Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe have had fabulous service from the whole team at The Property Hive.
Today we viewed a property with Finlay and he was fantastic - even when faced with an alarm that they were told wouldn't be set went off (very very loudly π
) he remained calm and quickly solved the issue and continued to show us around the property. Whether we decide to sell or rent out our current property we will definitely be using these guys for the job. We have viewed around 30 properties so far this year and this company have been the best to deal with throughout!
Abigail Β· 28 May 2024 Β· The Property Hive Bessacarr
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5/5
GoogleAs buyers wanting to purchase a home advertised with Property Hive, we can say that we received great help and communication from them. They were always professional, really friendly and invested time and effort to make sure that the process was good for us as well as the sellers. We would really recommend them.
Gillian Β· 28 May 2024 Β· The Property Hive Bessacarr
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5/5
Googlewere do i start, myself & my husband have been looking for our next home & each house we have viewed with the property hive has been professional, informative, all there agents are polite, friendly & conducted all viewings to a high standard there property website & adverts are extremely informative & you have the ability to view a property using there 3D Video which is extremely realistic to the actual property & an excellent feature to the website & i believe unique.
we have viewed a few of your properties & all have been to a high standard & priced according & there was no pushy sales or continuous harassment like other agents
you can also book viewings to their properties without the hassle of waiting for their office hours its all online which is another excellent feature. lorraine & liz have really stood out to myself & my husband they have been extremely helpful & support no pushing of sales & have gone above & beyond their roles, weβve had an outstanding customer experience with them & we would highly recommend.
Alex Β· 27 May 2024 Β· The Property Hive Bessacarr
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5/5
GoogleI have to say the service I received was professional, informative and at times very empathetic. My dealings were with Joanne Hempsall who I have to say is an asset to property hive. She went over and above what would have been expected
She was always helpful and in moments of sheer frustration she was a calming influence and nothing was too much trouble. Even when I collected keys the team at Domcaster were really welcoming and wished me all the best, excellent experience.
Linda Β· 28 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleI would like to thank the entire team for their interest and concern
Suat Β· 28 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleFriendly though very professional service throughout.kept informed from viewings to sale.
Extremely satisfied with the whole experience.
Sonia Β· 26 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleAbsolutely brilliant and very professional people went above and beyond to help me with my house purchase, I can't recommend them enough to anybody that is looking to buy or sell a property an absolute dream to engage with.
Spudly Β· 26 April 2024 Β· The Property Hive Bessacarr
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5/5
Googlewere do i start, myself & my husband have been looking for our next home & each house we have viewed with the property hive has been professional, informative, all there agents are polite, friendly & conducted all viewings to a high standard there property website & adverts are extremely informative & you have the ability to view a property using there 3D Video which is extremely realistic to the actual property & an excellent feature to the website & i believe unique.
we have viewed a few of your properties & all have been to a high standard & priced according & there was no pushy sales or continuous harassment like other agents
you can also book viewings to their properties without the hassle of waiting for their office hours its all online which is another excellent feature. lorraine & liz have really stood out to myself & my husband they have been extremely helpful & support no pushing of sales & have gone above & beyond their roles, weβve had an outstanding customer experience with them & we would highly recommend.
AL Β· 26 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleSuch an AMAZING team at The Property Hive right from the very start of marketing our property. The sale was handled in a very professional manor. We had a designated worker Jo who constantly updated us on progress every step of the way. Jo not only emailed me with the process, she also called me to check I understood, Jo even emailed on the weekend. We are so pleased we chose The Property Hive and would highly recommend their services.
Jeannie Β· 26 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleI canβt fault this company in any way.
I had a very bad experience with Robinsonβs, my house was for sale for 16 months with them with around 8 viewings.
I swapped to Hive and within a week my house had sold with others interested.
Queen Bee was excellent as were all the other workers bees I had contact with.
Excellent service, cheerful, polite, efficient and THEY SELL HOUSES, thereβs quite a buzz about the place.
Canβt recommend them highly enough.
Freddy Β· 21 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleAll the staff were friendly, approachable and empathetic. They work incredibly hard and efficiently to sell your home and provide all the support you may need! Amazing team: they care about their clients. Thank out, in particular, to Abbie and Jo .
P Β· 15 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleSophie was so helpful and friendly β¦and questions were responded to quickly. I have never been in this situation before and Sophie helped the whole process move forward smoothly
April Β· 14 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleJo and all the team were fantastic from viewing to handover. Had to call up a few times for questions that were on my mind and nothing was too much trouble! Would highly recommend
Bradley Β· 14 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleAll the staff were friendly, approachable and empathetic. They work incredibly hard and efficiently to sell your home and provide all the support you may need! Amazing team: they care about their clients. Thank out, in particular, to Abbie and Jo .
