Every review we hold for the Newton-le-Willows office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is the second time we have used Think estate agents first back in 2015 as first time buyers, and then more recently when we sold our property through them. From the very first phonecall I felt put at ease about the process, staff have always been friendly and explained everything really well throughout. The initial marketing and promotion was well organised and thought out. The viewings were very efficient and communication afterwards was very prompt. Sharon has been very supportive and reassuring. We had a few setbacks with a buyer dropping out at late stages but this was handled really well and another buyer was found within a day. We are really glad we have used Think again and would very much recommend.
Rebekah · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for such a fantastic and loyal review, it really does mean a lot to us that you chose THINK not once, but twice!
We’re so pleased to hear you felt at ease from that very first phone call and that the whole process was clearly explained and well managed throughout. It’s great to know the marketing, viewings and communication all stood out, that’s exactly what we aim to deliver every time.
A special thank you for mentioning Sharon as well, she’ll be absolutely delighted. She works incredibly hard to support our clients, especially during those more challenging moments, so we’re really glad she was able to help guide things through when setbacks arose. Finding a new buyer so quickly is a real testament to that effort.
Thank you again for your continued trust and recommendation, it genuinely means a lot to the whole team.
★★★★★ 5/5
GoogleWe had a fantastic experience selling our home with THINK Estate Agents. From start to finish, the whole process was smooth, professional and incredibly efficient. Our property was advertised in October and we had an accepted offer by December, much quicker than we expected!
A special shout out to Sharon, who was absolutely brilliant throughout. She was super helpful, supportive and always kept us updated, which made a potentially stressful process feel easy.
The rest of the THINK team were equally amazing, always happy to help and available to answer any questions we had on WhatsApp at any time of day (or night!). Their communication and dedication really set them apart.
We wouldn’t hesitate to recommend THINK Estate Agents to anyone looking to sell their home. Thank you all for your hard work and support!
Aimee · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for such a fantastic and detailed review, it really means a lot to the whole team.
We’re delighted to hear that the process felt smooth and efficient from start to finish, and that we were able to secure a buyer quicker than expected. That’s always our goal when launching a property.
A huge thank you as well for the lovely mention for Sharon. She works incredibly hard to keep everything moving and make sure our clients feel supported and updated throughout the process, so she’ll be absolutely delighted to read your kind words.
It’s also great to hear the wider team were able to help whenever you needed us, communication is something we pride ourselves on, so knowing that made a difference means a lot.
Thank you again for trusting THINK with the sale of your home and for recommending us, we really appreciate it.
★★★★★ 5/5
GoogleSharon was absolutely brilliant throughout the entire process of selling our home. Although the sale fell through a few times, through no fault of hers, she remained calm, supportive, and professional every step of the way. She kept us constantly updated, chased things up quickly, and genuinely cared about helping us get across the finish line. Her communication and positivity made a stressful situation so much easier to handle. We’re so grateful for all her hard work and can’t recommend her highly enough.
Reuben · 29 October 2025
Agent replied · 12 November 2025
Absolutely made up to read this, thank you so much. 🌟
Sharon will be over the moon with your feedback. Even when a sale hits bumps (through no fault of yours or ours), her calm head, quick updates and relentless chasing are exactly what we aim for at THINK. I’m glad her communication and positivity helped take the stress out of it.
We’re really grateful for your recommendation and for sticking with us through the twists and turns.
★★★★★ 5/5
GoogleI just want to say a big thank you to Matt and the team at Think estate agents service was five star on my purchase, my only regret is I didn’t hire them to sell my house, another story. So if you are looking for a top notch estate give Matt a ring , Adam
Adam · 19 March 2026
Agent replied · 16 April 2026
Thank you so much for the brilliant review, Adam, we really appreciate it!
We’re delighted to hear you had a five-star experience on your purchase. Matt and the team will be buzzing with that feedback. And we’ll definitely take that “only regret” as a compliment… we’ll have to make sure we’re your first call next time!
