Trusted Agent profile

THINK Estate Agents in Newton-le-Willows and St. Helens

4.9

★★★★★ Excellent

846 reviews across 2 offices and 2 platforms

THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 846 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

785

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

61

Reviews on Facebook

All 2 offices

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Our offices

THINK Estate Agents's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every THINK Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I first used Think lettings (Earlestown branch) service around 2014 for 3 1/2 years. I recently wanted to rent my property out a second time and had no doubt I wanted to used them again. I didn't consider any other agent as I was so pleased with the service first time round. I know most of the team by name, they are always pleasant on the phone and run an organised, professional service and I trust them very much.PositiveResponsiveness, Quality, Professionalism, Value

Shirley · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks SHirley

5/5

Google

They have been very helpful from start to finish. Every problem we have had at the property including blockages, Boiler, maintenance they have been speedy and helped fix the issue very quickly. Would recommend to anyone, Think Estates Great Property Agent! Our Property manager Jade and Boss Aidan in particular have been most helpful! Thanks GuysPositiveResponsiveness, Quality, Professionalism, Value

BENROSS · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks Ben, very much appreciated.

5/5

Google

I have been renting with Think Lettings for 18 Months now and they have been great. Moving in was easy and there is always someone there to answer the phone when I call them. When arranging visits for property inspector, gas inspector etc, they always arrived at the time promised. I am very happy with Think Lettings. Most of my dealings have been with Jade who has been very polite, informative and efficient.

Andrew · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks Andrew

5/5

Google

9 months of a hellish move from the other party. Sharon and the team at Think were brilliant constantly chasing and trying to get the ball rolling for our move I honestly can't put into words just how patience and understand Sharon was to helping our move. I would definitely recommend Think to anyone and should I buy again in the near future I would certainly take a look at what they had on offer just because I'd have the confidence that I would be looked after from the first step to the last. Thank you think.

Johnathan · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks Jonathan - We don't know what we'd do without Sharon as well ;)

5/5

Google

We can't thank the team at THINK enough. It was our first time selling a property and from valuation to completion, the service was nothing but professional, sharp and friendly. An extra big thanks to Katie, Sharon and Matt who's communication was spot on... attention to client care is second to none. Thank you for all your hard work! Highly recommendPositiveResponsiveness, Professionalism

Jack · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Thanks very much Jack

5/5

Google

THINK provided us with a very efficient and effective professional service, mixed with a kind, patient and understanding personal service. Our house sold for more than £35k above the valuation from another Estate Agent in the area, so well worth the fees, which are very fair for the service provided. Thank you to Sharon and the team for your dedicated assistance!

James · 17 June 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks James for your great review.

5/5

Facebook

On behalf of my Mum and Dad and our entire family I would like to thank each and every one of you at Think Estate Agents that has helped us every step of the way to get them not only a house suitable for them as their mobility and health has worsened but for going over and above to ensure the whole process has been as smooth and stress free as possible. I can honestly say I haven’t seen them so happy in a long time and the peace of mind it he brought us all is priceless they love their new bungalow and are looking forward to enjoying their new home for years to come ⭐️⭐️⭐️⭐️⭐️

Gillian · 16 June 2022 · THINK Estate Agents St. Helens

5/5

Facebook

We used Think Estate Agents to help find us tenants for our rental property a while ago. They arranged several viewings within a couple of days of advertising, and ended up with good options. They vetted the tenant that we accepted, checked references and they’ve been a very reliable tenant since day one. Highly recommend their judgement and expertise and service in general

Julie · 10 May 2022 · THINK Estate Agents St. Helens

5/5

Facebook

Took OUR DEPOSIT! They also manipulate Google and Facebook reviews. Don't rent from them. They took ages for repairs, leaving us with no living conditions for months! The house was rented to us, all yellow of so dirty it was! In the end we got threatened to either lose the deposit or go to court and fight for double amount. They charged us for things they didn't put in the inventory and we added a lot of bad things to it. They'll really take advantage of tenants and won't take care of you, they only care for the landlord.

Di · 5 February 2022 · THINK Estate Agents St. Helens

5/5

Google

Great service, really prompt, Sharon was so helpful.PositiveResponsiveness, Professionalism

David · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Thanks for your kind review David, much appreciated.

5/5

Google

They were excellent and knew exactly what they were doing. Our property was sold within a couple of days.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Thanks Robert! Great to work with you to get the best price for your home 🏡 …

5/5

Google

I cannot thank Aidan and the team at THINK for their dedication. From the very beginning to the completion communication was outstanding, the marketing of the property was amazing and sold within just 4 days of going on the market. I have used other agents before, but would never use another ever again. Not to mention Sharon, Matt and Katie were outstanding and nothing was too much trouble. They are a credit to the THINK team. 🌟PositiveResponsiveness, Professionalism

Andie · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Fabulous - Thanks Andie

5/5

Google

I never thought I’d ever be posting publicly about how great a service I received from an estate agent, and that is because Think! are NOT your average estate agent! The whole team were always helpful, never pushy and Sharon McKay in particular was so lovely - none of my stupid questions (and there were a lot of them!) were too much trouble for her. She really took a lot of stress out of the buying process for me and I am delighted with my house. I highly recommend them.