Philippa Β· 14 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleReally professional, knowledgeable and friendly service throughout the team. Highly recommend!
James Β· 7 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleYour work and your staff are really great. Thank you very much. You completed my work very well in a short time
Ali Β· 7 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleReally great service so far.
Contacted me out of usual working hours to help arrange viewings when none of the available slots suited my schedule.
Gary Β· 7 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleIt was an absolute pleasure meeting Sylvia today. She came and valued our property and was so attentive and professional. Thank you so much for all your help today. Looking forward to selling our property with the property hive :)
Rebecca Β· 7 April 2024 Β· The Property Hive Bessacarr
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5/5
GoogleInvited hive property service to give me a valuation on my property and the unprofessionalism from Sylvia Mugglestone. staff didn't have no idea of the area I've heard all excuses from hive. One star is about best they can do
Gary Β· 31 March 2024 Β· The Property Hive Bessacarr
Agent replied Β· 1 October 2023
Hi Gary,
Great news on your recent valuation and it's great to hear that you were well looked after by Sylvia.
Cheers
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1/5
GoogleTried to book a viewing. Received initial call back but no follow up despite leaving messages. Cash buyer .... disappointing service.
Wendy Β· 29 March 2024 Β· Hive and Partners
Agent replied Β· 25 October 2024
Thank you for your message and we are sorry that you have experienced issues. We take our feedback very seriously and always want to ensure our Partner Agents provide the highest standards of service. We have reviewed the message system at head office and cannot find any messages left. In order to deal with your enquiry, please could you email details on which property you were interested in viewing and who you had initially spoken with; sales@hiveandpartners.co.uk please mark for the attention of our Managing Director, James Farge.
We hope that we can resolve the issues you have experienced and turn this one star in to a five star very soon.
Many thanks, HIVE & Partners
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5/5
GoogleWe received outstanding service from James Evans at Hive & Partners during what was a tricky and pressured sale. He picked up the pieces after weβd had two disastrous sales fall through with a high street agent (who couldnβt have been more disinterested).
James was positive and proactive from the first time we met, unlike the other agents that seemed to just drone on about how awful the market was! His creative and pragmatic approach meant we quickly found the right buyers, and also kept the transaction on track after the chain collapsed a few days before Christmas. James was so easy to work with, professional, and his communication couldnβt be bettered. Never just took anything at face value when chasing down the other solicitors/agents in the chain. On top of that, the marketing materials and social media promotion were a level above anything else weβve seen and really did our property justice.
We highly recommend James @ Hive to anyone considering marketing their property. We would not hesitate to use him next time. Thanks for keeping us sane James!
Gemma Β· 29 March 2024 Β· Hive and Partners
Agent replied Β· 25 October 2024
Thank you so much for an amazing review of James and HIVE ππ» Everyone was routing for your sale after you had such a disappointing situation on your first attempt.
We are so happy that you have now moved and can enjoy your new home.
Thank you again and we hope we can help you, or any family or friends, in the future
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1/5
GoogleIβm so shocked at the level of service I have received from this estate agent.
They donβt contact me with updates and when they do it has been dismissive.
Avoid
Channon Β· 29 March 2024 Β· The Property Hive Bessacarr
Agent replied Β· 28 April 2024
Thank you Channon for taking the time to post both of your reviews and I'm sorry to hear about your experience. Whist we do not recognise all of the feedback you have provided, we will take it on board and will do everything we can to be better. We do know how upsetting it can be to miss out the property you want and are sorry it didn't work out for you. We would like to wish you all the best and hope you secure the home of your dreams soon.
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5/5
GoogleBrilliant Estate Agent, could not recommend them enough! Huge thanks for Jo for pushing it all through and giving the BEST service
Abi Β· 29 March 2024 Β· The Property Hive Bessacarr
Agent replied Β· 28 April 2024
Abi it has been a pleasure to help you and we are so excited to help you on your next property journey! Thank you for sharing your experience and recommendation, it really helps others see the amazing service that all of us here at The Property Hive strive to provide!
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5/5
GoogleFantastic estate agents. Sylvia was extremely helpful and professional.
Highly recommended.
The Β· 29 March 2024 Β· The Property Hive Bessacarr
Agent replied Β· 28 April 2024
Thank you so much for your positive comments and five star review! We totally agree that Sylvia is fantastic! Thank you for sharing your experience.
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