Thanks again for the recommendation, it means a lot to us. Enjoy your new home!
★★★★★ 5/5
GoogleHad a fantastic experience with Think Estate agents when selling my house. They took the stress away, let me know what was happening every step of the way and were also very efficient and helpful. I couldn’t recommend them enough, especially Sharon who was a star! Thank you very much for your help once again.
Bernie · 16 March 2026
Agent replied · 16 April 2026
Thanks Bernie for your great review, indeed Sharon is a Star - and we appreciate her hard work, care and dedication to helping customers through the process.
★★★★★ 5/5
GoogleJade is amazing ! Such a lovely lady, very accommodating. Made me feel at ease with any questions I had , and very professional. The whole process, from start to finish, has been a very smooth and easy transition. What helps, is that Jade is very welcoming and friendly. Her whole approach is just lovely. Treasure her, she is an asset to you team 😊
T · 5 November 2025
Agent replied · 12 November 2025
Many thanks for your kind words, Jade is one of our Crown Jewels ! I'm sure she'll be thrilled to read this.
★★★★★ 5/5
GoogleIf I could give more stars I would. Matt went above and beyond and helped out endlessly taking every phone call and message answering every enquiry and explaining everything.Would recommend THINK 1000%. Couldn’t have done it without Matt and the team. We appreciate all the hard work. Thank you.
Sharon · 19 March 2026
Agent replied · 16 April 2026
Thank you so much for such an incredible review, it really means a lot to us!
We’re absolutely delighted to hear how positive your experience was. Matt will be over the moon with your feedback, he always goes above and beyond to support our clients, so it’s fantastic to see that recognised.
Your kind words about the team and your recommendation mean everything to us. Thank you again for your trust and support, we’re so glad we could help!
★★★★★ 5/5
GoogleThe whole process of selling our home was made so easy, from valuation, photos, videos and viewing arrangements through to offer and beyond. Excellent customer service, professional and considerate. We would have no hesitation in recommending to anyone looking for the service. Thanks Matty for everything.
Sandra · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic review, we really appreciate you taking the time to share your experience.
We’re delighted to hear the whole process felt easy from start to finish, from the initial valuation right through to agreeing a sale and beyond. That’s exactly the experience we aim to deliver.
Matt will be over the moon with your kind words, he works incredibly hard to make sure everything runs smoothly while keeping things professional and stress-free.
Thank you again for your recommendation and for trusting THINK with the sale of your home, it means a lot to us.
★★★★★ 5/5
GoogleI dealt with Matt for most of the process at ThinkAgent and the experience was great from start to finish. The team were quick, efficient, and very helpful throughout. Matt was professional, fast to respond, and made everything straightforward. I’ll definitely be using ThinkAgent again.
Matthew · 16 March 2026
Agent replied · 16 April 2026
Thank you for such a great review, we really appreciate you taking the time to share your experience.
It’s fantastic to hear that Matt and the team were able to make everything feel straightforward and stress-free from start to finish. We pride ourselves on being quick, efficient and always on hand to help, so it means a lot to know that came across throughout your move.
Matt will be especially pleased with the mention, he always works hard to keep things moving and keep clients fully informed along the way.
We look forward to helping you again in the future and really appreciate your support and recommendation., The THINK Team
★★★★★ 5/5
GoogleIn my search for the right house for me, I've had a very mixed experience with letting agents in Warrington. Here, I have to say that Mollie has been absolutely outstanding from the very start. She made me feel that she was genuinely …
Barry · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a detailed and considered review. We’re delighted to hear that Mollie made such a positive impression and that you felt she genuinely understood what you were looking for. Creating that … More
★★★★★ 5/5
GoogleSharon has been amazing start to finish at helping us with our first home purchase. Really easy to contact and quick replies, and when she wasn’t available someone else always was. 10/10 would definitely recommend Think and especially Sharon
Alicia · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for the fantastic review, and congratulations on purchasing your first home! 🏡
We’re so pleased to hear that Sharon was able to support you throughout the process. Buying your first home can feel like a big step, so it’s great to know her communication and support helped make things easier along the way. Sharon will be absolutely delighted with your kind words.
