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★★★★★
1,875 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,875 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKim worked tirelessly delivering a great service in exceptional circumstances. Sadly the sale didn't go through but Kim kept going right to the bitter end - We gave her a bottle of Prosecco and Thank you card for all her hard effort. I would use Kim again.
5/5
GoogleI just want to say a massive thank you to Rachel, who was so friendly and helpful in our search. We ended up buying in another city, but in our 9 month long search she was our favourite agent by miles :)
Thanks for your lovely review, Cameron. We wish you all the best in your new home and will pass your kind words on to Rachel.
5/5
GoogleAmazing experience through this estate agents, we had a hiccup with the sellers solicitors towards the end and they handled it accordingly, professionally and promptly. Can’t fault them! The communication was brilliant. Oliver, you are a star!
5/5
GoogleI have no hesitation in recommending Rachel Smith to assist you with the sale or purchase of a property. She is very professional, courteous and efficient, she is not overbearing or intrusive as some estate agents can be, I found her to be …
5/5
GoogleDelighted with way I was treated by The Property Centre whilst I was looking at houses. Barney was very polite and patient whilst I had two young children with me. I highly recommend this estate agent.
5/5
GoogleThe Property Centre provided an excellent service right from the start. They always kept me in the loop and guided me through the entire process well, ensuring I was aware of everything that was going on at all times. Would highly recommend working with them if you're either buying or selling.
5/5
GoogleWe bought a property recently through The Property Centre. They were very responsive and professional, from arranging viewings to communicating throughout the process. …
5/5
GoogleCan’t recommend Oliver and the property centre enough. Absolutely fantastic estate agents helped with every single stage of the sale and Oliver did way more work than required/ expected to ensure a tricky sale went through. I’m guilty of not spending the time to leave reviews but in this instance I had to. 5 star
Thanks for taking the time to review us, Alex. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
GoogleRecently used the Property Centre in Cheltenham, found them to be extremely proactive and helpful. Nothing was too much trouble and they made the process much easier than expected. Special mention to Barney who worked tirelessly - would recommend.
5/5
GoogleVery friendly, kind and caring office. Communication was excellent and they put themselves out to accommodate our needs. It was a long and stressful time but they supported us all the way to the end. Highly recommend these lovely people to all who are moving house.
5/5
GoogleAmazing service and a quick sale - after a year marketing the property with another agent, the team managed to sell it for us within a month - no contest! Lovely people to deal with and clearly know exactly what they’re doing, couldn’t be happier! Will 100 % use next time and highly recommend them to everyone we know
Many thanks for your review, Ally. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.
5/5
GoogleOliver and his team were nothing but professional and efficient. From start to finish communication was great and the entire office knew exactly what stage our sale was at. The sale went through quickly as requested. We could not fault the service we received. Thanks guys.
5/5
GoogleMany thanks to Barney and the team for a first class service when selling my property. I was kept fully informed throughout the process and it was completely stress free from start to finish. I can’t recommend them highly enough.
Thanks for your review, Coralie. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.
5/5
GoogleI would highly recommend The Property Centre. The whole Team was very responsive and accommodating during our purchase as first time buyers. Barney & Oliver were also very helpful in bringing our sale up to speed again after both solicitors seemed to get stuck in a gridlock following our search results coming in.
1/5
GoogleI used Property Centre to purchase a house. Barney the estate agent advised us that the seller was not in a chain but when it came to the day of completion, we found we were unable to move at the agreed time because there were some delays …
We’re sorry to hear you were unhappy with the service you received from us. However, we feel that we acted with honesty and transparency at all times. As a company, we pride ourselves on delivering the best possible customer experience and … More
5/5
GoogleYou know, I think Estate Agents get a bad rep but any doubts you might have, chuck them away and put your trust in these guys. We haven't moved in exactly 20 years and the thought of selling up and moving …
5/5
GoogleThe service was exceptional from start to finish. Every member of staff was professional, friendly and communication was outstanding throughout! The property centre definitely made the process of selling our home a less daunting experience. Would definitely recommend.
5/5
GoogleThe best estate agents out there! I cannot thank the Cheltenham team enough for their kindness, patience and excellent communication. …
5/5
GoogleThe property centre offered a very professional and personal service. They were very responsive and always happy to help throughout. Barney, one of the agents there, was particularly helpful, he was very insightful with his advice. I would definitely use them again.
5/5
GoogleI would totally recommend the Property Centre in Cheltenham. Every member of the team was just brilliant. From meeting Kim at the property for the first viewing - to frequent conversations with Ollie (as things got a bit tricky with the …
5/5
GoogleRating only, no written review.
Thank you for your review, Patryk
5/5
GoogleRating only, no written review.
Thank you for your review, James.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2019, 2023, 2025, 2026.
ESTAS awards by year, 2019 to 20252025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 463.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.