Ann · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks Ann, your lovely comments are much appreciated. We think Sharon's great too xx

5/5

Google

Think were good to sell our old house and buy our new house with. From talking us through the process to picking up the keys on the day of the move they were great. In fact they were the only estate agent that contacted us again after our initial meeting to see if we had any questions. Matthew, Sharon and all the team kept us updated and pushed the process through quicker than expected. Any questions were answered quickly and reassurance given when waiting for exchange. We would recommend them to others looking to move.PositiveResponsiveness, Quality, Professionalism, Value

Derek · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Great review - Many thanks Derek

5/5

Google

Think Estate Agents provide a fantastic service and have handled both the sale of our house and our purchase brilliantly. Matt Smith always kept in touch and let us know what was happening and where the process was up to, which significantly helped to move things along for us. I cannot recommend Matt and the team at Think highly enough. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Joanna · 23 January 2022 · THINK Estate Agents Newton-le-Willows

Agent replied · 16 June 2024

Many thanks Joanna, much appreciated

5/5

Facebook

Myself and fiancé were first time buyers and have just completed on our first home. Everybody we have spoken to at THINK has been very helpful, but Sharon who has dealt with us from viewing has been exceptional. The service she has provided has been outstanding and even after completion has still offered her support. We are so great-full for everything she has done throughout the whole process, nothing was never too much trouble and she always put our stress at ease. Thank you so much!

Chloe · 31 December 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Thank you for the lovely review Chloe x 💐

5/5

Google

I Rented a property from Think Estate Agents, Newton for almost 3 years and I found them to be wonderful people to work with. Very patient, very understanding and utterly professional at all times. I cannot praise them highly enough And completely recommend them should you be looking for real human beings behind a very professional brand to help you with your property needs.PositiveResponsiveness, Professionalism

S · 25 December 2021 · THINK Estate Agents St. Helens

Agent replied · 24 December 2024

Thank you Summer you have been a pleasure to have as a tenant

5/5

Facebook

Thank you so much for helping us to find a perfect home! Special thanks to Katie Gravener she is so nice and helpful! Really appreciate what she has done for us. We are Hong Kongers and we have just moved to UK. We were struggling to rent a property and settle down. We found out it was not easy to rent a property as we are new here. We were very helpless at that time. Katie knew our situation and try matching the potential landlords with us. Finally we rented a property nearly the end November successfully. Staff are very professional as well. All documents were clear and accurate. Very reliable! I am sure that landlords and property sellers or buyers will receive excellent services from them. Thumbs up 👍🏻👍🏻👍🏻👍🏻👍🏻to Think Estate Agents! Sorry for my bad English but really want to say a thank you!

CC · 12 December 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Hi nice to meet you today

5/5

Google

They have been very helpful from start to finish. Every problem we have had at the property including blockages, Boiler, maintenance they have been speedy and helped fix the issue very quickly. Would recommend to anyone, Think Estates Great Property Agent! Our Property manager Jade and Boss Aidan in particular have been most helpful! Thanks GuysPositiveResponsiveness, Quality, Professionalism, Value

Benjamin · 10 December 2021 · THINK Estate Agents Newton-le-Willows

Agent replied · 9 December 2024

Many thanks Ben, very much appreciated.

5/5

Facebook

Think dealt with the purchase of our new forever home and I can't fault them. It was a delayed process due to issues with the vendors onward purchase and Sharon was patient, always happy to answer questions and provide updates when available. I'd would absolutely recommend Think over any other Newton based estate agent.

Suzi · 17 November 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Suzi thank you so much for the lovely review.. it was my pleasure to help x 💐

5/5

Facebook

Excellent service from start to finish - Sharon was extremely helpful throughout. Would highly recommend using this estate agent and would use again. Thank you

Jules · 5 October 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Thank you very much x

5/5

Facebook

Before choosing Think, I canvassed a few local estate agents to assist in the sale of my property in Newton-Le-Willows. What really led me to appointing think as the estate agents for my sale was mostly due to Jack’s professional yet honest analysis of the property and helping me look at the real positives of the property whilst helping me consider some of the potential negatives or room for improvement. Other estate agents were quick to highlight the negatives straight away. I also opted to sell my property with one of Jack’s videos although it cost slightly more very well worth it. Not only this Matthew looked after the sale once it was underway and was dependable and help keep a reliable communication between myself as the vendor, my buyer my solicitor and also my chains solicitors et cetera. I notice Matt is currently a property expert in training according to his signature but I can assure you he knows his stuff and really supported me through some of the tricky parts of litigation. Additionally when Matt was unavailable Sharon was brilliant at picking up the reins. All in all a great service and thankful for all of the support and hard work. Thank you

Martin · 14 September 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Much appreciated Martin. Hope your move went well.

5/5

Facebook

Think estate agents were reliant and dependable throughout my house purchase. Sharon's communication and updates were frequent and informative. She spent a lot of time coordinating 3 sets of solicitors in the chain and chasing them to ensure good progress was being made.

Jenna · 29 August 2021 · THINK Estate Agents St. Helens

Agent replied · 22 April 2026

Many thanks Jenna, much appreciated.

5/5

Google

Very helpful team arranged a property viewing for my relatives as I was in lock-down in Cornwall. Provided answers to my written questions accurately and promptly. Recommended.PositiveResponsiveness, Quality, Professionalism

Saints · 26 August 2021 · THINK Estate Agents St. Helens

Agent replied · 21 June 2024

Thank you so much we always aim to give the best advice and service

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about THINK Estate Agents

Which THINK Estate Agents office has the most reviews?

Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 379.

Where are the THINK Estate Agents offices?

The two THINK Estate Agents offices, by town:

Has THINK Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Newton-le-Willows won Gold and St. Helens won Trusted Agent.

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What do you need help with?

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