It’s also lovely to hear the wider team were always on hand when needed, we always try to make sure someone is available to help whenever our clients need us.
Thank you again for the 10/10 recommendation, it really means a lot to us. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe were impressed with Think from our first contact with them. They were really friendly and professional and everyone we came into contact with was knowledgeable and helpful. Matt handled our sale and was conscientious and as keen as we were to secure the best deal on our property. Think’s advice was sound and we got more than we would have done if we’d gone to any of the other two agents we met. The sale took a long time, but that wasn’t down to Matt or Think, it was a chain problem. Matt kept us up to date throughout and chased the chain to complete. We would definitely recommend Matt and Think to people looking to sell their property.
Lisa · 10 December 2024
Agent replied · 24 December 2024
Hi Lisa, thank you for taking the time to share such a detailed and kind review! We’re so glad to hear you had a positive experience with Matt and the team at Think. It means a lot to know our advice and efforts made a difference in securing the best deal for your property. Thank you for your patience during the chain process, and we’re thrilled we could keep things on track for you. Wishing you all the best, and thank you for recommending us!
★★★★★ 5/5
GoogleThink have been excellent in helping me to buy my first home. From booking viewings to completing, each member of staff has been quick to respond, friendly and approachable. Sharon has been great at communicating throughout the process, …
Nicola · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, and huge congratulations on buying your first home! 🏡✨ … More
★★★★★ 5/5
GoogleWe recently purchased a house being sold by THINK and our experience of dealing with them from our initial viewing through to completion of sale has been fantastic. We need to give special thanks to Matt, he went above and beyond to chase things up and keep us updated. He was always very polite and friendly when speaking to him on the phone. All the other staff were friendly and helpful too. I would definitely recommend using THINK estate agents.
Elizabeth · 10 November 2025
★★★★★ 5/5
GoogleAmazing service from THINK. Everything was made super easy and simple for us. Special shout out to Mollie who helped us from start to finish☺️ would 100% recommend to anyone
Aimee · 10 April 2026
Agent replied · 16 April 2026
Thank you so much for the amazing review, we really appreciate it!
We’re so pleased to hear everything felt easy and straightforward from start to finish, that’s exactly what we aim for. Mollie will be absolutely delighted with the shoutout, she works hard to make sure every move is as smooth as possible.
Thanks again for the recommendation, it means a lot to us!
★★★★★ 5/5
GoogleThe experience and assistance was super great. Mollie Williams was very patient and professional guiding us through the whole process. Look forward to enjoying our stay in the new place.
Darlington · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, we’re really pleased you had such a great experience with us.
Mollie will be absolutely delighted to hear your kind words. She always takes the time to guide clients through the process with patience and professionalism, so it’s great to know that made a difference for you.
We hope you’re very happy in your new home and wish you all the best settling in!
★★★★★ 5/5
GoogleWill use think again without question.
Mollie was superb during the whole process keeping me informed, replying to questions and even took a few of my impatient calls. Superb service and so helpful
Tom · 16 February 2026
Agent replied · 16 April 2026
Thank you for your wonderful review. We're delighted to hear that Mollie supported you so thoroughly and kept communication clear every step of the way. Your kind words mean a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleThink were really easy to deal with, especially Mollie, who is very communicative and did a brilliant job getting everything done that needing doing really quickly and efficiently. A* legend!! Thank you!!!
Liam · 16 February 2026
Agent replied · 16 April 2026
Thank you so much Liam! I’m really happy Mollie achieved legendary status! She will be over the moon 🙌🏼 …
★★★★★ 5/5
GoogleMollie was absolutely amazing she went above and beyond helping me get the keys to my new place. Couldn’t recommend her enough. Very helpful. Thank you. Andrew
Gemma · 16 March 2026
Agent replied · 16 April 2026
Many thanks Gemma for your lovely review.
