Trusted Agent profile
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★★★★★
1,879 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,879 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
107
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
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The Property Centre's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2019.
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2019. A Negotiator Awards winner every year since 2019.
2024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
2022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 1,627 reviews on Google only. Show every review
5/5
GoogleWe have just completed on a house purchase with The Property Centre, Stroud and we couldn't fault the service from Emily and the team. We always received a fast and friendly response to our queries and the team arranged our viewings and submitted our offers quickly despite the challenges with Covid-19. Thank you!!
Thank you for your review, Erica. We wish you all the best in your new home!
5/5
GoogleExcellent service. Friendly and enthusiastic team who keep you updated from start to finish.
Thank you for your review, SGP.
5/5
GoogleIt has been an extremely smooth process buying through the property centre! They went the extra mile for us and the communication was excellent throughout!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAn excellent service when we were purchasing a property. Great communication every step of the way and helped with chasing things up when there were complications. Would definitely recommend.
Thanks for your kind words, Ellen. We wish you all the best in your new home.
5/5
GoogleCan't thank the team at The Property Centre enough - they were brilliant. We really don't think anyone else could have pulled off the sale/purchase. They were really excellent - especially Barney. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your review, SJ. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
GoogleBarney was the only agent that actually took time and invested on searching houses that could be of interest to us. Always very pleasant and professional. All the other agencies that we contacted to search for homes, would show us the one we would ask and not ask anything else, didn't seem very interested... But Barney was amazing! Thank you!
Hi Ana, thank you for your wonderful review. We wish you all the best with your house hunting.
5/5
GoogleOliver and the team were fantastic from the start. Very friendly and professional. They sold our house in 4 days and helped us to secure our new house which was also sold by them. They stayed involved during the process until the contracts were exchanged, with regular communication. We would definitely recommend the Property Centre.
Thanks for your great review, Siobhan. We wish you all the best in your new home!
5/5
GoogleI used Alicia to sell my apartment over the agents that were managing the rental for me. I chose her because of her professional and friendly attitude. She gave me regular updates and sold the flat in record time. I would highly recommend her to anyone who want a real top agent.PositiveResponsiveness, Professionalism, Value
Thanks for your review, Obi. We strive to build lasting relationships with our customers and are always happy when they recommend us.
5/5
GoogleRating only, no written review.
Many thanks for your review, Dean.
5/5
GoogleJust bought another property through this branch and can’t recommend enough. There when needed with keys for viewing at last minute a few times. …
Thanks for taking the time to review us, James. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
GoogleExcellent service and prompt communication from start to finish. A buyer was found even before the property was put on the market, the process was continued as far as possible by the branch manager during the corona restrictions and …
Many thanks for your review, Angela. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised.
5/5
GoogleGreat experience from Lee & the team 3rd time lucky on purchasing my first home. Found other agents frustrating from …
Thank you for your review, Lee. We're glad to hear you had a good experience with us, and wish you all the best for the future.
5/5
GoogleJust used The Property Centre to sell my house. They arranged viewings quickly and communicated well. Emily and Jess were both very professional when they came to do the viewings. Julie in the sales progression team always made sure things …
Hi David, many thanks for your review. We're happy to hear that you were pleased with our service and your kind words will be passed on to Emily and the Stroud team.
5/5
GoogleWe have recently brought a property which was advertised through the property centre! We have had an amazing experience with property centre they have always been reliable and always answered all our queries, even when we wanted to view the property couple of times they had no fuss or problems about it. They are really professional and I would highly recommend the property centre for any purchase or letting! Special thank you to Gemma and Josh who have always been there to answer all our questions and has made our process go smooth and easy!!
Thanks for taking the time to review us, Natalia. We're delighted you were pleased with our service and wish you all the best in your new home!
1/5
GoogleSay they would pass my details on to do a viewing and they would call me back didn’t hear so called back and they lied didn’t pass my details on and then said a let has been agreed wouldn’t bother!
We’re sorry to hear that your experience did not meet our usual high standards. We’re keen to better understand the issues that you have raised. Please send an email to cheltenham@thepropertycentres.co.uk and our Cheltenham branch manager will be in touch to discuss this with you further.
5/5
GoogleExcellent service. Friendly and enthusiastic team who keep you updated from start to finish.
Thank you for your review, SGP.
5/5
GoogleBarney was the only agent that actually took time and invested on searching houses that could be of interest to us. Always very pleasant and professional. All the other agencies that we contacted to search for homes, would show us the one …
Hi Ana, thank you for your wonderful review. We wish you all the best with your house hunting.
4/5
GoogleRating only, no written review.
4/5
GoogleVery helpful agents. Patient from the start to the finish. Would recommend.
Thanks for taking the time to leave your feedback, we're pleased to hear that you were happy with our service.
5/5
GoogleExcellent service from all the staff. I would highly recommend them and will use them again!
Thank you for your review, Liam. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.
5/5
GoogleOliver brilliant, found a buyer in 3 days. Kim who dealt with the after sale negotiation was excellent, her help was invaluable.
Thank you for your review, your kind words will be passed on to Oliver, Kim and the Cheltenham team.
5/5
GoogleExcellent communication every time we have met with the in-house mortgage advisors. Always been welcomed into the office by all staff.
Hi Amelia, thank you for your review. As a Company, we pride ourselves on our excellent communication so it’s great to have that recognised,
5/5
GooglePurchased a property in Cheltenham marketed by The Property Centre. The process/chain was managed efficiently by the whole team, but in particular, Julian, who provided regular updates on progress for me.
Many thanks for your review, Matt. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised, we wish you all the best in your new home.
5/5
GoogleBarney Jackson has been a property consultant to me for a number of years and he is someone that I trust to give me honest and appropriate advice on properties that I am actually interested in. He understands what I am looking for and why and to boot he’s a really nice chap to know.
Many thanks for your review, Susan.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.
