the viewings for my rental property and the tenant onboarding process. Jade has been excellent throughout and made it clear and simple. Would definitely recommend their services to a friend. Thank you
Thank you so much for your review! Jade will be over the moon to get your feedback
5/5
GoogleRating only, no written review.
thank you for your review Stu
5/5
GoogleIn my search for the right house for me, I've had a very mixed experience with letting agents in Warrington. Here, I have to say that Mollie has been absolutely outstanding from the very start. She made me feel that she was genuinely …
Thank you so much for taking the time to leave such a detailed and considered review. We’re delighted to hear that Mollie made such a positive impression and that you felt she genuinely understood what you were looking for. Creating that … More
5/5
GoogleThink were really easy to deal with, especially Mollie, who is very communicative and did a brilliant job getting everything done that needing doing really quickly and efficiently. A* legend!! Thank you!!!
Thank you so much Liam! I’m really happy Mollie achieved legendary status! She will be over the moon 🙌🏼 …
5/5
GoogleFantastic service provided by Think helpful friendly made the whole flat move process painless and smooth running special thanks To Mollie and Antony
Thank you so much for your fantastic review! We’re delighted to hear that you found the whole flat move process smooth and painless. Mollie and Antony will be especially pleased to receive your kind thanks. We truly appreciate your support and wish you all the best in your new home!
5/5
GoogleWill use think again without question. Mollie was superb during the whole process keeping me informed, replying to questions and even took a few of my impatient calls. Superb service and so helpful
Thank you for your wonderful review. We're delighted to hear that Mollie supported you so thoroughly and kept communication clear every step of the way. Your kind words mean a lot to us, and we look forward to assisting you again in the future.
5/5
GoogleGreat communication and very helpful! Mollie made moving in go really smoothly and stress free.
Thank you so much for your kind words! We're so glad Mollie was able to make your move-in smooth and stress-free. We truly appreciate you taking the time to share your experience, and we're always here if you need anything!
5/5
GoogleMatt was great throughout my recent sales at THINK. Would definitely recommend.
Thank you for your kind words and for choosing THINK to handle your recent sale, we really appreciate it! … More
5/5
GoogleThink have been excellent in helping me to buy my first home. From booking viewings to completing, each member of staff has been quick to respond, friendly and approachable. Sharon has been great at communicating throughout the process, …
Thank you so much for your lovely review, and huge congratulations on buying your first home! 🏡✨ … More
5/5
GooglePerfect example of an agent nice polite and very knowledgeable
Thank you very much for your kind words! We’re really pleased to hear you found our team polite, knowledgeable and professional, that’s exactly the standard we aim to deliver for every client. We truly appreciate you taking the time to leave a review and look forward to helping you again in the future.
5/5
GoogleI have been very happy with the service I have received from Sharon at Think who has been professional and supportive throughout the process. From the start she inspired confidence with her knowledge and approachable manner. I've received regular communications and updates and importantly have always felt listened to. Nothing has ever been too much trouble. As a result of my experience I would not hesitate to recommend Think to others.
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear how positive your experience has been with Sharon and that her professionalism, knowledge and approachable manner helped inspire confidence throughout the process. Regular communication and truly listening to our clients are so important to us, so it’s great to know you felt supported every step of the way. We’ll be sure to pass your kind words on to Sharon and the wider team. Thank you again for your recommendation, it really does mean a lot to us, and we look forward to helping you again in the future.
5/5
GoogleJade has been helping me and she's answered every question that I've had. Massively gone above and beyond with any issues that I had. Would definitely recommend Think to everyone!
Thank you so much for the lovely feedback! We’re really pleased to hear how helpful Jade has been and that she’s gone above and beyond to support you, that’s exactly the level of service we pride ourselves on at THINK. We truly appreciate your recommendation and will make sure Jade sees your kind words. If there’s ever anything you need in the future, we’re always here to help!
5/5
GoogleProfessional and kind throughout the whole process. Application is easy and streamline, referencing made me sweat a little, but it was all in my head. Overall positive impressions from THINK. Year and a half later edit. Jade Maguire is a superstar of customer service: quick to respond, fast to organise jobs and chase up contractors. She even makes regular property checks pleasant. Best renting experience in my life so far ))
Thank you so much for this fantastic review, and for coming back to update it after a year and a half, that really means a lot to us! We’re so pleased to hear your overall experience with THINK has been such a positive one, and that the application and onboarding process was smooth (even if referencing felt a little nerve-wracking at the time!). It’s especially great to hear such amazing feedback about Jade. Her quick responses, proactive approach and genuine care for both tenants and properties are exactly what we aim to deliver, so we’ll be sure to pass this on to her. “Best renting experience” is a huge compliment, thank you for trusting THINK and for being such a pleasure to work with! 😊
4/5
GoogleJust completed on our new home and used think to sell our old home they were very efficient and helpful could always contact them and they kept us informed every step of the way sharon was very good and proffesional
Congratulations on completing on your new home, that’s such an exciting milestone! 🏡 Thank you for choosing THINK to help with the sale of your previous property. We’re really pleased to hear you found the team efficient, helpful and easy to contact, and that you felt kept informed every step of the way. It’s great to hear such positive feedback about Sharon, we’ll be sure to pass this on to her. Thank you again for your kind words and for trusting THINK with such an important move. Wishing you all the very best in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 379.
The two THINK Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: THINK Estate Agents, Newton-le-Willows won Gold; THINK Estate Agents, St. Helens won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