★★★★★ 5/5
GoogleHello I would like to thank Sharon at Think estate agent for making me smile I love my new home
I can not Thankyou enough Sharon you have been there every step of the way.
Thank you so much.
Vikki · 8 November 2025
Agent replied · 12 November 2025
Thanks`VIKKI. I’m sure this will be mean the world to Sharon. She is awesome and we value her very much.
★★★★★ 5/5
GoogleJade has been very attentive and responsible throughout the rental process, always responding promptly and efficiently. I truly appreciate all her help.
Ka · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We're so pleased to hear Jade made a great impression, she really does go above and beyond to support our tenants. It’s great to know you felt well looked after throughout the process. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleFantastic service provided by Think helpful friendly made the whole flat move process painless and smooth running special thanks To Mollie and Antony
Karen · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic review! We’re delighted to hear that you found the whole flat move process smooth and painless. Mollie and Antony will be especially pleased to receive your kind thanks. We truly appreciate your support and wish you all the best in your new home!
★★★★★ 5/5
GoogleOh boy, where do I even begin with my wonderful experience with Think Estate Agents, specifically Katy and her incredible memory? Well, I'll tell you, it was so memorable that even Sharon couldn't believe it!
I had the pleasure of working with Katy and her team in my quest to find the perfect home. Let me just say, they made house hunting feel like a breeze, or more like a hilarious rollercoaster ride! You know, the kind that makes you laugh and scream at the same time.
Katy, oh Katy, she remembered my phone number like it was the secret ingredient to the best chocolate cake in town. I swear, she could recall my number faster than I could remember my own. It was like having a human Rolodex that always seemed to have my back. I mean, if I ever forget my own number, I know who to call, right?
And then there's Sharon. Sweet Sharon, who was just as delightful as a freshly baked batch of cookies. She was the yin to Katy's yang, the peanut butter to her jelly. They made the dream team! Sharon added a sprinkle of extra fun to the mix, and I swear, her laughter is infectious. I mean, you couldn't have a bad day with Sharon around. She even made the paperwork process seem like a stand-up comedy routine. We were laughing so hard, I almost forgot I was buying a house!
So, here's to Katy and Sharon from Think Estate Agents, the dynamic duo of the real estate world. They turned house-hunting into a side-splitting adventure, and I couldn't be happier with my new home. If you want a real estate experience that's memorable and outrageously fun, look no further than these two! They're a laugh riot and a house-hunting delight all rolled into one. Thank you, Think Estate Agents, for making my journey to homeownership an absolute hoot! 🏡😄🎉
Krzysztof · 23 January 2024
Agent replied · 16 June 2024
Oh My Word ! If Carlsberg wrote reviews... this one would be top of the pile. Thanks so much for your fantastic review Krzysztof, it's made our day, our week and possibly our whole year - Thanks Again for making US laugh out loud :)
★★★★★ 1/5
GoogleIn response to the reply: I knew this property was sold. I was using this as an example. The problem is that there are never any pictures of the rooms without AI. So whilst it might seem like a good idea to add furniture so that potential buyers can visualise, maybe provide the original photos too to actually be able to see what the properties look like. The issue with AI is that not only is it adding furniture, it’s also ironing out flaws with the property which might be useful to see before bothering with an in person viewing?
Uses AI on photos. Huge disappointment when you’re trying to look at a property and can’t even see what it truly looks like. AVOID!
Helen · 12 November 2025
Agent replied · 12 November 2025
Hi Helen,
I’m sorry to hear you felt disappointed. Just to clarify, we only ever use AI or virtual staging to add furniture so people can visualise how a space might look furnished, we never alter the structure, layout, or décor of a property.
The home you mentioned has actually already sold, and the buyer told us they loved how the photos helped them imagine the space and plan their move
We appreciate your feedback and will make sure this is made even clearer in future listings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
